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Orchid House Mexico City

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Photo gallery for Orchid House Mexico City

A corridor with a wrought iron gate, potted plants, and a hanging lantern.
A white building with arched windows and a red-tiled roof.
A staircase with a handrail, potted plants, and a wall with two large windows.
A neatly made bed with a white comforter and two decorative pillows, a wooden door, and a window with a view of greenery.
A hallway with a wrought iron gate, potted plants, and a hanging lantern.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
76 Campos Elíseos Polanco V Sección, Mexico City, CDMX, 11560
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, Chapultepec Park
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 Queen Bed

A bedroom with a bed, bedside table, TV, and a shower area.

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(19 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A well-lit bedroom with a large bed, bedside tables, a bench, a TV, and a shelf with decorative items.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite, 1 King Bed, Bathtub

A bedroom with a bed, bedside tables, a mirror, a wardrobe, and a television.

Master Suite, 1 King Bed, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a large window with a forest view, and a hanging light fixture.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed, Bathtub

A neatly arranged bedroom with a bed, bedside tables, lamps, and a framed picture on the wall.

Superior Suite, 1 King Bed, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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4.7 out of 5, Exceptional, 1,469 reviews
The price is €235
includes taxes & fees
29 Aug - 30 Aug
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About this property

Orchid House Mexico City

Along with a restaurant, this hotel has a snack bar/deli and a rooftop terrace. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, spa services, and concierge services.
Orchid House Mexico City offers 17 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Orchid House Mexico City's walkable location gets high marks from our customers. During your stay, you're just a quick walk from Paseo de la Reforma. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine while dining at Aura
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the area's walkability
  • Just a 4-minute walk from Chapultepec Park and 9 minutes by foot from Paseo de la Reforma
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Orchid House Mexico City. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Mexico City hotel.

Guests are served free continental breakfast daily from 7:30 AM to noon.
Aura - This restaurant specializes in Italian cuisine. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (USD 11.11 per day)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to noon
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aura

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per vehicle (one-way)
  • Covered self parking fee: USD 11.11 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Orchid House Mexico City offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Orchid House Hotels Hotel Mexico City
Orchid House Hotels Hotel
Orchid House Polanco Hotel
Orchid House Hotel
Orchid House Polanco
Hotel Orchid House Polanco Mexico City
Mexico City Orchid House Polanco Hotel
Hotel Orchid House Polanco
Orchid House Polanco Mexico City
Orchid House Hotels
Orchid House
Orchid House Polanco Hotel
Orchid House Polanco Mexico City
Orchid House Polanco Hotel Mexico City

Orchid House Mexico City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 347 out of 469 reviews
Rating 8 - Good. 81 out of 469 reviews
Rating 6 - Okay. 24 out of 469 reviews
Rating 4 - Poor. 9 out of 469 reviews
Rating 2 - Terrible. 8 out of 469 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

MARCOS RAFAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, delicious breakfast, excellent service and very clean and lovely hitel boutique
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Ana

Liked: Property conditions & facilities
The room was not what we were expecting, it has an amazing location, the breakfast it’s good.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Juliane

Liked: Cleanliness, property conditions & facilities
The room was wonderful, the location great.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Fahmida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here one night but wish I stayed longer. I love the overall vibe of this place. I just absolutely loved everything about it!!!! Must visit
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous and helpful staff. Loved the location!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Maria Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and close by restaurants and touristic places. Staff are very friendly and accompdating. If traveling solo, this is your place. Will come back. Thank you.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn't have been more helpful! And the hotel is in a lovely area. Each room is unique.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
The staff was wonderful, the room and bed extremely comfortable and the hotel was beautiful
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Terrific fun, professional staff, ultra clean rooms, and breaky included.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean rooms, perfect location
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

DYLAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool area and fun boutique hotel for a reasonable price.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Erik was great and the location was beautiful. Great service highly recomend
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

yariv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in beautiful Polanco, walking distance from many attractions, cafes, parcs. Staff was welcoming and kind, rooms are clean and comfortable, the hotel is in a beautifully restored ancient mansion, with terrace and as its name says is, an abundance of colourful orchids. Would definitely come back!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Brooke

Liked: Cleanliness, amenities, property conditions & facilities
We had the best stay! The staff, the accommodations, the decor, everything was perfect! It was my first time in Mexico City and this was a great first stay.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel! Walking distance to many attractions. Very comfy bed and pillows. Very friendly personnel.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Carole

Liked: Cleanliness, property conditions & facilities
Incredible staff and service. Excellent area. Beautiful rooms.
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Denise

Liked: Cleanliness
Lovely
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service
Spacious room. Very clean and well appointed
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Claudio

Liked: Cleanliness, amenities, property conditions & facilities
The beauty of the building
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Reema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very kind and accommodating staff
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Unique architecture, welcoming garden experience, thoughtful artwork.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Natanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could have been more substantial and there was not much if nay natural light in our room sadly The welcome drink was lovely however and the location feels super safe and the property is lovely The beds are HUGE Would have been nice to have some assistance up the stairs with our luggage on arrival
Stayed 4 nights in Mar 2026