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Sofitel Mexico City Reforma

5.0 star property
VIP Access

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Photo gallery for Sofitel Mexico City Reforma

Property amenity
Club Suite, 1 King Bed, Club lounge access (Imperial. Angel Independence View) | View from room
Premium bedding, minibar, in-room safe, desk
Indoor pool, open 7:30 AM to 10:00 PM, pool loungers
Premium bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
297 Avenue Paseo de la Reforma, Mexico City, CDMX, 6500
  • Angel of Independence Monument
    ‪4 min walk‬
  • Palacio de Bellas Artes
    ‪5 min drive‬
  • Zócalo
    ‪7 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite, 1 King Bed (Prestige)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Prestige)

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Club lounge access (Skyline view)

Premium bedding, minibar, in-room safe, desk

Superior Room, Club lounge access (Skyline view)

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Club lounge access (Opera. Angel of Independence View)

Club Suite, 1 King Bed, Club lounge access (Opera. Angel of Independence View)

Club Suite, 1 King Bed, Club lounge access (Opera. Angel of Independence View)

  • 147 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for JUNIOR SUITE EXECUTIVE FLOOR, Club Millésime access, 1 king bed, Reforma view

Premium bedding, minibar, in-room safe, desk

JUNIOR SUITE EXECUTIVE FLOOR, Club Millésime access, 1 king bed, Reforma view

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for LUXURY ROOM EXECUTIVE FLOOR, Club Millésime access, 1 king bed, skyline view

Premium bedding, minibar, in-room safe, desk

LUXURY ROOM EXECUTIVE FLOOR, Club Millésime access, 1 king bed, skyline view

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Club lounge access (Prestige, Angel of Independence View)

View from room

Club Room, 1 King Bed, Club lounge access (Prestige, Angel of Independence View)

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for JUNIOR SUITE EXECUTIVE FLOOR, Club Millésime access, 1 king bed, Angel of Independence view

JUNIOR SUITE EXECUTIVE FLOOR, Club Millésime access, 1 king bed, Angel of Independence view

JUNIOR SUITE EXECUTIVE FLOOR, Club Millésime access, 1 king bed, Angel of Independence view

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Skyline View)

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed (Skyline View)

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Club lounge access (Imperial. Angel Independence View)

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, Club lounge access (Imperial. Angel Independence View)

  • 315 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Angel of Independence View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Angel of Independence View)

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for SUPERIOR ROOM, 2 double beds, Angel of Independence view

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 2 double beds, Angel of Independence view

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for SUPERIOR ROOM, 2 double beds, Angel of Independence skyline view

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 2 double beds, Angel of Independence skyline view

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for SUPERIOR ROOM, 1 king bed, Angel of Independence skyline view

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 1 king bed, Angel of Independence skyline view

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for SUPERIOR ROOM EXECUTIVE FLOOR, Club Millésime access, 1 king bed, skyline view

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM EXECUTIVE FLOOR, Club Millésime access, 1 king bed, skyline view

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Club lounge access, Executive Level (Angel Independence View)

Junior Suite, 2 Double Beds, Club lounge access, Executive Level (Angel Independence View)

Junior Suite, 2 Double Beds, Club lounge access, Executive Level (Angel Independence View)

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Sofitel Mexico City Reforma

Luxury hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness center, and a snack bar/deli. Change of towels is available on request.
Sofitel Mexico City Reforma offers 275 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, hair dryers, and children's robes.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sofitel Spa with L´Occitane has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Sofitel Mexico City Reforma. During your stay, you're just a quick walk from Paseo de la Reforma. Features include free WiFi in public areas, plus 2 restaurants and 3 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine at BALTA, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, deep-tissue massages, or facials at Sofitel Spa with L´Occitane
  • Amenities include a front-desk safe, 3 meeting rooms, and a conference center
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the location and the overall condition of the property
  • Just a 4-minute walk from Angel of Independence Monument and a 3-minute drive from Chapultepec Castle
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Sofitel Mexico City Reforma offers its guests a full-service spa, an indoor pool, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 3229 square feet (300 square meters) and includes a conference center. The luxury Sofitel Mexico City Reforma also features spa services, concierge services, and 24-hour room service. For a fee, parking is available.

