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Santa Casa by Tasman

3.0 star property

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Photo gallery for Santa Casa by Tasman

Terrace/patio
Lobby sitting area
Luxury Suite
Elite Room
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
138 Tonalá Roma Norte, Mexico City, CDMX, 06700
  • Place, Mexico Park
    ‪10 min walk‬
  • Place, Paseo de la Reforma
    ‪5 min drive‬
  • Place, Angel of Independence Monument
    ‪5 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(9 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room

Elite Room

Elite Room

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | City view

Luxury Suite

  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Basic Room

Basic Room

Basic Room

9.0 out of 10
Wonderful
(2 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Ground Floor

Deluxe Room, Ground Floor

Deluxe Room, Ground Floor

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Santa Casa by Tasman

Coffee/tea in a common area, concierge services, and express check-in are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, express check-out and a communal living room are onsite. Change of towels is available on request.
Santa Casa by Tasman offers 21 accommodations with espresso makers and designer toiletries. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Santa Casa by Tasman. During your stay, you're just a quick walk from Avenida Insurgentes. Features include free WiFi in public areas and a free manager's reception, plus concierge services.
  • Free WiFi
  • Services include a concierge, luggage storage, and a virtual front desk
  • 11 minutes by foot from Mexico Park and a 3-minute drive from Paseo de la Reforma
  • Cats and dogs welcome for a fee
A free manager's reception is offered daily. Public spaces have free WiFi. Santa Casa by Tasman also features a terrace, coffee/tea in a common area, and concierge services. A complete renovation of Santa Casa by Tasman was completed in March 2024.

This 3-star Mexico City hotel is smoke free.

The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Books

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Luggage storage
  • Virtual front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1940
  • Colonial architecture
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - March 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Espresso maker
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Reusable coffee/tea filters
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Tasman Guest App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets: MXN 1000 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 1000
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1000 per pet (varies based on length of stay) plus MXN 1000 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Tasman Guest App mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Santa Casa by Tasman Hotel
Santa Casa by Tasman Mexico City
Santa Casa by Tasman Hotel Mexico City

Santa Casa by Tasman Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 174 out of 266 reviews
Rating 8 - Good. 49 out of 266 reviews
Rating 6 - Okay. 24 out of 266 reviews
Rating 4 - Poor. 11 out of 266 reviews
Rating 2 - Terrible. 8 out of 266 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Miguel

Stayed 1 night in Jan 2026

8/10 Good

Yaminah Endia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and in walking distance to so many restaurants and bars. I stayed in a room overlooking the street and honestly the street noise wasn't unbearable; I did hear a lot of noise coming from inside the hotel too. They do provide earplugs and a sound machine, which was helpful. The room was clean and airy, but I also went in December when the weather was chillier at night. If anything, I would've wanted a heater at night. They did have fans in the room for when it's warmer, I'm guessing. There is no elevator, so keep that in mind when packing or for accessibility reasons. The staff were really nice and helpful though.
Stayed 6 nights in Dec 2025

