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The Alest Hotel

4.0 star property

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Photo gallery for The Alest Hotel

Reception
Handrails in stairways
1 bedroom, premium bedding, free minibar, in-room safe
Meeting facility
Public bath

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
45 Eugenio Sue Polanco IV Sección, Mexico City, CDMX, 11550
  • Avenida Presidente Masaryk
    ‪1 min walk‬
  • Auditorio Nacional
    ‪9 min walk‬
  • Parque Zoologico de Chapultepec
    ‪10 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Junior Suite

Designer toiletries, hair dryer, bathrobes, slippers

Deluxe Junior Suite

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room, 1 King Bed

Grand Deluxe Room, 1 King Bed

Grand Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Deluxe Suite

Grand Deluxe Suite

Grand Deluxe Suite

  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(11 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Alest Hotel

Hotel with free breakfast, a short walk to Paseo de la Reforma
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, coffee/tea in a common area, spa services, and 24-hour room service are onsite. Change of towels is available on request.
The Alest Hotel offers 20 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 23-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at The Alest Hotel. During your stay, you're just a quick walk from Paseo de la Reforma. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking
  • Enjoy international cuisine while dining at 45 Bar & Restaurante
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 10-minute walk of Paseo de la Reforma and Auditorio Nacional
  • Dogs welcome for free (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly The Alest Hotel. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

Guests are served free continental breakfast daily from 8:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
45 Bar & Restaurante - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • 45 Bar & Restaurante

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift (191 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 23-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

The Alest
The Alest Hotel Hotel
The Alest Hotel Mexico City
The Alest Hotel Hotel Mexico City

The Alest Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 261 out of 286 reviews
Rating 8 - Good. 16 out of 286 reviews
Rating 6 - Okay. 8 out of 286 reviews
Rating 4 - Poor. 0 out of 286 reviews
Rating 2 - Terrible. 1 out of 286 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nan

Stayed 4 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and great design. Maribel and all staff wonderful
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Excellent service!
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Klodiana

Stayed 1 night in May 2025

8/10 Good

CRISTINA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefer not to answer
Stayed 3 nights in Apr 2025

10/10 Excellent

Susanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and elegant property. Close to shops, walkable and convenient.
Stayed 6 nights in Apr 2025

10/10 Excellent

BRENDA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and good area
Stayed 1 night in Mar 2025

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Albert

Stayed 1 night in Apr 2025

10/10 Excellent

Ying, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The Alest is a beautiful hotel located in the best location of CDMX. The staff are really professional and friendly! The hotel is very clean with great amenities.
Stayed 4 nights in Apr 2025

10/10 Excellent

Enis U

Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle, San Jose del Cabo

Liked: Cleanliness, staff & service, property conditions & facilities
The Alest never disappoints. This has become our go-to hotel for stays in the Polanco area. Service is top-notch and super friendly. The hotel is gorgeous and the rooms spacious. Until next time!
Stayed 3 nights in Apr 2025

10/10 Excellent

Margarita, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.
Stayed 8 nights in Mar 2025

10/10 Excellent

Joseph

Business traveller
Liked: Amenities
Awesome hotel in a fantastic location
Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Juan Pablo, hialeah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great location in Polanco area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose, Tucson

Stayed 3 nights in Feb 2025

10/10 Excellent

jimena, san diego

Stayed 1 night in Mar 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I stayed here for our annual girls trip and The Alest Hotel was the right choice. They were so thoughtful (extra water bottles and toiletries) and kind. Truly a great experience. Quiet, great area to walk around and lots of dining options close. Great breakfast included with our stay. Would highly recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

Edita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property . Fantastic service
Stayed 4 nights in Feb 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Feb 2025