This 5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:30 AM.
BALTA - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Bajel - This bistro specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Cityzen - This rooftop bar specializes in international cuisine and serves light fare only. Open daily.
Lobby Bar - This bar specializes in international cuisine and serves light fare only. Open select days.
Free House - Onsite cocktail bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 12 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 37 for adults and USD 18.50 for children
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Bajel
  • BALTA
  • Cityzen
  • Free House
  • Lobby Bar

Things to do

  • Bicycle rentals
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Children's games
  • Free cot
  • Indoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Conference centre (3,229 square foot of space)

Outdoors

  • Pool loungers
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 37 for adults and USD 18.5 for children
  • Valet parking fee: USD 12 per night (in/out privileges)
  • Pet deposit: USD 120 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Mexico City Reforma Opening September 2019 Hotel
Sofitel Opening September 2019 Hotel
Sofitel Mexico City Reforma Opening September 2019
Sofitel Opening September 2019
Hotel Sofitel Mexico City Reforma (Opening September 2019)
Sofitel Mexico City Reforma (Opening September 2019) Mexico City
Sofitel Opening September 2019
Sofitel Mexico City Reforma Hotel
Sofitel Mexico City Reforma Mexico City
Sofitel Mexico City Reforma Hotel Mexico City
Sofitel Mexico City Reforma (Opening October 2019)
Sofitel Mexico City Reforma (Opening November 2019)

Sofitel Mexico City Reforma Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 718 out of 824 reviews
Rating 8 - Good. 56 out of 824 reviews
Rating 6 - Okay. 24 out of 824 reviews
Rating 4 - Poor. 12 out of 824 reviews
Rating 2 - Terrible. 14 out of 824 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel to everyone
Stayed 6 nights in Jan 2025

10/10 Excellent

haleh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good size rooms and shower, great rooftop bar. Excellent breakfast but average dinner. This hotel is quite a distance away from the shopping area and Roma. North.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 4 nights in Jan 2025

10/10 Excellent

Noelle Erika von

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Pool on 38th floor amazing while watching the sunset. Will stay here again for sure.
Stayed 3 nights in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff were always available and happy to help. Great bars/restaurants on site
Stayed 5 nights in Jan 2025

10/10 Excellent

Hai

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel. Great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Osmand, Pembroke Pines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to restaurants
Stayed 2 nights in Jan 2025

10/10 Excellent

Felix Altamirano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En el único lugar k tuvimos mala experiencia fue en el bar k está en el piso mas alto ! Fuimos a celebrar los 21 años de mi hija y el Cervicio estuvo pésimo
Stayed 4 nights in Jan 2025

10/10 Excellent

SERGIO

Travelled with family
Liked: Amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Laleh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast amazing.
Stayed 4 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Rael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must for Mexico City

Excellent value for money in perfect location. Helpful staff especially the cleaning staff who always made sure our water supply was stocked and we had enough clean towels etc. Natalya at the front desk was particularly helpful. Would definitely recommend
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Stayed 5 nights in Dec 2024

10/10 Excellent

kamal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The saltwater pool is awesome with great views. Gym is open 24/7.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anoop K, Philadelphia

Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with the best location
Stayed 3 nights in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind people great service and fun night
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and kind
Stayed 1 night in Dec 2024

10/10 Excellent

eckhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Yury

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Alma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel. The staff was very attentive and tried to assist with your every need. I would stay there again.
Stayed 5 nights in Dec 2024

4/10 Poor

Alberto

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The bathroom light of the room could not be turned off. The staff tried to fix it from midnight to 1:00 o’clock we could not sleep. The concierge Diego said that he would send an email offering an upgrade on our next stay, but he said we had to take his word for it….
Stayed 1 night in Dec 2024

10/10 Excellent

Berthy, Naples

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here! Friendly staff remembered us. Breakfast was wonderful as always and all the staff very pleasant and helpful! Great stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Cesar, Aguadilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, gran localización y una gastronomía de primer orden. Altamente recomendable.
Stayed 5 nights in Nov 2024