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Umbral, a Curio Collection by Hilton

4.5 star property

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Photo gallery for Umbral, a Curio Collection by Hilton

Lobby
Outdoor pool
Outdoor pool
Exterior detail
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle de Venustiano Carranza 69, Centro Historico, Mexico City, 06000
  • Place, Metropolitan Cathedral
    ‪5 min walk‬
  • Place, Zócalo
    ‪7 min walk‬
  • Place, Palacio de Bellas Artes
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪17 min drive‬

Room options

Queen Room

  • Sleeps 2

View all photos for One Bedroom Premium Suite

Down duvets, in-room safe, individually decorated, desk

One Bedroom Premium Suite

  • Sleeps 3

View all photos for Room, 1 King Bed

Down duvets, in-room safe, individually decorated, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Indoor Balcony)

Room, 1 King Bed (Indoor Balcony) | View from room

Room, 1 King Bed (Indoor Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds (Indoor Balcony)

Room, 2 Single Beds (Indoor Balcony)

Room, 2 Single Beds (Indoor Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

King Room with Balcony

  • Sleeps 2

View all photos for Twin Room with Balcony

Bathroom

Twin Room with Balcony

  • Sleeps 2

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

King Room

  • Sleeps 2

One-Bedroom King Suite

  • Sleeps 3

One-Bedroom King Suite With Juliet Balcony

  • Sleeps 3

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About this property

Umbral, a Curio Collection by Hilton

Luxury hotel with bars, 6-minute walk to Zócalo
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Additionally, a fitness center, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Umbral, a Curio Collection by Hilton offers 59 accommodations with espresso makers and safes. These individually decorated accommodations have separate sitting areas. Beds feature down comforters. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Umbral, a Curio Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Zócalo. Features include 2 bars, an outdoor pool, and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Zócalo and Palacio de Bellas Artes
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Umbral, a Curio Collection by Hilton offers its guests an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges.

Business amenities include a business center and 3 meeting rooms. Event space at this hotel measures 19600 square feet (1821 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Umbral, a Curio Collection by Hilton.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Terraza Umbral Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Terraza Umbral Bar - This rooftop bar serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per 24-hour period)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 per person
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Terraza Umbral Bar
  • Terraza Umbral Restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 19,600 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 60
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 50.00 per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 per person
  • Fee for in-room wireless internet: USD 10.00 per 24-hour period (rates may vary)
  • Pet deposit: USD 50.00 per day
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Umbral Curio Collection Hilton Hotel Ciudad de Mexico
Umbral Curio Collection Hilton Hotel
Umbral Curio Collection Hilton Ciudad de Mexico
Umbral Curio Collection Hilton
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Ciudad de Mexico Umbral, a Curio Collection by Hilton Hotel
Hotel Umbral, a Curio Collection by Hilton
Umbral, a Curio Collection by Hilton Ciudad de Mexico
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Umbral Curio Collection Hilton Hotel
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Umbral Curio Collection Hilton
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Umbral Curio Collection Hilton
Umbral, a Curio Collection by Hilton Hotel
Umbral, a Curio Collection by Hilton Mexico City
Umbral, a Curio Collection by Hilton Hotel Mexico City

Umbral, a Curio Collection by Hilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 283 out of 373 reviews
Rating 8 - Good. 59 out of 373 reviews
Rating 6 - Okay. 12 out of 373 reviews
Rating 4 - Poor. 11 out of 373 reviews
Rating 2 - Terrible. 8 out of 373 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff was amazing
Stayed 5 nights in Aug 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, but I will say that it can get quite noisy early on, and there is a ton of traffic out front in the late afternoon and evening. So be prepared if you’re planning on taking Ubers to and from the hotel.
Stayed 6 nights in Oct 2025

10/10 Excellent

Isabella

Stayed 3 nights in Sep 2025

10/10 Excellent

Ciara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night but we were made to feel so welcome; the facilities and room were amazing, especially the shower!! Rooftop bar and restaurant were great also. Would 100% stay again!
Stayed 1 night in Sep 2025

10/10 Excellent

Johana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel for 5 nights and enjoyed every minute of my stay. The staff were extremely helpful and friendly, not to mention how they all went above and beyond. I believe the concierge, Luis, was the best. When walking back from downtown we spotted him a block away trying to ensure that the hotel visitors made it to the hotel due to street closures because of the Independence celebrations. Simply the best ! My only unsatisfactory comment was the food I ordered on the terrace was ok, I ordered arrachera and not sure what meat I received but it wasn’t even cooked. The other two dishes were fine. I didn’t send the meat back, but definitely stopped me from having more meals there.
Not sure what the meat was
Tacos were good
Rooftop
Stayed 5 nights in Sep 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfetto per la Festa dell’indipendenza

