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Pent House Masaryk 17

3.0 star property

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Photo gallery for Pent House Masaryk 17

Terrace/patio
Reception
Deluxe Room
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Av. Presidente Masaryk #17, Col. Chapultepec Del. Miguel Hidalgo, Mexico City, Mexico City, 11560
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, National Museum of Anthropology
    ‪10 min walk‬
  • Place, Paseo de la Reforma
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Pent House Masaryk 17

This smoke-free hotel features an elevator. Housekeeping is available on request.
Pent House Masaryk 17 offers 12 accommodations with safes and portable fans. This Mexico City hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered on request and irons/ironing boards can be requested.
During your stay at Pent House Masaryk 17, you're just a quick walk from Avenida Presidente Masaryk.
  • Free WiFi
  • Amenities include an elevator
  • Steps from Avenida Presidente Masaryk and 13 minutes by foot from Paseo de la Reforma
Pent House Masaryk 17 offers its guests an elevator. The front desk is open around the clock.

This 3-star Mexico City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Guest services

  • Housekeeping on request

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Towels provided

More

  • Iron/ironing board on request
  • Mobile key entry
  • Portable fan
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Saturday (9:30 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pent House Masaryk 17

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property's front desk is open during the following times:
  • Monday - Saturday: 9:30 AM - 6:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Pent House Masaryk 17 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 62 reviews
Rating 8 - Good. 13 out of 62 reviews
Rating 6 - Okay. 5 out of 62 reviews
Rating 4 - Poor. 4 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jean-René

Stayed 1 night in Oct 2025

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff has been very nice, my room was ready and very clean. They messaged me with codes information ans a welcome message before I expected. The area is very convenient, pleasant, and safe. The bed was very comfortable.
Stayed 1 night in Oct 2025

6/10 Okay

Evellyn do

Travelled with group
Disliked: Cleanliness
The initial communication with the hotel was okay. We arrived late, and they promptly sent us the electronic key information, which was helpful. However, after that, responses from the staff became very slow. One major issue that ruined my experience was the cleanliness of the room. I checked in late at night only to find that the bathroom was not clean. The toilet had obvious signs of use from previous guests, which was very disturbing. Cleanliness—especially of the bed and bathroom—is the most basic expectation in any hotel, and this situation made me feel like I was using a public restroom. I informed the staff about this immediately, but the issue was only addressed two days later. If it weren’t for this, I would have given a much better review. Please make sure rooms are properly cleaned and checked before new guests arrive.
Stayed 4 nights in Sep 2025

6/10 Okay

Ray

Liked: Cleanliness, room comfort
Disliked: Staff & service

Mixed review

Very nice location. Close to many nice restaurants as well as the Chapultepec Castle, Museum of Anthropology and other nice finds. The hotel was clean and the housekeeping was good but lacked in a couple of key areas. I asked a couple of questions (how to operate the safe and where the key was to get to the outdoor patio). I got no response, even after staying for 4 nights. The other issue was the shower area. The water didn’t drain, leaving a good sized stagnant puddle for the next user. The puddle was only cleaned by housekeeping the following day.
Stayed 4 nights in Sep 2025

6/10 Okay

Dinamar E

Liked: Cleanliness

Good stay!

The hotel itself was great and the staff were super friendly. The location is excellent — really close to everything. The only thing that threw us off at first was the entrance to the building. There was a bucket right by the front door, which gave us a bit of a bad first impression. Even though the hotel is on the top floor and separate from the rest of the building, it would be great if a bit more attention was paid to the overall entrance and common areas. Other than that, we had a good stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eduardo

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lindo lugar súper limpio y muy bien ubicado 10000/10
Stayed 1 night in Jul 2025

10/10 Excellent

Cristian

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff very helpfull
Stayed 3 nights in May 2025

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool and nice place in a great area

Great place next to several restaurants and bars. Has all the amenities of a hotel room but is more like a small apartment. Clean and nice.
Stayed 3 nights in Apr 2025

4/10 Poor

Roberto

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do you have to leave the shower running for 15 minutes before any hot water comes out
Stayed 1 night in Dec 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, muy bonito, limpio y buena atención en la recepción.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marco

Stayed 1 night in Oct 2024

10/10 Excellent

Oscar

Liked: Amenities
Cómodo, gran ubicación y muy acogedor. Muy recomendable
Stayed 1 night in Nov 2024

10/10 Excellent

Bruno, Sachse

Stayed 2 nights in Aug 2024

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and service.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rodrigo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really good location and views.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great apartment with terrace and plenty of space. Located in a great place close to many restaurants and stores.
Stayed 5 nights in Mar 2023

10/10 Excellent

Abdulhai, SOUTHPORT

Liked: Cleanliness, staff & service, property conditions & facilities
Great

8/10 Good

JUAN DE DIOS, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, personal hospitalario y limpio
Stayed 1 night in Aug 2022

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities
TODO MUY BIEN
Stayed 1 night in Nov 2025

8/10 Good

Héctor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba muy pequeña, sin embargo, en términos generales estuvo bien.
Stayed 1 night in Sep 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En excelente localización para moverse en la ciudad
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es bastante cómoda y acogedora
Stayed 1 night in Sep 2025

8/10 Good

RODRIGO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, a pesar de estar en una calle principal era muy tranquilo, no se escuchaba ruido, el personal de limpieza muy amable y atento, la habitación siempre estuvo limpia, precios razonables
Stayed 3 nights in Aug 2025