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Aparthotel

ULIV Family Apartments Polanco

4.0 star property

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Exterior
Premium Apartment
Business centre
Fitness facility
Exclusive Apartment | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
539 Av. Ejército Nacional, Mexico City, CDMX, 11520
  • Place, Avenida Presidente Masaryk
    ‪7 min walk‬
  • Place, Spanish Consulate General
    ‪9 min walk‬
  • Place, Antara Polanco
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪30 min drive‬

Room options

View all photos for Exclusive Apartment

Exclusive Apartment | Living area

Exclusive Apartment

  • 140 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Premium Apartment

Premium Apartment

Premium Apartment

  • 140 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

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About this property

ULIV Family Apartments Polanco

This aparthotel features a fitness center, a rooftop terrace, and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, concierge services, and a garden are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Weekly housekeeping is available.
ULIV Family Apartments Polanco offers 12 accommodations with washers/dryers and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. 50-inch Smart televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and portable fans. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
During your stay at ULIV Family Apartments Polanco, you're just a quick walk from Avenida Presidente Masaryk. Free WiFi in public areas, free self parking, and a gym are available. Built in 2020, this upscale aparthotel has 12 apartments on 6 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a dining area
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Amenities include a business center, meeting rooms, and an elevator
  • Onsite recreation includes a gym
  • 7 minutes by foot from Avenida Presidente Masaryk and a 3-minute drive from Angel of Independence Monument
  • Cats welcome for a fee
Public spaces have free WiFi. A business center and meeting rooms are available. A fitness center, a rooftop terrace, and spa services are also featured at the business-friendly ULIV Family Apartments Polanco. Self parking is free.

Smoking is allowed in designated areas at this 4-star Mexico City aparthotel.

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels

Dining

  • Dining table

Bedrooms

  • 3 bedrooms
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 50-inch Smart TV with digital channels

Outdoor areas

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Laundry detergent
  • Washer/dryer

Work spaces

  • Business centre
  • Desk chair
  • Laptop workspace
  • Meeting rooms

Comfort

  • Portable fan

Pets

  • Pet friendly
  • Welcoming cats only
  • 2 pets total
  • Fee: USD 45 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Weekly housekeeping

Location highlights

  • In an entertainment district

Things to do

  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 units
  • 6 floors
  • Banquet hall
  • Built in 2020
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: USD 45 per pet, per stay
  • Only cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 45 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

ULIV Family Apartment Polanco
ULIV Family Apartments Polanco Aparthotel
ULIV Family Apartments Polanco Mexico City
ULIV Family Apartments Polanco Aparthotel Mexico City

ULIV Family Apartments Polanco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 42 reviews
Rating 8 - Good. 12 out of 42 reviews
Rating 6 - Okay. 2 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

9.0/10

Cleanliness

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

ruby a

Stayed 4 nights in Nov 2025

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything, clean, had all amenities needed and very friendly staff. Our only concern was the loudness every morning from the school loud speaker & students heard outside our bedroom windows. The host left ear plugs for guests however, guests should know ahead of time of the level of noise during the school week if they are in an apartment on that side of the building. The bedroom curtains should fully cover the windows to keep the lights from shining in at night & the sun in the morning.
Stayed 4 nights in Nov 2025

8/10 Good

Omar

Stayed 6 nights in Oct 2025

10/10 Excellent

Octavio

Stayed 3 nights in Nov 2025

8/10 Good

Laiby

Travelled with family
Liked: Cleanliness, room comfort
Todo estuvo bien, un apartamento básico, bien amplio, tres alcobas cómodas y bien ubicado para conocer Ciudad de México, lo unico es que el calentador no funciona bien, calentaba a las hora de estar saliendo agua, pueden verificar eso
Stayed 4 nights in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Excellent location and very secure to walk around.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alejandro, Las Cruces

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Traffic was a little noisy and they don’t provide enough paper towels or coffee pods but otherwise very enjoyable experience.
Stayed 6 nights in Sep 2025

8/10 Good

ALBERTO CARDENAS

Stayed 3 nights in Jul 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

lorena

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

CLAUDIA

Liked: Cleanliness, property conditions & facilities
Muy bonito el departamento y limpio ! Muy buena zona para hospedarse ! Solo podrían mejorar en dejar más papel de baño, eran 3 baños y somos 6 personas y solo había 3 rollos de papel y en la cocina faltan algunas cosas pero en general si me volvería a quedar y lo recomendaría
Stayed 4 nights in May 2025

10/10 Excellent

Neilgreco Ding

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Enrique Ibsen property is amazing and will highly recommend!
Stayed 5 nights in May 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Staff is very Professional and Kind especially Monica and the Young Lady Manager on duty . The only suggestion would be the lack of Air Conditioning that was totally out of control for the sweetest staff we have encountered in Mexico City . Thank you and we will see you again ! ☺️
Stayed 7 nights in Apr 2025

10/10 Excellent

Iralda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Very spacious and well maintained. Same as the pictures and good communication.
Stayed 6 nights in Apr 2025

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everyone was super nice and attentive when we arrived. RBNB was super clean and felt just like home !
Stayed 2 nights in Apr 2025

10/10 Excellent

Guadalupe

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Josue

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and helpful, rooms where nice and clean.
Stayed 6 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 6 nights in Feb 2025

10/10 Excellent

Alphonsine

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

NALLELY SUAREZ

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was amazing. Restaurants, coffee shops, mall, pharmacy amd the banks. The staff was super nice. I will come back here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ideal para familias
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Cesar

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

PEDRO

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025