6/10 Okay

Anavilma

Stayed 4 nights in Jan 2026

10/10 Excellent

RENEE, Waterford

Stayed 3 nights in Dec 2025

10/10 Excellent

Samreet

Stayed 3 nights in Dec 2025

4/10 Poor

Marcela

Disliked: Cleanliness, amenities
Room met all the minimal needs for a weekend, solo trip stay. Location was fantastic, easy walkable area with tons of coffee shops and restaurants. Atmosphere was a little loud which wasn’t a big issue for me considering I can sleep through it all but definitely something to consider. My 3 star rating roots from the lack of attention from the owner/general manager…I ran into an issue with my safe which I could not access. Inside it was a ticket to an event I was going to that night. Unfortunately no one could help me until about an hour and a half after I reported this issue. Due to this issue and no one in charge being around I was 30-40 min late to my event and they sure did not care. In fact it took me 12 phone calls until someone picked up the phone….No attentiveness, absolutely no sense of urgency, zero respect, and a high lack of communication between host/guest. I made a report and have yet to have anyone reach out to me… Clearly this business does not care for returning customers. Save your money, and rather support businesses that care. If you’re looking for a mediocre stay, this is your spot
Stayed 3 nights in Dec 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities
The room was very nice and clean. Having the room with the street view can be noisy but we really didn’t mind it. The breeze felt amazing during this time of year. Very accommodating staff, we were very comfortable. Walking distance to great restaurants and bars.
Stayed 4 nights in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Room was spotless, the staff at the front desk was very friendly and spoke fluent English.
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean hotel in a great walkable location and an extremely friendly and accommodating staff. 10/10 would recommend this to anybody looking for lodging in CDMX or Roma more specifically.
Stayed 3 nights in Dec 2025

8/10 Good

Kenzie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location, clean and nice property
Stayed 7 nights in Dec 2025

6/10 Okay

Shoheb

The property is in a great location. But the bed was hard, the hair dryer failed to emit any hot air and the shower left you spraying the entire bathroom. The gentleman at the front desk were kind but the night shift woman was the opposite.
Stayed 2 nights in Nov 2025

6/10 Okay

Molly

Travelled with family
Rooms were simple but clean. The main feedback I have is that there's no mention of how noisy the hotel is - not from sound on the street, but from inside the hotel. The 20ft ceilings and tiled floors throughout means you hear every person coming, going, talking, whispering or working. Additionally, not all rooms are equal. We had two rooms and neither had windows; one was located in the lobby so every passing voice was heard (the hotel designated the lobby as a quiet space but good luck when people are coming home at 2am). The location was great, staff were nice, but overall the hotel felt more like a hostel.
Stayed 5 nights in Nov 2025

4/10 Poor

sayumporn

Travelled with partner
Disliked: Cleanliness, amenities
We stayed in Room 7, which is located on the first floor next to the courtyards. We could hear everything happening in the courtyard. The room is very dated and smelled like sewage most of the time. We also had to wait 4–5 minutes for hot water. Staffs were nice.
Stayed 4 nights in Nov 2025

10/10 Excellent

Leo

Stayed 1 night in Nov 2025

8/10 Good

Carla

Travelled with partner
Liked: Cleanliness
superb location and amazing staff.
Stayed 4 nights in Oct 2025

4/10 Poor

Samuel

Travelled with partner
Disliked: Property conditions & facilities
Hotel was dated - needs a refurbishment. Furniture was had visible defects. Hotel had no sound proofing during the night which meant you heard the thumping bass from next door. Would not recommend staying here.
Stayed 4 nights in Nov 2025

10/10 Excellent

Briza

Stayed 3 nights in Nov 2025

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Staff was super nice and friendly. Due to some tours we had planned we accidentally left some valuables in the room. When we came back from our tour to pick up our luggage and head to the airport staff surprised us with our belongings. Everyone in this facility made us feel safe and well taken care off.
Stayed 3 nights in Nov 2025

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Regaderas ! Un poco complicado ya que o te quema el agua o está helada. Les recomiendo un medidor de temperatura en sus regaderas. Pero muy agradecida con el servicio.
Stayed 4 nights in Nov 2025

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great staff, great room, excellent location.
Stayed 3 nights in Oct 2025

8/10 Good

Joshua

Stayed 3 nights in Oct 2025

10/10 Excellent

Rebecca

Stayed 4 nights in Oct 2025

8/10 Good

Giovanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing place to stay at super beautiful and very convenient. The reason I gave the four star rating was because there’s no AC. They did adjust that on Expedia but I can see that I’m bookings, It’s still there. staff was very helpful and having gone alone I felt perfectly safe.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anh Phuong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel - friendly staff. safe and central location walkable with many dining options nearby.
Stayed 7 nights in Oct 2025

6/10 Okay

Hailey

Good cheap option in a great neighborhood.
Stayed 4 nights in Oct 2025