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Santa Casa by Tasman

3.0 star property

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Photo gallery for Santa Casa by Tasman

Terrace/patio
Lobby sitting area
Elite Room
Lobby sitting area
Luxury Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
138 Tonalá Roma Norte, Mexico City, CDMX, 06700
  • Place, Mexico Park
    ‪10 min walk‬
  • Place, Paseo de la Reforma
    ‪5 min drive‬
  • Place, Angel of Independence Monument
    ‪5 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room

Elite Room

Elite Room

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | City view

Luxury Suite

  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Basic Room

Basic Room

Basic Room

9.0 out of 10
Wonderful
(2 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Ground Floor

Deluxe Room, Ground Floor

Deluxe Room, Ground Floor

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Santa Casa by Tasman

Colonial hotel in Mexico City
Coffee/tea in a common area, concierge services, and express check-in are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, express check-out and a communal living room are onsite. Change of towels is available on request.
Santa Casa by Tasman offers 21 accommodations with espresso makers and designer toiletries. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Santa Casa by Tasman. During your stay, you're just a quick walk from Avenida Insurgentes. Features include free WiFi in public areas and a free manager's reception, plus concierge services.
  • Free WiFi
  • Services include a concierge, luggage storage, and a virtual front desk
  • 11 minutes by foot from Mexico Park and a 3-minute drive from Paseo de la Reforma
  • Cats and dogs welcome for a fee
A free manager's reception is offered daily. Public spaces have free WiFi. Santa Casa by Tasman also features a terrace, coffee/tea in a common area, and concierge services. A complete renovation of Santa Casa by Tasman was completed in March 2024.

This 3-star Mexico City hotel is smoke free.

The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Books

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Luggage storage
  • Virtual front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1940
  • Colonial architecture
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - March 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Espresso maker
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Reusable coffee/tea filters
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Tasman Guest App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets: MXN 1000 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 1000
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1000 per pet (varies based on length of stay) plus MXN 1000 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Tasman Guest App mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Santa Casa by Tasman Hotel
Santa Casa by Tasman Mexico City
Santa Casa by Tasman Hotel Mexico City

Santa Casa by Tasman Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 156 out of 238 reviews
Rating 8 - Good. 45 out of 238 reviews
Rating 6 - Okay. 21 out of 238 reviews
Rating 4 - Poor. 10 out of 238 reviews
Rating 2 - Terrible. 6 out of 238 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Comfortable bed & close walking distance to many things
Stayed 2 nights in Sep 2025

6/10 Okay

Travis, Washington

Travelled with partner
Liked: Staff & service, property conditions & facilities
Beautiful neighborhood.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, in a great area.
Stayed 3 nights in Aug 2025

8/10 Good

Paola, santa barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautifully renovated old Roma house. If your priority is to be close to the Roma-Condesa action, it is a good alternative. Walking distance to a lot of the hip restaurants/bakeries, parks and public transportation Beware that staying in that part of town comes at a cost, lots of noise. Old houses there are not insulated enough to avoid the noise/temperature etc. The only problem with my room was the bathroom design that lacked any ventilation and the curtain design that let lots of light in through the night. The property provides ear plugs, but bring your sleep mask as well
Stayed 2 nights in Sep 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming
Stayed 3 nights in Aug 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

We had a couple of issues with communication prior to check in but we were able to resolve these. The room and bed were amazing, wish I was staying for a few more nights!
Stayed 1 night in Aug 2025

10/10 Excellent

Benjamin, Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place its in a very safe and walkable area, so many good restaurants and bars near by a 10 minute uber ride from the zocalo center, the room was very clean and comfortable bed. We stayed in the Junior suite and Look forward to staying again here in our future visits.
Stayed 3 nights in Aug 2025

6/10 Okay

Sterling

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We liked the location. Towels and linens were torn and dirty and they would not give us new.
Stayed 5 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chic and understated property in a great neighborhood for dining, shopping and general vibes. Bed was super comfy, ample hot water, staff were all helpful and super friendly. A cute, safe place that isn’t Airbnb! Don’t hesitate!
Stayed 5 nights in Jul 2025

