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Protea Hotel by Marriott Umfolozi River

3.0 star property

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Photo gallery for Protea Hotel by Marriott Umfolozi River

Outdoor pool
Reception
Exterior
Minibar, in-room safe, iron/ironing board, free WiFi
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Off The N2 40km from Richards Bay, Mfolozi, KwaZulu-Natal, 3935
  • Place, Mtubatuba Go Karting
    ‪14 min drive‬
  • Place, iSimangaliso Wetland Park
    ‪20 min drive‬
  • Place, St. Lucia Estuary Beach
    ‪52 min drive‬
  • Airport, Richards Bay (RCB)
    ‪51 min drive‬

Room options

View all photos for Chalet, 1 King Bed

Chalet, 1 King Bed

Chalet, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Chalet, 2 Queen Beds

Chalet, 2 Queen Beds

Chalet, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Chalet, 2 Single Beds

Chalet, 2 Single Beds

Chalet, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Protea Hotel by Marriott Umfolozi River

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Housekeeping is available on request.
Protea Hotel by Marriott Umfolozi River offers 68 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Mfolozi hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Features at Protea Hotel by Marriott Umfolozi River include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 8.4 mi (13.5 km) from Mtubatuba Go Karting and 10.4 mi (16.8 km) from iSimangaliso Wetland Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Protea Hotel by Marriott Umfolozi River. For a fee, parking is available.

This 3-star Mfolozi hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Protea Hotel by Marriott Umfolozi River has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (ZAR 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: ZAR 175 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Protea Hotel by Marriott Umfolozi River

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 175 per person
  • Self parking fee: ZAR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Umfolozi
Protea Hotel Marriott Umfolozi River Mtubatuba
Protea Hotel Umfolozi River Mtubatuba
Protea Umfolozi River
Protea Umfolozi River Mtubatuba
Umfolozi Protea Hotel
Umfolozi River
Umfolozi River Protea Hotel
Protea Marriott Umfolozi River Mtubatuba
Protea Hotel Marriott Umfolozi River
Protea Hotel Marriott River
Protea Marriott Umfolozi River
Protea Marriott River
Protea Hotel Umfolozi River
Protea Hotel by Marriott Umfolozi River Hotel
Protea Hotel by Marriott Umfolozi River Mfolozi
Protea Hotel by Marriott Umfolozi River Hotel Mfolozi

Protea Hotel by Marriott Umfolozi River Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 27 reviews
Rating 8 - Good. 14 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 2 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

8.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Nqobile

Disliked: Staff & service
My booking did not reflect and had to stay in a room i did not book.
Stayed 1 night in Apr 2021
Verified

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Günstig gelegen, komfortabel, mit Service-Defizit

Das Protea Umfolozi River liegt günstig, um die Nationalparks Hluhluwe-iMfolozi und St. Lucia zu besuchen. Die Anlage mit kleinen Wohneinheiten ist weitläufig, das Gepäck muss also schon mal über Treppen gewuchtet werden und der Weg zur Rezeption / zum Restaurant kann etwas länger sein. Unser Zimmer war sehr geräumig und mit einem äußerst bequemen Bett und eines sehr angenehm funktionierenden Klimaanlage (ohne Zug) ausgestattet. Die restliche Zimmerausstattung war jedoch ein wenig "schräg": Der Badbereich war lediglich optisch abgetrennt, die Toilette hinter einer halbhohen Wand aus Milchglas "versteckt". Die Nacht verlief übrigens sehr ruhig, von der nahen Schnellstrasse war so gut wie nichts zu hören. Der Service im Restaurant erinnerte mich an längst vergangene Zeiten in Südafrika: Das Personal war freundlich und bemüht, aber hochgradig ineffizient. Das kann man als liebenswerte Eigenart ansehen, muss man aber nicht. Wir bestellten Lammkoteletts, erhielten stattdessen aber einen Braten, der jedoch herausragend gut zubereitet war. Vom Fisch des Tages konnte man das leider nicht behaupten. Er war "zu Tode" gebraten und entsprechend strohtrocken. Im Gegensatz zum Preis für Zimmer mit Frühstück war das Abendessen teuer, in Summe war die Übernachtung aber das Geld wert.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Needs better customer service

