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The Ritz-Carlton, Mexico City

5.0 star property

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Photo gallery for The Ritz-Carlton, Mexico City

Bar (on property)
Indoor pool
Club Suite, 1 King Bed
Breakfast, lunch and dinner served
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida Paseo de la Reforma 509,, Cuauhtemoc, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪5 min walk‬
  • Place, Angel of Independence Monument
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Park View (Terrace)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Park View (Terrace)

  • Park view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View (Terrace)

Junior Suite, 1 King Bed, Park View (Terrace)

Junior Suite, 1 King Bed, Park View (Terrace)

  • Park view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (City View)

Deluxe Room, 1 King Bed, City View (City View)

Deluxe Room, 1 King Bed, City View (City View)

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View (City View)

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, City View (City View)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Park View (Terrace)

Deluxe Room, 2 Queen Beds, Park View (Terrace)

Deluxe Room, 2 Queen Beds, Park View (Terrace)

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View (City View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View (City View)

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View (Corner)

Deluxe Room, 1 King Bed, City View (Corner)

Deluxe Room, 1 King Bed, City View (Corner)

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View (Park View)

Deluxe Room, 1 King Bed, Park View (Park View)

Deluxe Room, 1 King Bed, Park View (Park View)

  • Park view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Park View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds (Park View)

  • Park view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Park View (Corner, Terrace)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Queen Beds, Park View (Corner, Terrace)

  • Park view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View (Corner)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View (Corner)

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Park View (Corner)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Park View (Corner)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Park View

Luxury Suite, 1 King Bed, Park View | Living room

Luxury Suite, 1 King Bed, Park View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed, Park View

Royal Suite, 1 King Bed, Park View | Living room

Royal Suite, 1 King Bed, Park View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Living room

Club Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Sofitel Mexico City Reforma
Reforma
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.8 out of 5, Exceptional, 971 reviews
The price is €457
includes taxes & fees
1 May - 2 May
Sofitel Mexico City Reforma

About this property

The Ritz-Carlton, Mexico City

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include a fitness center, a bar/lounge, and valet parking. Housekeeping is available on request.
The Ritz-Carlton, Mexico City offers 153 air-conditioned accommodations with minibars and safes. Accommodations are furnished with sofa beds and day beds. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Ritz-Carlton, Mexico City. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, a full-service spa, and an indoor pool are available. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Paseo de la Reforma and 12 minutes by foot from Angel of Independence Monument
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
The Ritz-Carlton, Mexico City offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the luxury The Ritz-Carlton, Mexico City. Parking is available for a fee.

This 5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:30 AM and on weekends from 7:00 AM to 12:30 PM.
Samos Sabores Míos - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Carlotta Reforma - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 200 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 7:00 AM to 12:30 PM on weekends; MXN 600 for adults and MXN 600 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Carlotta Reforma
  • Samos Sabores Míos

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Art supplies
  • Baby toys
  • Children's games
  • Children's toys
  • Free rollaway/extra bed
  • High chair
  • In-room cot
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 58 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 3502 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls and litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 600.00 for adults and MXN 600.00 for children
  • Valet parking fee: MXN 200 per night
  • Pet fee: MXN 3502 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Ritz Carlton, Mexico City
The Ritz-Carlton, Mexico City Hotel
The Ritz-Carlton, Mexico City Mexico City
The Ritz-Carlton, Mexico City Hotel Mexico City

The Ritz-Carlton, Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 203 out of 244 reviews
Rating 8 - Good. 17 out of 244 reviews
Rating 6 - Okay. 13 out of 244 reviews
Rating 4 - Poor. 2 out of 244 reviews
Rating 2 - Terrible. 9 out of 244 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Simon

Stayed 2 nights in Jan 2026

10/10 Excellent

Alfonso

Stayed 3 nights in Dec 2025

10/10 Excellent

Jesus

Stayed 4 nights in Dec 2025

10/10 Excellent

Atalo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and the view it is fenomenal
Stayed 1 night in Dec 2025

4/10 Poor

Luis

Business traveller
Liked: Cleanliness
Disliked: Amenities
This Ritz Hotel have not the level for one ritz around the world. Very poor the rooms ( closets… Spaces … etc ).
Very poor closet impractical totality
The poor decoration and furnishings…
Nice view that’s all
Stayed 2 nights in Dec 2025

10/10 Excellent

CARLOS, New York

Stayed 5 nights in Nov 2025

10/10 Excellent

rodrigo

Liked: Cleanliness, staff & service, amenities
excelent
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Amenities
Wonderful stay!
Stayed 4 nights in Oct 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
The Best Ritz Carlton I have ever stayed in!
Stayed 1 night in Sep 2025

10/10 Excellent

Paola

Stayed 3 nights in Sep 2025

10/10 Excellent

Greggory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gh
Stayed 4 nights in Aug 2025

10/10 Excellent

Trevor

Stayed 3 nights in Sep 2025

10/10 Excellent

Tareq

Stayed 3 nights in Sep 2025

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is amazing. Great location, stunning views, club lounge is amazing. Friendly, very attentive staff, wonderful housekeeping. Spa, pool and gym are large. Hotel is just the best choice to stay in Mexico City.
Stayed 4 nights in Sep 2025

10/10 Excellent

Oxana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply excellent and what’s expected. One of the best hotels in Mexico City with the best unobstructed view. From the moment I arrived, this property exceeded every expectation. The panoramic views of the city are absolutely breathtaking and truly unmatched - you feel like you’re on top of the world. The sauna and the steamroom were a perfect retreat after exploring the bustling city, offering a serene space to unwind and recharge. The coffee service was exceptional - rich, perfectly brewed, and served with the attention to detail you’d expect from The Ritz. The tequila tasting was an absolute highlight of my stay. The selection was curated beautifully, and the experience was both educational and thoroughly enjoyable. It’s clear they take pride in showcasing Mexico’s finest spirits. Every amenity was thoughtfully designed and impeccably maintained. The staff’s attention to detail was remarkable, and their genuine hospitality made the entire experience feel effortless and luxurious. I got a private room for my work meeting and it was perfectly private. This is hospitality at its finest - sophisticated yet warm, grand yet personal. If you’re looking for an unforgettable stay in Mexico City with world-class service, stunning views, and exceptional amenities, look no further. This hotel sets the gold standard for luxury hospitality in the city. I can’t wait to return.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This how the Ritz should be everywhere. Excellent service and iconic spaces. Head and shoulders above other hotels.
Stayed 5 nights in Aug 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacinda, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Pedro Wilfedo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience to be at Ritz-Carlton-Mexico, Good restaurant with a nice view of the city, great bar with good service. Excellent bed. We were impressed with the services all around. Definitely, we will go back. Thank you to the personal at the hotel.
Stayed 5 nights in Jul 2025

8/10 Good

Omar

Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are excellent. Excellent location with plenty of options within walking distance.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably one of our favorite hotels ever. Just incredible.
Stayed 4 nights in Jul 2025

10/10 Excellent

Deividas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Darrah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Immaculate service. Clean and safe! We loved our stay in a large hotel room with a view of the park. Spa, pool, sauna, gym and food amenities were wonderful! Staff friendly! Highly recommend!!!
Stayed 5 nights in Jul 2025