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Segovia Regency Hotel

3.0 star property

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Photo gallery for Segovia Regency Hotel

Lobby
Hallway
Property entrance
Breakfast, lunch, dinner served; international cuisine
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Room service

Explore the area

View in a map
Av Chapultepec 328, Col. Roma Norte, Mexico City, CDMX, 6700
  • Place, Cibeles Fountain
    ‪5 min walk‬
  • Place, Angel of Independence Monument
    ‪8 min walk‬
  • Place, Paseo de la Reforma
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪21 min drive‬

Room options

View all photos for Room Standard

Desk, bed sheets

Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Room Standard

Desk, bed sheets

Room Standard

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 4

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(86 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

7.8 out of 10
Good
(16 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Segovia Regency Hotel

Hotel with free valet parking, 8-minute walk to Angel of Independence Monument
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Valet parking is free. Additionally, a business center, a meeting room, and concierge services are onsite.
Segovia Regency Hotel offers 120 accommodations with hair dryers. Cable television is provided.

Bathrooms include showers and bidets. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Segovia Regency Hotel. During your stay, you're just a quick walk from Angel of Independence Monument. Features include free valet parking, plus a restaurant and a bar.
  • Free valet parking and self parking
  • Enjoy a bite to eat at Segovia, a family restaurant that serves international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Within a 10-minute walk of Angel of Independence Monument and Paseo de la Reforma
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at Segovia Regency Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Mexico City hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11:30 AM.
Segovia - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11:30 AM for a fee: MXN 80 to 130 for adults and MXN 80 to 130 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Segovia

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 80.00 to 130.00 for adults, and MXN 80.00 to 130.00 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Regency Segovia
Hotel Segovia
Hotel Segovia Regency
Segovia Regency
Segovia Regency Hotel
Segovia Regency Hotel Mexico City
Segovia Regency Mexico City
Regency Mexico City
Regency Hotel Segovia
Segovia Regency Mexico City
Segovia Regency Hotel Hotel
Segovia Regency Hotel Mexico City
Segovia Regency Hotel Hotel Mexico City

Segovia Regency Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1008 reviews
Rating 8 - Good. 262 out of 1008 reviews
Rating 6 - Okay. 93 out of 1008 reviews
Rating 4 - Poor. 29 out of 1008 reviews
Rating 2 - Terrible. 25 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Tianhao

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Location is great, but the hotel itself leaves some room for improvement. The bathroom door of my room cannot be closed because the door is slightly bigger than the door frame. One of the two elevators have problems with the sixth floor button. Staff are friendly and helpful, but the hardware is a little lacking.
Stayed 2 nights in Sep 2025

8/10 Good

Merrill

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and within a few blocks choice of places to eat. The price was fair and I will return. Plenty of hot water and internet was stable. Easy Uber ride to TAPO.
Stayed 3 nights in Sep 2025

4/10 Poor

jesse

Disliked: Cleanliness, property conditions & facilities
Upon opening the door to our room, there was a very strong awful odor. The room looked run down, and the bed was hard with old bedding. The shower had hairs on the walls and the toilet had plumbing issues. Do not be fooled by the photos that are advertised.
Stayed 1 night in Sep 2025

8/10 Good

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. I have stayed here many times. The only suggestion is to add the number of power outlets. In today's world, we are constantly using our devices, the rooms need power outlets next or near night stands. This trip I had to find a hardware store to buy an extension cord.
Stayed 3 nights in Sep 2025

4/10 Poor

Monica, Seattle

Liked: Staff & service
Disliked: Cleanliness
Service was great. Unfortunately my room stunk like pee and dirty feet. Some nights were noisy. Maid services were not the best as I found black hairs on my bed sheets and bathroom was not clean thoroughly found old hairs 😥 . Front desk was excellent as the restaurant
Stayed 4 nights in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the room was very clean. The property was next to subway, bus stations as well as restaurants.
Stayed 7 nights in Sep 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 4 nights in Sep 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Sep 2025

10/10 Excellent

Glenda

Stayed 7 nights in Jul 2025

8/10 Good

Merrill

Liked: Cleanliness, staff & service
Great location, sidewalk in need of repair, great hot shower, internet stable. The view out of my window was of rooftop ventilation vent. Inside view to top it off. Not very pretty! I guess for the price ok, but next time I’ll request a better view from the window.
Stayed 3 nights in Aug 2025

6/10 Okay

Bijoyendra

Stayed 3 nights in Jun 2025

6/10 Okay

Alex

Disliked: Staff & service, amenities, property conditions & facilities
I have stayed in the property several years ago, I like the location but the property with reason has aged and management has kept the property like back in the 80's, didn't feel the staff really approachable and felt like they were doing me a favour to dine and use the hotel services
Water pooling from using the shower
Stayed 6 nights in Jul 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Esteban

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo esta cerca del hotel como atracciones turísticas y sus desayunos deliciosos y a buen precio
Stayed 5 nights in Jun 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca de las atracciones turísticas
Stayed 1 night in Jun 2025

2/10 Terrible

PABLO

Stayed 1 night in Jul 2025

6/10 Okay

Ricardo, Córdoba

Liked: Staff & service, property conditions & facilities
Habia un olor horrible a marihuana en el 5to piso donde me hospedé, habia algunos huespedes que se la pasaron fumando y el humo entraba a mi habitacion, fue desagradable porque viajé con una menor de edad
Stayed 1 night in Jun 2025

2/10 Terrible

yesenia

Disliked: Cleanliness, amenities
Bad experience. We found bedbugs. My mom was bitten. And the workers only told my mom that they can change the sheets for her!! No help at all! And i didn’t even get reimbursed for what I pay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Nestor

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location to Zona Rosa, Roma Norte and the Reforma. Very walkable. Safe at night. Room was clean and everything worked. That said shower drain was quite slow; shower pan quickly filled up…not a big bother. No plugs by the bed so I couldn’t use my cpap machine. My extension cord wasn’t long enough. Had to charge phone and watch at desk away from bed. Always seemed slow at that plug. Found bathroom plug to work much better speedwise and charging unit wouldn’t overheat like at desk. Hard to adjust temp without a fan or room specific AC. Was hot during the day. If I opened window…lost some privacy. At one point a little girl staying in the room across the central open space was waving at me and I could see a parent walking behind her. If I closed the curtain I lost any ventilation. At night they sometimes ran a central AC. If window open at night…party/bar noise can be noticeable. Cleaning staff was nice; desk clerks often seemed bothered if I had a question or required assistance. My door key had to be re-programmed twice. I stayed longer in CDMX but did change hotels. Although I gave a 4 overall, doubt I will return if other options exist.
Stayed 4 nights in Jun 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t plan on getting any sleep here

The pillows have the feel of a sack of potatoes, the mattress has the comfort of a slab of rock with springs, & all the bedding is polyester. Even with the windows closed it’s too loud to sleep. Windows must be left open because the air con doesn’t come on until 1 am. There are only two electrical outlets & the bathroom light switch prevents any plug larger than a standard one from maintaining contact with the outlet. The WiFi is intermittent & when functioning I couldn’t stream music, much less video. The room safe had the lock mechanism removed. I politely asked the restaurant staff for utensils (to eat the fruit I purchased) and they gave me plastic ones! The staff isn’t friendly and isn’t bilingual. In short, don’t trust the amenities the Segovia claims to have. I would not recommend staying there and I certainly will never return.
Stayed 5 nights in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Exelent atention. Excellent people., Excellent foid at the restaurant.
Stayed 1 night in May 2025

10/10 Excellent

Wei

Stayed 6 nights in May 2025