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One Ciudad de México Alameda

3.0 star property

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Photo gallery for One Ciudad de México Alameda

A spacious lobby with a central staircase, a food counter, and a seating area with tables and chairs.
A spacious lobby with a wooden staircase, a marble floor, and a large wall-mounted artwork depicting a classical building.
A dining area with a green leafy wall, two tables with chairs, and a tiled floor.
A modern hotel room with two beds, a desk with a phone, a blue chair, a TV mounted on the wall, and large windows offering a city view.
A modern hotel building with a prominent 'one' sign, large windows, and a flat roof.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. Juárez No. 88, Mexico City, CDMX, 6600
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Alameda Central
    ‪3 min walk‬
  • Place, Monument to the Revolution
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

A modern hotel room with a large bed, a wooden wardrobe, a desk, and a chair. A flat-screen TV is mounted on the wall, and a cityscape is visible through the windows.

Superior Room, 1 Queen Bed

8.2 out of 10
Very good
(61 reviews)
  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A modern hotel room with a large bed, a TV mounted on the wall, and a city view through the window.

Superior Room, 2 Single Beds

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (One Plus)

A modern hotel room with a large bed, a desk, and a TV mounted on the wall.

Room, 1 Queen Bed (One Plus)

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (One Plus)

A modern hotel room with two beds, a desk with a phone, a blue chair, a TV mounted on the wall, and large windows offering a city view.

Room, 2 Single Beds (One Plus)

7.8 out of 10
Good
(7 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Plus Queen Room

In-room safe, desk, free WiFi, bed sheets

Plus Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

One Ciudad de México Alameda

Along with a business center, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance. Housekeeping is available on request.
One Ciudad de México Alameda offers 117 air-conditioned accommodations with laptop-compatible safes and hair dryers. 22-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at One Ciudad de México Alameda. During your stay, you're just a quick walk from Palacio de Bellas Artes. Features include free WiFi in public areas, plus a business center and laundry facilities.
  • Free WiFi
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Guests have great things to say about the helpful staff and the location
  • Steps from Alameda Central and 9 minutes by foot from Palacio de Bellas Artes
WiFi is free in public spaces. You'll find a business center on site. One Ciudad de México Alameda also features multilingual staff, laundry facilities, and a front-desk safe.

This 3-star Mexico City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available
  • Wheelchair-accessible parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 2013
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Ciudad Alameda
One Ciudad Alameda Hotel
One Ciudad Alameda Hotel Mexico De
One Ciudad De Mexico Alameda
One Ciudad De Mexico Alameda Mexico City
One Ciudad México Alameda Hotel Mexico City
One Ciudad México Alameda Hotel
One Ciudad México Alameda Mexico City
One Ciudad México Alameda
One Ciudad De Mexico Alameda
One Ciudad de México Alameda Hotel
One Ciudad de México Alameda Mexico City
One Ciudad de México Alameda Hotel Mexico City

One Ciudad de México Alameda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1004 reviews
Rating 8 - Good. 240 out of 1004 reviews
Rating 6 - Okay. 88 out of 1004 reviews
Rating 4 - Poor. 30 out of 1004 reviews
Rating 2 - Terrible. 30 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Badgley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great place its near everything the only thing is bad is that everyday they serve the same breakfast overall is good
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and cozy. Very central and close to the metro.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. near bellas artes, various museums
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect walking distance from everything
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lizett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pretty good, nice location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and centralized hotel. Rooms are very clean and lobby too. Breakfast ok, they need to learn how to make scrambled eggs that are not dry. Practice makes perfect! Chef HMorales
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleaning was the best part of it our rooms were always properly maintained, staff was welcoming and heplful in every situation.
Stayed 9 nights in Dec 2025
Verified

8/10 Good

Anthony Isaiah Jehiel

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Staff is superb. Smiles everywhere. A warm, friendly place. Good breakfast. Clean. Efficient.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time vacation

Very good location clean room and comfortable beds
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Carlos Hector

Liked: Cleanliness, amenities, property conditions & facilities
Everything good Staff profesional Good service Room clean
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities
The staff was courteous and room very clean, but I tried to use the hair dryer (which btw I was very grateful for) but it was greasy and looked like it had never been cleaned. Breakfast was outstanding - the best
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service
Great location
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maria B

Liked: Cleanliness, staff & service, amenities
Very coean room. Very nice staff. At a perfect location very local.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Henry

Liked: Cleanliness, staff & service
When ever in Mexico City, I've Always stayed here due to the cleanliness, location. My experience this time No hot water and they had tried fixing with no success. The breakfast: they need more experience in making scramble eggs for a buffet set-up. Over all review for the hotel is good but not the quality of hot water and food.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Super great location . Breakfast very good . Front desk agent courteous
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Rodrigo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The Hotel One Ciudad de Mexico Alameda is perfectly located, walking distance from the Palacio de Bellas Artes and the Zocalo. My room was smaller than I expected but it was cleaned every day. Bathroom was also small but it was cleaned on a daily basis. Breakfast was included but it was very basic and after two days it became 'boring'. Staff was OK.
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Norma

Liked: Cleanliness, staff & service
Location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

MARCO

Liked: Staff & service, amenities, property conditions & facilities
Staff was great
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Ivonne Anezki

Liked: Cleanliness, property conditions & facilities
Todo excelente
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 5 nights in Nov 2025