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Aparthotel

ULIV Apartments Polanco

4.0 star property

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Photo gallery for ULIV Apartments Polanco

Aerial view
Superior Apartment
Premium Apartment with Balcony | Living area
Fitness facility
Standard Apartment | Dining room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
539 Av. Ejército Nacional Mexicano, Granada, Mexico City, CDMX, 11520
  • Place, Avenida Presidente Masaryk
    ‪7 min walk‬
  • Place, Spanish Consulate General
    ‪9 min walk‬
  • Place, Antara Polanco
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪30 min drive‬

Room options

View all photos for Premium Apartment with Balcony

Premium Apartment with Balcony | Living area

Premium Apartment with Balcony

  • 69 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Two-Bedroom Apartment with Balcony

Two-Bedroom Apartment with Balcony | Living area

Two-Bedroom Apartment with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Apartment

Standard Apartment | Dining room

Standard Apartment

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment

Superior Apartment | Living area

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Stylish Three-Bedroom Apartment

Stylish Three-Bedroom Apartment | Dining room

Stylish Three-Bedroom Apartment

  • 140 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Exclusive Three-Bedroom Apartment

Exclusive Three-Bedroom Apartment | Living area

Exclusive Three-Bedroom Apartment

  • City view
  • 140 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

Similar properties

Premium Suite with Spectacular Balcony
UTOPIC Polanco by ULIV
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
4.5 out of 5, Wonderful, 841 reviews
The price is €86
includes taxes & fees
29 Mar - 30 Mar
UTOPIC Polanco by ULIV

About this property

ULIV Apartments Polanco

Along with a fitness center, this aparthotel has a rooftop terrace and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a coffee/tea maker and a dining table. Weekly housekeeping is available.
ULIV Apartments Polanco offers 64 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations include dining tables. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 42-inch Smart televisions come with digital channels. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Our customers tell us they can't get enough of ULIV Apartments Polanco's great location. During your stay, you're just a quick walk from Avenida Presidente Masaryk. Enjoy features like free WiFi in public areas and free self parking, plus a gym. This upscale aparthotel has 64 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a Smart TV, and a full-sized refrigerator
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 12 minutes by foot from Antara Polanco and a 3-minute drive from Paseo de la Reforma
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. A business center, meeting rooms, and coworking spaces are available. A fitness center, a rooftop terrace, and spa services are also featured at ULIV Apartments Polanco. Self parking is free.

Smoking is allowed in designated areas at this 4-star Mexico City aparthotel.

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Dining table
  • Window screens

Entertainment

  • 42-inch Smart TV with digital channels

Outdoor areas

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Business centre
  • Coworking space
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Portable fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: USD 45 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Porter/bellhop
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a hospital
  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 64 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: USD 45 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 45 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number MIK191216BX2
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Uliv Ejercito
ULIV Polanco II
ULIV Luxe Apartment Polanco
ULIV Luxe Apartments Polanco
ULIV Apartments Polanco Aparthotel
ULIV Apartments Polanco Mexico City
ULIV Apartments Polanco Aparthotel Mexico City

ULIV Apartments Polanco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 214 out of 344 reviews
Rating 8 - Good. 77 out of 344 reviews
Rating 6 - Okay. 29 out of 344 reviews
Rating 4 - Poor. 7 out of 344 reviews
Rating 2 - Terrible. 17 out of 344 reviews

8.8/10

Cleanliness

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Olivia

Stayed 2 nights in Dec 2025

10/10 Excellent

Jose, Surrey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and out and a great apartment
Stayed 3 nights in Dec 2025

6/10 Okay

Claudia Raquel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very old . Restrooms are old
Stayed 3 nights in Nov 2025

6/10 Okay

Juan

Stayed 4 nights in Nov 2025

10/10 Excellent

Prizma

Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me encantó. Todo es igual a las fotos. Es un apartamento con la comodidad de un hotel. Es bien seguro. El personal de seguridad en la entrada son muy amables. La terraza es espectacular. Lo recomiendo al 100% y seguro que regresaré en el futuro. Gracias!
Stayed 3 nights in Nov 2025

