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Sleep Inn Ciudad de México

3.0 star property

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Photo gallery for Sleep Inn Ciudad de México

Standard Room, 2 Double Beds, Non Smoking
Free daily full breakfast
Lobby
36-inch flat-screen TV with cable channels, TV
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Carretera Mexico Toluca No., Mexico City, CDMX, 5340
  • Place, Santa Fe Center Mall
    ‪3 min walk‬
  • Place, Ciudad de los Ninos
    ‪7 min walk‬
  • Place, Parque La Mexicana
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪53 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(30 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sleep Inn Ciudad de México

Hotel in Mexico City with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Sleep Inn Ciudad de México offers 184 air-conditioned accommodations with safes and hair dryers. Beds feature pillowtop mattresses. 36-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Sleep Inn Ciudad de México, you'll be within walking distance of Santa Fe Center Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 6 minutes by car from Paseo de la Reforma and 12 minutes from World Trade Center Mexico City
Public spaces have free WiFi. Business amenities include a business center and 2 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1905 square feet (177 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Sleep Inn Ciudad de México. Free self parking is available.

This 3-star Mexico City hotel is smoke free.

Guests are served free full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,905 square feet of conference space
  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sleep Inn Ciudad De Mexico
Sleep Inn Ciudad de México Hotel
Sleep Inn Ciudad de México Mexico City
Sleep Inn Ciudad de México Hotel Mexico City

Sleep Inn Ciudad de México Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 511 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jorge, ANAHEIM

Stayed 1 night in Sep 2025

8/10 Good

DBSS

Business traveller
Disliked: Staff & service

Should improve kidness at the check-in.

The reservation was for two people. Even though the company registered both persons, the personal at the front desk were not so pollite with the secondary name of the booking. The rest was simply OK.
Stayed 3 nights in Sep 2025

10/10 Excellent

Raúl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomended

All my experience has very good, no complains at all
Stayed 3 nights in Sep 2025

10/10 Excellent

Alejandra, CARROLLTON

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Sep 2025

6/10 Okay

Andreja

Liked: Room comfort

Ok stay in Santa Fe

It’s an ok hotel for a night or two. Staff could be friendlier.
Stayed 1 night in Jun 2025

8/10 Good

MARIO

Business traveller
Liked: Cleanliness, staff & service

bien

El desayuno deja mucho que desear, hay gente que toma las cosas con las manos, dejan hasta servilletas sucias en la fruta y no se tiene el cuidado de la higiene. Los baños no se sienten limpios, hay mucho ruido del exterior, no tienen calefacción... realmente para el costo está bien, pero si tienen muchas areas de oportunidad
Stayed 1 night in Aug 2025

10/10 Excellent

MARIA ELIZABETH, Indio

Stayed 1 night in Jul 2025

6/10 Okay

Luis Fidel

Travelled with family
Liked: Staff & service, room comfort
Las ibstalaciones bien, atención del personal excelente. Tuvimos el tema de que
Stayed 3 nights in Jul 2025

4/10 Poor

Ale

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Llegamos con una bebé y no tenían cuna, a las 9:00 am ya no había desayuno y nunca me enviaron mi factura
Stayed 1 night in Jul 2025

6/10 Okay

VICTOR

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No muy recomendable

El primer cuarto olía como a mariguana y nos cambiaron a uno, pero era un congelador!
Stayed 3 nights in Jul 2025

8/10 Good

Eber Eliu

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Everything ok Good Service
Stayed 2 nights in Jun 2025

10/10 Excellent

Mauricio

Business traveller
Stayed 2 nights in Jun 2025

8/10 Good

jose guillermo

Stayed 1 night in Jun 2025

4/10 Poor

jose guillermo

Stayed 1 night in Jun 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best experience !!!! Perfect clean and delicious breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

jose guillermo

Stayed 1 night in Jun 2025

10/10 Excellent

jose guillermo

Stayed 2 nights in Jun 2025

10/10 Excellent

jose guillermo

Stayed 3 nights in May 2025

10/10 Excellent

Juan, Monterrey

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The service
Stayed 1 night in May 2025

10/10 Excellent

Juan Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Bethzaida

Perfecto lo recomiendo
Stayed 1 night in May 2025

6/10 Okay

sheila

Dining roo
Stayed 1 night in May 2025

10/10 Excellent

Raúl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ESTANCIA

Servicio bien, habitación bien, solo olía a humedad cuando llegamos y la señal de TV falló, se reportó el problema y mantenimiento, lo resolvió
Stayed 1 night in Apr 2025

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025