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Sleep Inn Ciudad de México

3.0 star property

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Photo gallery for Sleep Inn Ciudad de México

Free daily full breakfast
36-inch flat-screen TV with cable channels, TV
Front of property
Gym
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Carretera Mexico Toluca No., Mexico City, CDMX, 5340
  • Place, Santa Fe Center Mall
    ‪14 min walk‬
  • Place, Ciudad de los Ninos
    ‪4 min drive‬
  • Place, Parque La Mexicana
    ‪4 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪59 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(33 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Sleep Inn Ciudad de México

Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Sleep Inn Ciudad de México offers 184 air-conditioned accommodations with safes and hair dryers. Beds feature pillowtop mattresses. 36-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Sleep Inn Ciudad de México, you'll be within walking distance of Santa Fe Center Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 6 minutes by car from Paseo de la Reforma and 13 minutes from World Trade Center Mexico City
Public spaces have free WiFi. Business amenities include a business center and 2 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1905 square feet (177 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Sleep Inn Ciudad de México. Free self parking is available.

This 3-star Mexico City hotel is smoke free.

Guests are served free full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,905 square feet of conference space
  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sleep Inn Ciudad De Mexico

Sleep Inn Ciudad de México Hotel

Sleep Inn Ciudad de México Mexico City

Sleep Inn Ciudad de México Hotel Mexico City

Sleep Inn Ciudad de México Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 543 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 71 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Victor Napoleon

Stayed 1 night in Jan 2026

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 5 nights in Jan 2026

10/10 Excellent

SANDOR

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was spotless
Stayed 1 night in Jan 2026

8/10 Good

Madelaine

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly
Stayed 3 nights in Jan 2026

6/10 Okay

Ulises

Stayed 4 nights in Jan 2026

8/10 Good

ALBA NELY

Stayed 2 nights in Jan 2026

2/10 Terrible

Arturo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was disgusting. I left 15 min after checkin & the staff agreed to a refund. Later they played dumb and said they didn’t offer that. Expedia has been of no help in the matter. I ended up paying for another hotel that night and no one has valued their customer. From now on I’ll be using Hilton honors directly. Truly embarrassing for the property and Expedia.
Stayed 1 night in Jan 2026

10/10 Excellent

Juan Pablo

Stayed 1 night in Jan 2026

10/10 Excellent

Juliana

Stayed 2 nights in Jan 2026

10/10 Excellent

Raúl Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, everything fresh and clean
Stayed 1 night in Dec 2025

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, amenities
Ruido insoportable y fría la habitación, no funcionaba la calefacción
Stayed 3 nights in Dec 2025

6/10 Okay

Silvio

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel was nice Clean Noise was terrible on 6th floor Super cool Condensation on windows are super bad Average was ok Nice location , easy to come in an out Super nice staff
Stayed 2 nights in Dec 2025

6/10 Okay

Larissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The safety box was broken. I requested an extra blanket since it was super cold and they did not have extra blankets or heater.
Stayed 3 nights in Dec 2025

4/10 Poor

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desayuno limitado y de mala calidad, muy sucia la habitación y malos olores, la recámara nada que ver con la ofertada a pesar del bajo hospedaje. Tiempo excesivo para el room service y platillos presentados de forma deficiente.
Stayed 4 nights in Dec 2025

6/10 Okay

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel is basic and clean. Bed was hard and uncomfortable. Breakfast options are limited and ran out frequently. Hotel staff were friendly. No frills hotel but decently priced.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jorge

Stayed 3 nights in Nov 2025

6/10 Okay

Joaquin

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Muy ruidoso los cuartos, abren una puerta en el piso y parece que están entrando a tu cuarto de lo ruidoso. La calle y ventanas igual, muchísimo ruido.
Stayed 1 night in Nov 2025

10/10 Excellent

Johany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy comodo
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Nov 2025

10/10 Excellent

Adolfo G

Travelled with group
Liked: Cleanliness, staff & service
All is OK
Stayed 2 nights in Nov 2025

8/10 Good

Mailenis

Stayed 2 nights in Oct 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and cozy, location is great. Staff very friendly and helpful. The breakfast was very good! I am vey happy with the stay.
Stayed 2 nights in Oct 2025

4/10 Poor

Hugues

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice Hotel, but much noise,
Stayed 2 nights in Oct 2025

4/10 Poor

Jorge

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Staff Experience Ever

Staff was very rude. Front Desk Security treated us and our driver with disrespect and disdain. The staff, front desk, cleaning crew and anyone who works there were disrespectful and rude. They are very unhappy.
Stayed 4 nights in Oct 2025

6/10 Okay

Rafael

Business traveller
Liked: Cleanliness, property conditions & facilities
La experiencia fue nuy regular. La habitación estaba muy fría, solicité cobijas y nunca las llevaron. También tuve problemas con el room service. Al parecer tumbaron mi plato, y no tenía ingredientes suficientes para prepararlo nuevamente. Tuve que cambiar por otro plato, el cual estaba muy salado. No me lo pude comer todo.
Stayed 4 nights in Oct 2025