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Sheraton Maria Isabel Mexico City Reforma

4.0 star property

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Photo gallery for Sheraton Maria Isabel Mexico City Reforma

Presidential Room, 1 Double Bed, Non Smoking, Corner | Living room
Lobby
Penthouse, 1 King Bed, Non Smoking (View)
Outdoor pool
Penthouse, 1 King Bed, Non Smoking (View)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
  • Place, U.S. Embassy
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪2 min walk‬
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(110 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Tower

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Classic Room, 2 Double Beds, Tower

8.8 out of 10
Excellent
(157 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, and a TV.

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(46 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Tower

A hotel room with a large bed, two chairs, a desk, and a TV.

Deluxe Room, 1 Queen Bed, Tower

8.4 out of 10
Very good
(43 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Room, 2 Double Beds, Tower

9.2 out of 10
Wonderful
(35 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (View)

Lounge

Deluxe Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Room, 2 Double Beds (View)

9.2 out of 10
Wonderful
(32 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Lounge

Deluxe Room, 1 Double Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Room, 1 Double Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Corner

A hotel room with a large bed, a blue armchair, a desk, and a TV.

Club Suite, 1 Bedroom, Corner

8.4 out of 10
Very good
(6 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking (View)

Penthouse, 1 King Bed, Non Smoking (View)

Penthouse, 1 King Bed, Non Smoking (View)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

A hotel room with two beds, a blue armchair, a desk with a chair, and a television.

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Presidential Room, 1 Double Bed, Non Smoking, Corner

Presidential Room, 1 Double Bed, Non Smoking, Corner

Presidential Room, 1 Double Bed, Non Smoking, Corner

  • Sleeps 7
  • 1 Double Bed

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About this property

Sheraton Maria Isabel Mexico City Reforma

An outdoor pool, a restaurant, and a 24-hour health club are available at this hotel. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Maria Isabel Mexico City Reforma offers 756 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.
Sheraton Maria Isabel Mexico City Reforma's great location gets high marks from our customers. During your stay, you're just a quick walk from Angel of Independence Monument. You'll find features like an outdoor pool, a restaurant, and a 24-hour gym.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes tennis courts, a 24-hour gym, and a steam room
  • Guests have great things to say about the helpful staff and the location
  • Steps from U.S. Embassy and Angel of Independence Monument
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Sheraton Maria Isabel Mexico City Reforma offers its guests an outdoor pool, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business center and a meeting room. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Sheraton Maria Isabel Mexico City Reforma. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:30 AM.
Sheraton Maria Isabel Mexico City Reforma has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (MXN 200 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 460 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 100 per pet, per stay, plus a one-time cleaning fee of MXN 1300
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 460 for adults and MXN 230 for children
  • Fee for in-room wireless internet: MXN 199 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 100 per pet, per stay plus MXN 1300 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton Maria Isabel Mexico City Reforma offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Sheraton Maria Isabel Mexico City Reforma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1727 out of 2345 reviews
Rating 8 - Good. 342 out of 2345 reviews
Rating 6 - Okay. 150 out of 2345 reviews
Rating 4 - Poor. 57 out of 2345 reviews
Rating 2 - Terrible. 69 out of 2345 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ruchesh

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was amazing and the location was perfect
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and excellent location
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Rolando Gallart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super neat and luxurious without breaking the bank
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

TOMAS

Liked: Cleanliness
Good area and friendly staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms and property were clean, the staff was friendly and attentive, the amenities were great, the location is perfect, and the rates were reasonable.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Jimena

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, great location, great amenities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ligia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and location!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff and food was great.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Maria del Pilar

Liked: Cleanliness, staff & service, amenities
Great location, room and service
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Try nice, excellent brunch, reasonable priced
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as always clean , neat and organized, and most importantly the locations is super convenient, I will stay here again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marianela

Clean room , nice staff, excellent location
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and nice staff. Great location!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Kwari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great spot. The room was nice. The staff was very helpful and the ride to and from the airport was not bad
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Excellent, very clean lobby and room experience, very courteous staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Rina Vazquez

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. I really enjoyed my stay there.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place, with Great People
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Staff were very helpful
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Leticia

Liked: Cleanliness
Clean room, has spa and y tu m
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, the bed was super comfortable. We had a really good sleep. It was choir, and there was so much available in the hotel and in the area of the staff was super helpful and nice and accommodating.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, and excellent service.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Muneshwarie

Liked: Cleanliness, staff & service
Wonderful staff, they made the trip great. They gave recommendations on places to visit, always friendly and helpful
Stayed 14 nights in Dec 2025