4/10 Poor

Daniel

Disliked: Cleanliness
The room was very poorly maintained, there were scratches all over walls, dirty sheets, a weird smell in bathrooms, shower nozzle clogged spraying unevely, and a very suspicious stain on the couch... contacted support and they went to go change the sheets the next day, but "were working" on all other issues. It's marked as 4 stars, and felt more like a Motel 6 experience.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rafael

Liked: Cleanliness, amenities
Estuvo muy bien todo nos gusto mucho hospedarnos ahy
Stayed 5 nights in Nov 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and friendly staff
Stayed 4 nights in Nov 2025

8/10 Good

philippe

Liked: Cleanliness, amenities
Room was clean with all the necessary tools. Staff was very nice and acomodating. It is noisy being in front of a big avenue but manageable.
Stayed 6 nights in Nov 2025

10/10 Excellent

Daf

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Es una zona que tiene todo, restaurantes, tiendas, ideal para poder caminar. Yo vine por trabajo y los espacios me funcionaron muy bien.
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
En lo personal sentí que fue una estancia bastante tranquila y mi cama y baño estaban impecables :)
Stayed 1 night in Nov 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Muy agradable para poder estar con la familia si es que van acompañados. El trato por parte del staff siempre estuvo a la altura.
Stayed 1 night in Nov 2025

8/10 Good

John

Stayed 5 nights in Oct 2025

2/10 Terrible

José Eduardo

Stayed 2 nights in Oct 2025

10/10 Excellent

Hugo Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had to buy a blender. There was none in there.
Stayed 28 nights in Aug 2025

8/10 Good

Marcos

Stayed 1 night in Sep 2025

8/10 Good

Marcos

Stayed 1 night in Sep 2025

6/10 Okay

Paul

Travelled with family
Disliked: Cleanliness

Disappointing in many ways - see comments above.

Excellent staff. Space satisfactory. Apartment is tired and requires attention. No insect screens and no a/c. Blinds are not correct size and do not keep light out at night. Lounge requires black out blinds also as the light from Sam’s Club is exceptionally bright. Main bedroom only has 1 bedside lamp and 2nd bedroom has no bedside lamps and only 1 bedside table. Also only 1 power outlet and it was located on the other side of the room. Door handle on 2nd bathroom hanging off. Knob on washing machine or dryer missing. Seal on fridge door coming off. Kitchen countertop was dirty. No tissues. No kitchen towel for drying dishes. Main bathroom door doesn’t fully open. Finally the elevator was out of service and only told a couple of days before. We were on the 5th floor! My wife is 70, I am 79, so it was bad for us .
Stayed 3 nights in Sep 2025

10/10 Excellent

Arturo

Business traveller
Liked: Cleanliness, room comfort

El lugar perfecto, cómodo y excelente ubicación.

El lugar es muy lindo, espacioso y con todo lo que necesitas en tu estadía en Cdmx, tanto por trabajo como de turista. El personal super amable y la ubicación excelente.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elvia

Liked: Cleanliness, room comfort
Todo limpio y ordenado. Solo no sabía que había cafetera, pero no tazas y me quedé con ganas de tomarme un café!
Stayed 1 night in Aug 2025

10/10 Excellent

Aarron Phleshia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked a three-bedroom apartment at ULIV because it was close to the Canadian embassy, where we had an appointment. My son and I arrived late, and since I had never been to Mexico City before, I wasn't sure what to expect. I must say that the apartment was very spacious and clean, and the staff were extremely helpful. I did encounter a minor situation when I got locked in the bathroom due to a faulty lock. However, the staff responded quickly and came equipped with tools to help me get out. When we were leaving, they arranged a taxi to the airport for my son and me, and they even covered the cost related to the bathroom incident. I thought it was very kind of the manager to do that. I would like to express my gratitude and highly recommend staying at ULIV in Polanco.
Stayed 2 nights in Jul 2025

8/10 Good

Fernanda

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay would order next year again thank you for an amazing stay
Stayed 1 night in Jul 2025

8/10 Good

Aura

Liked: Cleanliness, property conditions & facilities
Excellent location and beautiful apartment for a short stay. The stove doesn't work very well, even though I didn't use it that much, when I needed it, it didn't work. Other than that, it's a great place.
Stayed 4 nights in Jun 2025