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Aparthotel

UTOPIC Platón by ULIV

5.0 star property
VIP Access

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Photo gallery for UTOPIC Platón by ULIV

Indoor spa tub
Romantic Apartment | Living area
Premier Apartment
Front of property
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Spa
  • Gym

Explore the area

View in a map
209 Platón Polanco II Sección, Mexico City, CDMX, 11530
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Antara Polanco
    ‪5 min walk‬
  • Place, Plaza Polanco
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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Luxury Apartment

Luxury Apartment

  • 4 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment

Exclusive Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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Executive Apartment | Living area

Executive Apartment

  • 4 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Apartment

Family Apartment

Family Apartment

  • 9 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Sofa Beds

View all photos for Premier Apartment

Premier Apartment | Living area

Premier Apartment

  • 5 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Romantic Apartment

Romantic Apartment

Romantic Apartment

  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

UTOPIC Platón by ULIV

Luxury aparthotel with a rooftop terrace, 4-minute walk to Avenida Presidente Masaryk
Along with a fitness center, this aparthotel has a rooftop terrace and a hot tub. WiFi in public areas is free. Additionally, spa services and concierge services are onsite. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches like bathrobes and slippers.
UTOPIC Platón by ULIV offers 30 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Smart televisions come with digital channels and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the aparthotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages. There are hot springs open between noon and 10:00 PM.
During your stay at UTOPIC Platón by ULIV, you're just a quick walk from Avenida Presidente Masaryk. Free WiFi in public areas, a gym, and a rooftop terrace are available. This luxury aparthotel has 30 apartments on 7 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a dining area, and a sitting area
  • Free WiFi (speed: 50+ Mbps)
  • Amenities include an elevator, a rooftop deck, and coworking space
  • Onsite recreation includes hot springs and a gym
  • Just a 4-minute walk from Avenida Presidente Masaryk and 8 minutes by foot from Antara Polanco
UTOPIC Platón by ULIV offers its guests hot springs, a hot tub, and a fitness center. Public spaces have free WiFi and wired Internet. A rooftop terrace, spa services, and concierge services are also featured at the luxury UTOPIC Platón by ULIV.

Smoking is allowed in designated areas at this 5-star Mexico City aparthotel.

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Hot spring
  • Hot springs open from noon - 10:00 PM
  • Hot springs water temperature - 38 ºC
  • Hot tub
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Outdoor areas

  • Outdoor furniture
  • Rooftop terrace

Work spaces

  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift (119 centimetre wide door)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe

Location highlights

  • In an entertainment district

Things to do

  • Billiards/pool table
  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 30 units
  • 7 floors
  • Art Deco architecture
  • Cleaning products are eco-friendly
  • Connecting units available
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 29 to October 2:
  • Hot tub

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from noon to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Utopic Platon By Uliv
UTOPIC Alurea by ULIV
UTOPIC Eclipse by ULIV
UTOPIC Platón by ULIV Aparthotel
UTOPIC Platón by ULIV Mexico City
UTOPIC Platón by ULIV Aparthotel Mexico City

UTOPIC Platón by ULIV Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 120 out of 152 reviews
Rating 8 - Good. 20 out of 152 reviews
Rating 6 - Okay. 6 out of 152 reviews
Rating 4 - Poor. 4 out of 152 reviews
Rating 2 - Terrible. 2 out of 152 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kashif

Travelled with group
Liked: Cleanliness, room comfort
Very clean hotel and room
Stayed 3 nights in Oct 2025

4/10 Poor

Eduardo

Business traveller, Travelled with partner
Disliked: Amenities
Room was in the basment, poor light, no cozy. The bed mattress and pillows of poor quality and very hard. Seems place has about 4 people of staff doing nothing other than chating in reception area. No parking. Wont saty there again
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, room comfort
perfect location, very clean appartment!
Stayed 8 nights in Oct 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff! Very sweet and accommodating
Stayed 6 nights in Oct 2025

