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Suites Alcazar

3.5 star property

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Photo gallery for Suites Alcazar

Terrace/patio
Standard Suite
Reception
40-inch flat-screen TV with cable channels, TV
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Ramon Alcazar 26, Colonia Tabacalera, Mexico City, CDMX, 06030
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Monument to the Revolution
    ‪3 min walk‬
  • Place, Alameda Central
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Suite

Standard Suite

Standard Suite

8.6 out of 10
Excellent
(14 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Suites Alcazar

Concierge services, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front-desk safe.
Suites Alcazar offers 28 accommodations with safes and complimentary toiletries. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Suites Alcazar. During your stay, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas, plus a roundtrip airport shuttle (surcharge) and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 5-minute walk from Monument to the Revolution and 9 minutes by foot from Paseo de la Reforma
  • Airport shuttle service available for a fee
Suites Alcazar offers its guests a terrace, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Mexico City hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private or shared bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 1000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 800 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Suites Alcazar offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hostal Alcazar Hostel Mexico City
Hostal Alcazar Mexico City
Hostal Alcazar
Suites Alcazar Hotel
Suites Alcazar Mexico City
Suites Alcazar Hotel Mexico City

Suites Alcazar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 154 out of 262 reviews
Rating 8 - Good. 64 out of 262 reviews
Rating 6 - Okay. 29 out of 262 reviews
Rating 4 - Poor. 9 out of 262 reviews
Rating 2 - Terrible. 6 out of 262 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The name says ‘Suites’ my room was barely big enough for a bed with no windows. It was like sleeping in a closet. I requested a larger room - offered to pay the difference - but was told none were available. This was not true I found out later.
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place close to everything in Mexico City great restaurants close to shopping as well great staff very friendly and respectful. The room was clean and comfortable. But the only thing I didn’t like was there was not a lot of channels to watch other than that it was great
Stayed 5 nights in Oct 2025

6/10 Okay

Norma

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No AC
Stayed 4 nights in Oct 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I visit Mexico City. Everyone is so friendly the hotel is clean and the staff is great. The area is safe and it’s close by to everything. I will always return here!
Stayed 7 nights in Aug 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre que viajo a la Ciudad de México me quedo aquí. Gracias por todo.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
I am definitely staying here again. The rooms are small and cozy, the front desk is always kind. I also felt very safe because the door is always locked and we have to ring the bell to get in but they answer it 24 hours a day. The cleaning staff is so nice and they keep the whole place super clean. Thank you!
Stayed 5 nights in Jun 2025

6/10 Okay

Wallace

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was very hot and had only a small fan for ventilation. The only window opened onto the public interior hallway. The bed was comfortable and the staff very friendly. Being an entirely interior room, it was very quiet. We didn’t see any other guests the two nights we were there, so it was incredible that they wouldn’t give us a better room.
Stayed 2 nights in May 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great! Centrally located! Will be staying there again in the future!
Stayed 5 nights in Apr 2025

10/10 Excellent

Jonathan Suriel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo genial, definitivamente regresaré.
Stayed 3 nights in Apr 2025

8/10 Good

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It ok
Stayed 2 nights in Oct 2024

10/10 Excellent

mario

Travelled with group
Liked: Cleanliness, staff & service, amenities
Would stay again, but shower curtain shoud be a little longer, it did not run all the way to he floor and you can't help to make a mess when showering. Huge bummer for me who hate a wet bathroom floor. Taking that aside, nice hotel, courteous staff.
Stayed 2 nights in Nov 2024

4/10 Poor

Freddy

Disliked: Property conditions & facilities
This place has potential to be great. However they need to pay attention to small details. My room had a throw pillow that was tattered. I could not understand why they would place such a thing in anyone's room. Since my neighbors were always arguing in the middle of the night I asked to be placed in another room. The throw pillow in that room was also worn out. On the plus side the staff were very nice.
Stayed 4 nights in Oct 2024

10/10 Excellent

Julio C

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, facil para tomar el bus i el metro para ir al aeropuerto y al AIFA que pueden salir desde el angel de la Indepemdencia. Un sitio muy central.
Stayed 3 nights in Sep 2024

8/10 Good

Nuria

Liked: Cleanliness, staff & service
The internet was not working well.
Stayed 3 nights in Sep 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Voy seguido por que está limpio y cómodo
Stayed 1 night in Apr 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran lugar para quedarse el fin en la ciudad
Stayed 1 night in May 2024

4/10 Poor

Anthony

Stayed 2 nights in May 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent, l Will stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Eva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable room. Access with elevator to the 2nd and 3rd floors with outdoor patio. Informative staff with tips and guides for nearby eatery and public transportation.
Stayed 6 nights in Feb 2024

10/10 Excellent

Medina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto!!!

Excellent choice for our 1st time to Mexico City!! Comfort, location, attentive & helpful staff. Stay was extended twice here! Good home base location. Not a single issue. Highly recommend!!!!
Stayed 7 nights in Oct 2023

8/10 Good

Gerardo

Liked: Amenities
It’s good for the money
Stayed 7 nights in Sep 2023

10/10 Excellent

Jonathan

Stayed 1 night in Apr 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and efficient. Hotel clean, comfortable and secure.
Stayed 2 nights in Mar 2023

8/10 Good

Edward

Stayed 1 night in Aug 2022