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Suites Rio Elba

3.5 star property

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Photo gallery for Suites Rio Elba

Luxury Suite, 2 Bedrooms
Luxury Suite, 2 Bedrooms | Living area
Front of property – evening/night
Meeting facility
Luxury Suite, 2 Bedrooms

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Rio Elba No 31, Col Cuauhtemoc, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪7 min walk‬
  • Place, Angel of Independence Monument
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬

Room options

View all photos for Family Suite

Family Suite

Family Suite

  • 109 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Suite Deluxe

Suite Deluxe

Suite Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 59 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

Standard Suite

Standard Suite

7.6 out of 10
Good
(9 reviews)
  • 30 sq m
  • 3 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 5 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Suite

Senior Suite

Senior Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Futon

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms | Living area

Luxury Suite, 2 Bedrooms

  • City view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

Suites Rio Elba

A fitness center, a business center, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Suites Rio Elba offers 31 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Suites Rio Elba. During your stay, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas, plus a gym and a business center.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 2-minute walk from Paseo de la Reforma and 12 minutes by foot from Angel of Independence Monument
  • Airport shuttle service available for a fee
Public spaces have free WiFi. A business center and meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. A fitness center, a terrace, and tour/ticket assistance are also featured at Suites Rio Elba.

This 3.5-star Mexico City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking
  • Onsite parking includes off-street options

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1392 per vehicle (roundtrip, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Suites Rio Elba offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Suites Rio Elba Aparthotel Mexico City
Suites Rio Elba Aparthotel
Suites Rio Elba Mexico City
Suites Rio Elba Hotel
Suites Rio Elba Mexico City
Suites Rio Elba Hotel Mexico City

Suites Rio Elba Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 249 out of 534 reviews
Rating 8 - Good. 148 out of 534 reviews
Rating 6 - Okay. 77 out of 534 reviews
Rating 4 - Poor. 32 out of 534 reviews
Rating 2 - Terrible. 28 out of 534 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

mehul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff and clean property. The location is very central especially if you are visiting for day of the dead festival- the parade is right next to this property.
Stayed 2 nights in Oct 2025

6/10 Okay

Javier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was in good condition. They do have parking but they charge $100 MX Pesos for your stay. That is something they should openly say to avoid awkward surprises once you arrive.
Stayed 2 nights in Nov 2025

10/10 Excellent

Héctor

Stayed 1 night in Oct 2025

8/10 Good

Jesús Ismael

Liked: Cleanliness, staff & service
Muy bien ubicada, calidad precio y el portero es muy amable
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Stayed 2 nights in Sep 2025

10/10 Excellent

HUEMAC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Sep 2025

8/10 Good

Jorge Eduardo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Muy buena estadia, Excelente relacion calidad precio. Algo ruidoso en el exterior, pero es normal por la ubicación, que por cierto esta muy bien ubicado. Quiza, los colchones no estan muy buenos que digamos, pero pasa.
Stayed 2 nights in Aug 2025

6/10 Okay

Patricia Maria

Liked: Cleanliness, property conditions & facilities
Obtienes lo que pagas y nada más. Mi check in fue después de las 5 y quien me atendió dejó MUCHO que desear. El cuarto estaba bien, a secas. Me costó trabajo encontrar y acceder a enchufes para poder cargar mis dispositivos lo cual es casi ridículo en esta era. El área es de mis favoritas en CDMX así que por ese lado todo bien. La “fac
Stayed 1 night in Jun 2025

10/10 Excellent

Lucia Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rio Elba

Muy bien ubicado, muy amables en el trato
Stayed 2 nights in Jul 2025

6/10 Okay

Lizbeth

Liked: Cleanliness, property conditions & facilities
They didn’t provided WiFi and then I tried to leave things in the luggage storage but it seems not secure for valuable things (laptop) because they don’t provide formal ticket or a way ro declare that I was leaving the laptop.
Stayed 1 night in May 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio de parte del personal, todos muy amables y un lugar muy bonito!
Stayed 2 nights in Oct 2024

4/10 Poor

Cindy

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pésimo el check in, me decían que no encontraban la reservación, que no podían entregarme la habitación porque se sobrevendieron. Fatal
Stayed 1 night in Oct 2024

10/10 Excellent

bertha

Travelled with family
Liked: Staff & service, property conditions & facilities
Very good location. Walking distance to a lot of historical locations.
Stayed 9 nights in Sep 2024

10/10 Excellent

Fatih

Same place! :)
Stayed 2 nights in Aug 2024

10/10 Excellent

Fatih

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great value for its price!
Stayed 1 night in Aug 2024

2/10 Terrible

ALAN JOSE

Stayed 1 night in Aug 2024

10/10 Excellent

Luz Divina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

ALAN JOSE

Stayed 1 night in Apr 2024

2/10 Terrible

Nancy

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
My stay at Suites Rio Elba was less than ideal. The persistent door-knocking was an unwelcome interruption, and the receptionist's constant financial concerns created an uncomfortable atmosphere. The two-week stay was marred by NO AC, non-functional INTERNET and room phone, making communication impossible. The only saving grace was the dedicated cleaning and security staff and the location. A reconsideration of management practices might improve the overall guest experience at this establishment. (The woman in reception) Avoid this place; it's a nightmare!!! And complaining will cause the receptionist lady saying: We don’t want you here, literally telling me to go?? There’s no one else who to talk to other than her unfortunately
Stayed 1 night in Mar 2024

10/10 Excellent

Paget

Stayed 2 nights in Feb 2024

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Ayano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sandra, Oakland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this facility is very convenient to the park and museums. The walk is fairly level and easy to stroll to nearby coffee shops and restaurants. The rooms are very quiet. Never heard anyone else in the building even though they were there, judging by the garbage left out on pick up day. Daily maid service and fresh towels, fully furnished kitchen plus twice the square footage of the average hotel room included. Maintenance a little wanting but easy trade off for all the pluses. Would stay again.
Stayed 3 nights in Jan 2024

8/10 Good

Ludrian

Stayed 4 nights in Nov 2023

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The location of the hotel is very appropriate, the customer service is good, the room is very well equipped. I recommend a stay at this place.
Stayed 1 night in Nov 2023