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Aparthotel

UTOPIC Polanco by ULIV

4.5 star property

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Photo gallery for UTOPIC Polanco by ULIV

Standard Double Suite | City view
Standard Double Suite with Balcony
Standard Double Suite with Balcony
Standard Suite with Balcony | City view
Premium Suite with Spectacular Balcony | Dining room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
568 Calzada General Mariano Escobedo, Mexico City, 11590
  • Chapultepec Castle
    ‪15 min walk‬
  • Angel of Independence Monument
    ‪17 min walk‬
  • Auditorio Nacional
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

7.0 out of 10
Good
(6 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Suite

Standard Double Suite | Dining room

Standard Double Suite

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Suite with Balcony

Standard Double Suite with Balcony

Standard Double Suite with Balcony

  • 53 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio

Premium Studio

Premium Studio

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

8.4 out of 10
Very good
(5 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Suite with Balcony

Standard Suite with Balcony

Standard Suite with Balcony

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Premium Suite with Spectacular Balcony

Premium Suite with Spectacular Balcony | Balcony

Premium Suite with Spectacular Balcony

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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About this property

UTOPIC Polanco by ULIV

Luxury aparthotel with a fitness center and spa services
This aparthotel features a fitness center, valet parking, and spa services. WiFi in public areas is free. Other amenities include a business center, concierge services, and laundry facilities. Each apartment features thoughtful touches like an espresso maker and bathrobes, along with free WiFi and a Smart TV with digital channels. Added amenities include a TV, premium bedding, and a rainfall shower. Change of towels is available on request.
UTOPIC Polanco by ULIV offers 36 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers. This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the aparthotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Our customers tell us they can't get enough of UTOPIC Polanco by ULIV's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, a gym, and a business center are available. This luxury aparthotel has 36 apartments. Each apartment offers free WiFi and a Smart TV.
  • Each apartment offers a Smart TV, premium bedding, and a rainfall shower
  • Free WiFi (speed: 50+ Mbps)
  • Valet parking available for a fee
  • Amenities include a business center, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • 9 minutes by foot from Paseo de la Reforma and a 2-minute drive from Angel of Independence Monument
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. Business amenities include a business center and coworking spaces. A fitness center, spa services, and concierge services are also featured at the luxury UTOPIC Polanco by ULIV. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Mexico City aparthotel.

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (MXN 170 per day)
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Espresso maker
  • Mini-fridge

Dining

  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • 1 partially-open bathroom
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 55-inch Smart TV with digital channels

Laundry

  • Laundry facilities

Work spaces

  • Business centre
  • Coworking space

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: MXN 800 per pet per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Safe

Location highlights

  • In a business district
  • Near a hospital

Things to do

  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 36 units
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Access code, staffed front desk

Pets

  • Pets: MXN 800 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured valet parking fee: MXN 170 per day
  • Pet fee: MXN 800 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Utopic Polanco by Uliv Aparthotel
Utopic Polanco by Uliv Mexico City
Utopic Polanco by Uliv Aparthotel Mexico City

UTOPIC Polanco by ULIV Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 452 out of 639 reviews
Rating 8 - Good. 114 out of 639 reviews
Rating 6 - Okay. 34 out of 639 reviews
Rating 4 - Poor. 16 out of 639 reviews
Rating 2 - Terrible. 23 out of 639 reviews

9.4/10

Cleanliness

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, room comfort
Todo bien
Stayed 1 night in Jun 2025

10/10 Excellent

Elsa

Travelled with family
Liked: Cleanliness, room comfort
This was our first time visit Mexico City and I have to say everything was beyond our expectations from the welcoming hospitality to the service and staff, location and ease to get around. This property was at a great location very clean and comfortable felt very safe , front desk is open 24hrs friendly staff. Will definitely recommend this hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

licet

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

SANDRA, Portland

Liked: Amenities, property conditions & facilities
Great location , very friendly staff/ close to great restaurants and bars
Stayed 4 nights in Jun 2025

10/10 Excellent

Melina, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nos gusto mucho el lugar, cerca a muchos restaurantes y shopping! Volveremos
Stayed 4 nights in Jun 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, room comfort

Excelente opción

Ambos recepcionistas fueron súper amables y estuvimos muy contentos con las limpias instalaciones.
Stayed 5 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Clean and efficient Front desk check in professional and attentive
Stayed 1 night in Jun 2025

10/10 Excellent

Fabricio, Coatzacoalcos

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
muito limpo, apartamento e novo e em otimo estado, muito silencioso.
Stayed 1 night in Jun 2025

8/10 Good

Georgina, ESCAZU

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I loved the hotel's decoration, especially all its art pieces, very modern and industrial. The staff is incredibly friendly and supportive. The room was comfortable, silent (I wasn't disturbed by next-door neighbors. However, I was not very pleased with my room not having windows. I also would have loved to have the bottles of water replaced daily, even if it is with a charge. I would also suggest lowering the temperature in the fitness room and having a water fountain.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joanna

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Esteban

Stayed 2 nights in Jun 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen lugar
Stayed 1 night in Jun 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a great property - our room didn’t have windows, which was a novelty for us and let us sleep perfectly with no noise! (But worth a caution if they would make you uncomfortable)
Stayed 4 nights in Jun 2025

8/10 Good

ELIE

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Ximena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An excellent place to stay!
Stayed 1 night in May 2025

8/10 Good

cristina

Liked: Cleanliness, room comfort
Habitación muy bien solo un pequeño detalle no tenía ventanas
Stayed 1 night in May 2025

8/10 Good

Mary Alice

Stayed 3 nights in May 2025

10/10 Excellent

Fred

Business traveller
Liked: Cleanliness, room comfort
Nice place, great location
Stayed 1 night in May 2025

10/10 Excellent

Santiago

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good reception service, clean rooms
Stayed 1 night in May 2025

10/10 Excellent

Kelsy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean place. The customer service was excellent. Very safe with security all night in the lobby.
Stayed 4 nights in May 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is great and the place is really nice
Stayed 1 night in May 2025

10/10 Excellent

STEPHANIE

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My friend and I stayed here for 9 nights and had an excellent stay! We booked a double suite and it was spacious, stylish, immaculate, and well run with friendly reception and security. We enjoyed daily housekeeping and option to use on site laundry services. As two females we felt completely safe in the area. It was easy to explore Polanco by foot or take a short UBER ride to Roma, Condesa or Juarez. We are already talking about coming to Mexico City again and would definitely recommend staying at UTOPIC Polanco by ULIV!
Stayed 9 nights in May 2025

10/10 Excellent

CARLOS

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
En una muy buena ubicación en Polanco, es práctico para llegar a reuniones en la zona y bastante limpio y tranquio por la noche.
Stayed 1 night in May 2025

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Krupa

Liked: Cleanliness, amenities, property conditions & facilities
This is an amazing property. Easily walkable to plenty of restaurants. I booked the Premium Suite with Spectacular Balcony, and the view was indeed spectacular. I woke up to a gorgeous sunrise every morning. The hotel is modern and clean. The staff was very friendly and helpful.
Stayed 4 nights in May 2025