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Sofitel Mexico City Reforma

5.0 star property
VIP Access

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Photo gallery for Sofitel Mexico City Reforma

Suite, 1 King Bed, Club lounge access (Opera. Angel of Independence View) | View from room
Property video
3 bars/lounges, rooftop bar, cocktail bar
Premium bedding, minibar, in-room safe, desk
A table set with breakfast items, a bouquet of red roses, and a city view.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
297 Avenue Paseo de la Reforma, Mexico City, CDMX, 6500
  • Place, U.S. Embassy
    ‪1 min walk‬
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Angel of Independence Monument
    ‪3 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, 1 King Bed, Club lounge access, Executive Level (Angel of Independence view)

Junior Suite, 1 King Bed, Club lounge access, Executive Level (Angel of Independence view) | View from room

Junior Suite, 1 King Bed, Club lounge access, Executive Level (Angel of Independence view)

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Club lounge access, Executive Level (Prestige. Angel of Independence view)

Premium bedding, minibar, in-room safe, desk

Suite, Club lounge access, Executive Level (Prestige. Angel of Independence view)

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, Club lounge access, Executive Level (Skyline View)

Premium bedding, minibar, in-room safe, desk

Luxury Room, Club lounge access, Executive Level (Skyline View)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Club lounge access (Imperial. Angel Independence View)

A modern hotel room with a large window, a round table with snacks, and a sofa.

Suite, 1 King Bed, Club lounge access (Imperial. Angel Independence View)

  • City view
  • 315 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Double Beds, Club lounge access, Executive Level (Angel Independence View)

A hotel room with two beds, a large mirror, a TV, and a view of the city.

Junior Suite, 2 Double Beds, Club lounge access, Executive Level (Angel Independence View)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Club lounge access (Opera. Angel of Independence View)

Suite, 1 King Bed, Club lounge access (Opera. Angel of Independence View)

Suite, 1 King Bed, Club lounge access (Opera. Angel of Independence View)

  • City view
  • 147 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed (Skyline View)

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed (Skyline View)

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Club lounge access, Executive Level (Skyline View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Club lounge access, Executive Level (Skyline View)

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed (Angel of Independence Skyline View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Angel of Independence Skyline View)

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed (Angel of Independence View)

Superior Room, 1 King Bed (Angel of Independence View) | View from room

Superior Room, 1 King Bed (Angel of Independence View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds (Angel of Independence Skyline View)

A hotel room with two beds, a desk, a chair, a TV, and a city view.

Superior Room, 2 Double Beds (Angel of Independence Skyline View)

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds (Angel of Independence View)

A hotel room with two beds, a desk, a chair, a TV, and a city view.

Superior Room, 2 Double Beds (Angel of Independence View)

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, Club lounge access, Executive Level (Reforma View)

Junior Suite, Club lounge access, Executive Level (Reforma View)

Junior Suite, Club lounge access, Executive Level (Reforma View)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Prestige Terrace Suite Executive Floor, Club Millésime, 1 king bed, Angel of Independence view

A modern hotel room with a large sliding glass door leading to a balcony with a city view.

Prestige Terrace Suite Executive Floor, Club Millésime, 1 king bed, Angel of Independence view

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Sofitel Mexico City Reforma

2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness center, and a snack bar/deli. Change of towels is available on request.
Sofitel Mexico City Reforma offers 275 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sofitel Spa with L´Occitane has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Sofitel Mexico City Reforma. During your stay, you're just a quick walk from Paseo de la Reforma. Features include free WiFi in public areas, plus 2 restaurants and 3 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine at BALTA, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, facials, or aromatherapy at Sofitel Spa with L´Occitane
  • Services include babysitting, supervised childcare, and a concierge
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 7 minutes by foot from Angel of Independence Monument and a 3-minute drive from Chapultepec Castle
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Sofitel Mexico City Reforma offers its guests a full-service spa, an indoor pool, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 3229 square feet (300 square meters) and includes a conference center. The luxury Sofitel Mexico City Reforma also features spa services, concierge services, and 24-hour room service. For a fee, parking is available.

This 5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:30 AM.
BALTA - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Bajel - This bistro specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Cityzen - This rooftop bar specializes in international cuisine and serves light fare only. Open daily.
Lobby Bar - This bar specializes in international cuisine and serves light fare only. Open select days.
Free House - Onsite cocktail bar. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 12 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 37 for adults and USD 18.50 for children
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Bajel
  • BALTA
  • Cityzen
  • Free House
  • Lobby Bar

Things to do

  • Bicycle rentals
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Children's games
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Conference centre (3,229 square foot of space)

Outdoors

  • Pool loungers
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 40 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 37 for adults and USD 18.5 for children
  • Valet parking fee: USD 12 per night (in/out privileges)
  • Pet deposit: USD 120 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Mexico City Reforma Opening September 2019 Hotel
Sofitel Opening September 2019 Hotel
Sofitel Mexico City Reforma Opening September 2019
Sofitel Opening September 2019
Hotel Sofitel Mexico City Reforma (Opening September 2019)
Sofitel Mexico City Reforma (Opening September 2019) Mexico City
Sofitel Opening September 2019
Sofitel Mexico City Reforma Hotel
Sofitel Mexico City Reforma Mexico City
Sofitel Mexico City Reforma Hotel Mexico City
Sofitel Mexico City Reforma (Opening October 2019)
Sofitel Mexico City Reforma (Opening November 2019)

Sofitel Mexico City Reforma Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 866 out of 999 reviews
Rating 8 - Good. 74 out of 999 reviews
Rating 6 - Okay. 27 out of 999 reviews
Rating 4 - Poor. 16 out of 999 reviews
Rating 2 - Terrible. 16 out of 999 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wen-Chieh Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, very helpful concierge, and delicious breakfast, all in a great location.
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

seeta

Disliked: Amenities, property conditions & facilities
Staff, room, and breakfast
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Laura G

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room! Staff was very friendly!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful upscale hotel. Rooms were spotless, beds very comfy and staff very courteous. The lounge had limited offering but the quality was very good.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

civonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone was lovely.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, amenities
Great location, friendly staff and great service.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, the staff is very welcoming.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

francys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and location! Truly enjoyed and will be back.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ana Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

SERGIO

Liked: Amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Daniel

Excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Top notch from start to finish. Lovely staff, beautiful facility, amazing amenities, great location.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Amir

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, location, staff, and amenities. Will stay here again if I return to Mexico City.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
Great property, fantastic service
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location. The views are amazing of the city and mountain range. Service was always top level and they made sure my stay was very comfortable and seamless.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Hugo Alberto

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and great service
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Saman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great hotel. Beautiful room and excellent breakfast.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, amenities
The staff is the best part of this hotel! Every single person we had contact with was very pleasant and helpful. The hotel itself is beautiful with a stunning bar on the 38th floor. The buffet breakfast is delicious and extensive. The rooms are large and have amazing bath tubs. Would definitely return to this centrally located hotel and recommend it to everyone.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an awesome experience for our first time in Mexico City
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Nubia

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff, beautiful rooms with beautiful views!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hai

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel. Great location
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

sara

Liked: Cleanliness, amenities, property conditions & facilities
As always, Sofitel delivers exceptional customer service and impeccable attention to detail. A spacious, beautiful room with stunning views, a gorgeous pool, and a rooftop that truly impresses. Highly recommend the location couldn’t be better.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in Feb 2025