Ristrutturazione conservativa molto ben curata. La stanza era molto buia e senza affacci, i vetri sono acidati. Per capire le condizioni meteo bisogna scendere nella hall e uscire in strada. Posizione meravigliosa in occasione della festa dell’indipendenza. Personale estremamente gentile. Nella strada parallela c’è PASTESERIA IDEAL dove trovare dolci di qualsiasi tipo a prezzi super vantaggiosi.
Stayed 4 nights in Sep 2025

10/10 Excellent

Stacey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish this hotel was excellent. You can not beat the location and all that is around. The staff were incredible to us and the rooms were spacious, clean and just made our stay all that much more enjoyable. Do not hesitate to stay here. I promise you will not regret it...
Stayed 5 nights in Sep 2025

8/10 Good

janet

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was more like a pond Small and cloudy Otherwise great hotel, lovely staff, very nice room
Stayed 3 nights in Sep 2025

10/10 Excellent

Omoyele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very unique as it is not the typical hotel set up, which I loved! The entrance was very dark, modern, and clean. As you step into the room, you are met with a dark foyer, but the room and bathroom were very bright and I appreciated the contrast. The hotel staff were amazing, kind, and very accommodating. I would highly recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

ESTEFANI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Sep 2025

10/10 Excellent

Pablo

Stayed 5 nights in Aug 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Karen Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Love the establishment
Stayed 4 nights in Aug 2025

10/10 Excellent

Valeria Bedin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it !
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manuel was very helpful with information around the city, he makes us feel comfortable around the city. Excellent customer service
Stayed 3 nights in Aug 2025

10/10 Excellent

Jo-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location near the Zocalo in Mexico City. Our scheduled tours were all conveniently located in walking distance which was great. The customer service was fantastic. Staff were friendly, courteous, and helpful. The beds were comfortable.
View from terrace on top of the hotel.
Stayed 7 nights in Aug 2025

4/10 Poor

Jose

Ok
Stayed 4 nights in Aug 2025

8/10 Good

Joe Eliud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Leda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Umbral Hilton provided comfortable, high-quality accommodations. The area is safe for international travellers with key landmarks such as The Zocalo, Bellas Artes, and The Cathedral within a couple of blocks. Meet-up options for tours are also close by, although it often made more sense to walk a few blocks to grab our Uber because traffic is slow. No big deal, but wearing comfortable shoes is a must. Food options are plentiful, readily available, and steps away: 24-hr Taqueria Los Cocuyos (visited by Anthony Bourdain), Azulisimo (unmatchable high-end traditional), Terraza Gran Hotel (Zocalo view)...and we had Tim Horton's coffee next door, as well as excellent restaurants with natural juices and many options both at the base of the hotel and on the top floor. We also used the room service, and it was excellent. My husband liked the burger and I loved the quesadillas made with hand-made coloured corn tortillas. The blended margaritas by the pool are delicious. The bed and linen were comfortable and of high quality, and our room was very spacious. Overall, a great stay! Fully recommend it.
Stayed 8 nights in Jul 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing. Everyone was welcoming and made sure our needs were catered to. Alejandro went above and beyond. The design of the hotel was beautiful- modern & stylish, Highly recommend
Stayed 6 nights in Jul 2025

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien!
Stayed 6 nights in Jul 2025

10/10 Excellent

Alexander

It was an amazing experience
Stayed 3 nights in May 2025

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, property conditions & facilities
Nos encantó absolutamente todo de este hotel! Todo el personal es muy amable y servicial. Queremos agradecer especialmente Miguel y Luis! Ustedes son personas excepcionales y tan agradables! Gracias por todo y por hacer nuestra viaje inolvidable!
Stayed 5 nights in Jul 2025

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Umbral a Curio Collection by Hilton is a beautiful hotel with excellent staff. Our room was clean and spacious with renowned staff 24 hours. The hotel was a walking distance from the central and zocalo.
Stayed 4 nights in Jul 2025

6/10 Okay

Robb

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great hotel but avoid the rooftop restaurant

This is a nice hotel if you need to stay in Centro Historico. The front desk staff and housekeeping team are very friendly and helpful. The rooftop restaurant is not very good and the service could not be any slower even if you are the only person in the restaurant. One waiter was either so poorly trained or in the wrong position that everything he did was incorrect. Kind of ruined what would have been a nice stay.
Stayed 5 nights in Jul 2025