4/10 Poor

Fernando

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
While the communication with the property manager was good and provided good customer service, our experience was not what you’d expect at this price point. We had two different incidents with the water supply, 1st morning, there wasn’t hot water. My family and I had to just shower with cold water. We had to call maintenance and they realized that the water heater unit was turned off. Second day, there wasn’t water pressure. We were again in a hurry to leave and had to call maintenance once again to look into it. Moreover, the unit is split into two rooms and the diving wall is extremely thin. We were able to listen to entire conversations from the guests next door, which was even embarrassing at times that my children had to listen to them. Absolutely zero privacy from that standpoint and we could not rest given the situation. Needless to say, I would not recommend this property.
Low water pressure from the sink.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente opcion en Polanco, justo frente a palacio de hierro. Muy comodo y en una zona muy tranquila y segura, 100% recomendado.
Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff is very nice and accommodating.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jaime, san pedro garza garcia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Cesar A

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Safe was broken, nobody to help. Check in was late because they were still cleaning. No parking for taxis in a very busy street.
Stayed 3 nights in Oct 2025

8/10 Good

Jasmine

Stayed 7 nights in Oct 2025

10/10 Excellent

Alejandro

Stayed 9 nights in Sep 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, property conditions & facilities
Just perfect. Spacious modern clean everything!!! very neat.
Stayed 3 nights in Sep 2025

10/10 Excellent

Enrique

Business traveller
Liked: Cleanliness, room comfort
Excellent location in the hart of Polanco. Great accomodation, but I had issues with the entrance code that had to be re-issued 3 times.
Stayed 4 nights in Sep 2025

10/10 Excellent

Homero

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
Check in todo online. Te genera codigo de Accesso en vez de llave. Es claro y facil el proceso. Quiza no para alguien mayor. Los cuartos son super espaciosos y modernos
Stayed 1 night in Sep 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family Apartment was beautiful, clean, spacious in a nice building, 24/7 security guard, cleaning service daily, awesome neighborhood with lots of easy, walkable dining options. The Cafe that is right outside the apartment is amazing. The only thing that I wish could have been better is noise. The apartment building was quiet, but we could hear everything that happened outside, ie construction, kids playing, etc. it seemed like a window was open, that’s how loud the outside was (but window was not open). They do provide free earplugs everyday, which is nice.
Stayed 4 nights in Aug 2025

4/10 Poor

jorge, SURREY

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Informe que mi vuelo llegaba en domingo a las 4 am, por lo que estaria llegando al apartamento a las 5am. No les importó, cuando llegué, el vigilante dijo que mi reservación no aparecía en el registro que él tenía. Le enseñé la reservación hecha en Expedia, y whatsapps con ellos, desafortunadamente el vigilante no me permitió estar en la recepción del hotel tampoco dejar mi equipaje. Dijo que estando la inseguridad tan grave en la Ciudad de México, no era posible. Le mostré que yo había avisado que llegaba a las 5 de la mañana. No cambio de parecer que regresar hasta las 8 de la mañana que llegaba a la recepcionista. Le dije que yo iba en taxi, que como iba a estar dando vueltas 3 horas, nada le hizo cambiar de parecer. Tuve que pagar más de tres mil pesos al taxista. Cuando llegué al hotel a las 8 de la mañana me permitieron el early checkout por $500 MXN. Después subió un encargado a pedir mi disculpas por su error tan grave en la comunicación. No recibí ninguna propuesta por el problema , el daño causado y costo que tuvo todo este problema. Espero que reconozcan su error y me buscan para reparar el daño causado
Stayed 4 nights in Aug 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very cozy apartment full of amenities and great location!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Polanco, next to PH & Antara..
Stayed 4 nights in Aug 2025

10/10 Excellent

Ana Lya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Polanco.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

manuel

Travelled with family
Liked: Cleanliness, room comfort
Staff was excellent. Took care of our requests very timely. The rooms were very comfortable and spacious. The hotel is well kept.
Stayed 8 nights in Jul 2025

10/10 Excellent

Andres Bucio, Downey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place and the location were great. The room was clean and spacious. You have to go down to the lobby to request essentials like toilet paper and towels. No phones in the room to call lobby.
Stayed 7 nights in Jul 2025

10/10 Excellent

mayolo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jul 2025