We had to wait past the check in time to check in, no consideration was given for the wait. I paid when booking via Hotels.com and the was charged again when checking in (this double charge was reversed) no consideration was given for this. Rooms were clean and tidy but the pool needs some maintenance. No help from reception with booking of activities.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Dhanashree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Protea Hotel by Umfolozi is the best

my stay was amazing. I will be going back during the 2020 year.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a conventional hotel. The rooms are not in the main building but are located in chalets. Each chalet contains 4 rooms. This means there is a bit of a walk from the reception area to the room. The distance varies depending on whether you are in one of the chalets nearer the reception or not. Possibly not fun if it is raining. The rooms are large and comfortable. The wifi was fine. I arrived late and left early the next morning so did not eat at the hotel.
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Charity

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
My very first online booking of redeemed voucher I made was not confirmed, there was nothing they could do to assist me I ended up paying. Had dinner for so sick the next morning running tummy from early hours of the next morning. They had very few variety of food not even hake was available on the menu for breakfast and dinner. They had not Milo or Hot chocolate. I had an aweful experience!
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Phumzile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm welcome, good service an I liked the place. We'll surely visit again
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good nite sleep

We had a very good stay. The breakfast was good and the bed was comfortable. The disabled toilet at reception was not clean though. We need mats next to the bed, it can be very cold in the middle of the night or in the morning to put down feet on a cold floor. Please attend to signage, rom the N2, it is confusing.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Rickey L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were looking for a reasonably priced hotel near a game park and were pleased to find the Protea Hotel. We stayed two nights. The staff was friendly and helpful. The dinner buffet was excellent but a bit pricey. The hotel was tucked away in a secluded area but convenient to the freeway. Because of the hotel’s isolation I would suggest that they have at least a vending machine for snacks and needed items.
Stayed 2 nights in Nov 2018
Verified

2/10 Terrible

Odette

Liked: Cleanliness
Disliked: Staff & service, room comfort

Horrible family getaway

Was a terrible family get away wont recomend place to family and friends. Was uncomfortable and not safe.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mooi, goed verzorgd hotel

Dit was het 1e grootschalige hotel tijdens onze reis, maar we vonden het erg goed. Het hoofdgebouw had een fijn restaurant en bar met gemakkelijke zitjes, waar een goede internetverbinding was. Mooi zwembad!! Diner was "toevallig vanwege een groter reisgezelschap" een lekker buffet en ook het ontbijt lekker. Allebei zeer betaalbaar!! Kamer was ook van alle gemakken voorzien!! Jammer dat er geen wifi was.
Verified

8/10 Good

guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel bien placé pour visiter le parc Hluhlule

La chambre et l'hotel sont bien et pour ceque nous avions prévu c'était parfait, il y a un service de restauration et c'est bien pratique vu la localisation de l'hotel mais la nourriture était moyenne et assez chère.
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

prachtige ligging

ideaal om een rondreis te maken en dit hotel te bezoeken, wij hebben dat gedaan met een huurauto
Verified

8/10 Good

Mthethwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

Great
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to highway yet peace and calm

Very close to main highway - follow signs for Umfolozi River hotel - no signs for Protea! Peaceful and very calm. Staff helpful and friendly. Food good and plentiful. Big beautiful gardens with lots of plants and flowers, lots of birds - and the biggest snail I've ever seen in my life! Imfolozi Park gate is about 30 minutes from hotel. Good place to stay!
Verified

6/10 Okay

Gg

Liked: Cleanliness

Comodo all' aeroporto

niente di eccezionale. colazione minimale sotto il livello degli altri posti. comodo per aeroporto
Verified

8/10 Good

MA Moabelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, I am happy and support from hotel staff ,satisfactory
Verified

10/10 Excellent

Jabulile

Liked: Staff & service
Stayed 1 night in Sep 2020
Verified

6/10 Okay

Herbert

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2020
Verified

8/10 Good

FILIPPO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Verified

8/10 Good

Gyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Lupindo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort