Aparthotel

Collections by ULIV Palacio

5.0 star property
VIP Access

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Photo gallery for Collections by ULIV Palacio

Rooftop terrace
Front of property
Premier Apartment
Romantic Apartment | Living area
Shower, rainfall showerhead, hair dryer, bathrobes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Spa

Explore the area

View in a map
209 Platón Polanco II Sección, Mexico City, CDMX, 11530
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Antara Polanco
    ‪5 min walk‬
  • Place, Plaza Polanco
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Luxury Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Exclusive Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Executive Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Family Apartment

  • 9 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Sofa Beds
  • Free Wi-Fi

Premier Apartment

  • 5 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Romantic Apartment

  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Collections by ULIV Palacio

Along with a fitness center, this aparthotel has a rooftop terrace and a hot tub. WiFi in public areas is free. Additionally, spa services and concierge services are onsite. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and premium bedding.
Collections by ULIV Palacio offers 30 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Beds feature premium bedding. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers.

This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Smart televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the aparthotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages. There are hot springs open between noon and 10:00 PM.
During your stay at Collections by ULIV Palacio, you're just a quick walk from Avenida Presidente Masaryk. Free WiFi in public areas, a gym, and a rooftop terrace are available. This luxury aparthotel has 30 apartments on 7 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a dining area, and a sitting area
  • Free WiFi (speed: 50+ Mbps)
  • Amenities include an elevator, a rooftop deck, and coworking space
  • Onsite recreation includes hot springs and a gym
  • Just a 4-minute walk from Avenida Presidente Masaryk and 8 minutes by foot from Antara Polanco
  • Pets welcome for a fee
Collections by ULIV Palacio offers its guests hot springs, a hot tub, and a fitness center. Public spaces have free WiFi and wired Internet. A rooftop terrace, spa services, and concierge services are also featured at the luxury Collections by ULIV Palacio.

Smoking is allowed in designated areas at this 5-star Mexico City aparthotel.


Property amenities

Pool/Spa

  • Deep-tissue massages
  • Hot spring
  • Hot springs open from noon - 10:00 PM
  • Hot springs water temperature - 38 ºC
  • Hot tub
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • Smart TV with digital channels
  • Streaming services

Outdoor areas

  • Outdoor furniture
  • Rooftop terrace

Work spaces

  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Fee: USD 45 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • Lift (119 centimetre wide door)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe

Location highlights

  • In an entertainment district

Things to do

  • Billiards/pool table
  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 30 units
  • 7 floors
  • Art Deco architecture
  • Connecting units available
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: USD 45 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 45 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from noon to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Utopic Platon By Uliv
UTOPIC Alurea by ULIV
UTOPIC Eclipse by ULIV
UTOPIC Platón by ULIV Aparthotel
UTOPIC Platón by ULIV Mexico City
UTOPIC Platón by ULIV Aparthotel Mexico City

Collections by ULIV Palacio Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 176 out of 223 reviews
Rating 8 - Good. 26 out of 223 reviews
Rating 6 - Okay. 9 out of 223 reviews
Rating 4 - Poor. 6 out of 223 reviews
Rating 2 - Terrible. 6 out of 223 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, communication
Great stay, very well maintained and the location was great!!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff and location
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would definitely stay here again.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent location in Polanco, near of many restaurants. The room was very confortable.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alberto

Liked: Cleanliness, check-in, communication, listing accuracy
Is very well locate near to restaurants and shopping places in Polanco. Clean property and good size apartments.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shehbaz

Liked: Cleanliness, amenities, communication
The room was clean and staff was very friendly.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Juan Pablo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was excellent: service, cleanliness, comfort.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

steve

Liked: Cleanliness, room comfort, communication
Great stay , the aparthotel has spacious rooms , very clean and centrally located
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sheetal

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place, clean...spacious, friendly and great safe location across the mall.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Rouzbeh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

jose

Liked: Cleanliness
Excelentroom and service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, communication
Great room
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, staff is very nice and accommodating.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, check-in, communication, listing accuracy
Great self-service hotel. Modern, clean. Has a nice gym. Would stay there again. The downsides were that there is only one elevator and it didn’t work for 2 days, and the rooms can be noisy because of people coming and going in the hallways.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

NIDIA DENICE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and safe place.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities
Great! The room was huge, the staff was helpful and location was perfect. Valeria really helped us with what we needed
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location with access to excellent restaurants and shopping areas. The ULIV format is very nice. Good staff as well.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, communication
Location, room and staff were absolutely great! Public parking is about 1/2 mile away. Street parking is very limited has to circle several times. Definitely would stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Priya

Liked: Cleanliness, property conditions & facilities, communication
Rooms were clean, and spacious. Small bathroom, but that’s not too bad issue for over all comfortable stay! Very great location.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

carlos rodrigo

Liked: Cleanliness, communication
Todo excelente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mathieu

Liked: Amenities, property conditions & facilities, communication
Kitchen was great!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, highly recommend.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Kashif

Liked: Cleanliness, room comfort, communication
Very clean hotel and room
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, room comfort, communication
perfect location, very clean appartment!
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, room comfort, communication
Nice property and comfortable room
Stayed 1 night in Oct 2025