10/10 Excellent

Victoria

Stayed 7 nights in Jun 2025

10/10 Excellent

Johnathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great facility with nice rooms and a walkable area.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Santa Casa was quiet, calm, and affordable. Because CDMX is about exploring, we didnt spendt too much time at the hotel, but it was the perfect place to call home for our week in Roma Norte. 10/10
Stayed 7 nights in Jul 2025

4/10 Poor

Erik

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Locked Out Room at Check-in, Loud Morning Calls

I had an awful check-in experience at the hotel. When I got there in the evening no one was at the front desk and the access code to my room they supplied in the email did not open the door. I tried calling the number that no one answered and messaging them on the app but no one replied and I had no way of getting in touch with them. So I was stuck out of my room for 1-2 hours frantically looking for other hotels to stay at until someone finally showed up seconds before purchasing a last-minute room in town with no other options. It was incredibly frustrating and my plans for the night and meeting up with any groups or events were ruined. They were not able to offer me any discount on my room and I felt there should have been compensation. A discount of future days or another day would’ve made no difference since I had to leave town. Alsooo avoid staying on the first floor. I was woken up at 7 AM Monday morning to the front desk making loud phone calls on speakerphone for some reason and earplugs didn’t make a difference it was so loud. I could hear their whole conversation when I just wanted a little more sleep. They could’ve waited till a little longer and then later in the day to do that when the guests were up. The room itself was decently nice besides all this.
Stayed 3 nights in Jul 2025

10/10 Excellent

DeAnne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience and staff

We stayed 4 nights at the boutique hotel had a wonderful experience. The staff was great and was very helpful with our requests. I would definitely come back and stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful property
Stayed 4 nights in Jul 2025

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at Santa Casa by Tasman. The property had a lot of charm and was in a great neighborhood. The staff was very friendly and it was easy to communicate with them through whatsapp and they were quick to respond. We also loved that there was water available to refill our water bottles in the lobby. I'm still rating this property 5 stars; however, not all of the rooms have air conditioning. Ours did not, and we thought that it did when we booked it. But, the weather was nice and we were able to open the window and keep the room comfortable, but keep this in mind if the weather is hot.
Stayed 4 nights in Jul 2025

10/10 Excellent

Callan

Travelled with partner
Liked: Cleanliness, amenities
Incredible place, right in the thick of Roma Norte. The vibe is calm and bright with beautiful plants. The staff is super helpful and was at the desk ready to help! Great wifi, and our room had a good desk.
Stayed 5 nights in Jul 2025

2/10 Terrible

JESSIE JAMES

Travelled with family
Disliked: Amenities
I liked the convenience... dislike was the room was always hot could not cool down the area....also we had to climb 3 flights of stairs...no elevator it made it difficult for my wife with disabilities to go up an down
Stayed 3 nights in Jul 2025

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Alicia

Stayed 2 nights in Jul 2025

8/10 Good

Marlene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was cute smaller than expected feel like walls and doors are thin overall area is really noce and walkable
Stayed 3 nights in Jul 2025

10/10 Excellent

Tyrone, Rantoul

Liked: Cleanliness, amenities, property conditions & facilities
i loved the unique layout of the buildiing, however I did not like climbing those long stairs
Stayed 3 nights in Jun 2025

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent! It’s right in the middle of everything—so many great restaurants and stores. The front desk help was lovely, especially Karla Sanchez, who promptly moved us to a better room when the one we were in was too bright. The bed was very comfortable and the room was spacious and beautiful with a gorgeous view of the patio. My only concern was the noise from the restaurant next door. They play music until 2am most nights. Luckily, they provide a white noise machine which worked well to block out the sound. Overall, it was a wonderful stay!
Stayed 7 nights in Jun 2025