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Best Western Gateway to the Keys

2.5 star property

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Photo gallery for Best Western Gateway to the Keys

Exterior
Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, pool loungers
Exterior
Free daily full breakfast
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View in a map
411 S Krome Ave, Florida City, FL, 33034
  • Prime Outlets Florida City
    ‪11 min walk‬
  • Florida Keys Outlet Marketplace
    ‪18 min walk‬
  • Homestead Miami Speedway
    ‪9 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Gateway to the Keys

Hotel in Florida City with free breakfast and a 24-hour business center
An outdoor pool, a 24-hour business center, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Best Western Gateway to the Keys offers 114 air-conditioned accommodations with MP3 docking stations and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western Gateway to the Keys. During your stay, you'll be within walking distance of Florida Keys Factory Shops. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free full breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Florida Keys Factory Shops and Prime Outlets Florida City
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. An outdoor pool, a vending machine, and multilingual staff are also featured at Best Western Gateway to the Keys. Self parking is free.

This Florida City hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BEST WESTERN Gateway Keys
BEST WESTERN Gateway Keys Florida City
BEST WESTERN Gateway Keys Hotel
BEST WESTERN Gateway Keys Hotel Florida City
BEST WESTERN Keys
Gateway Keys
Best Western Florida City
Best Western Gateway To The Keys Hotel Florida City
Florida City Best Western
Best Gateway To The Keys
Best Western Gateway to the Keys Hotel
Best Western Gateway to the Keys Florida City
Best Western Gateway to the Keys Hotel Florida City

Best Western Gateway to the Keys Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 606 out of 1158 reviews
Rating 8 - Good. 296 out of 1158 reviews
Rating 6 - Okay. 137 out of 1158 reviews
Rating 4 - Poor. 71 out of 1158 reviews
Rating 2 - Terrible. 48 out of 1158 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

June, Swction

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 1 night in Jun 2025

6/10 Okay

Debra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Did not like that they charge $30 to check in early. Understand that it is each hotels policy, but the hotel was not busy. Rooms were mildewy and AC did not stay cool. They do not have pens in the rooms anymore.duringbbreakfast time the door to breakfast from pool area was locked making it inconvenient to walk all the way around the building from our room to get inside for breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional. Excellent free breakfast. Breakfast area was clean and well stocked. Clean room and towels. The only thing they gave too little shampoo and soap. We need more soap for a family of 4 people.
Stayed 1 night in Jun 2025

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprise! We have a new system

Having other guests try to enter our room while we were it it was startling to say the least.
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Esnides

Travelled with partner
Liked: Amenities
Nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Jun 2025

8/10 Good

Pierre, Homestead

Travelled with partner
Liked: Cleanliness, amenities
The agent at the lobby was so professional
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Stayed 1 night in Jun 2025

8/10 Good

Samantha

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Nannette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For this class of hotels, it was at the top. Allowed early check in, gave me preferred room as requested, very clean room and bathroom, comfortable bed, lots of hot water and safety locks on door. Breakfast was better than most when included in price. I would definitely stay here again.
Stayed 1 night in May 2025

8/10 Good

linh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It did the job. You get what you pay for. I would recommend you check the neighboring hotel, forgot what it is called, but it seems a tad nicer. Don't book at other hotels down the street, though. It gets a bit shady after this location.
Stayed 1 night in Apr 2025

10/10 Excellent

Sjane

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Deborah

Stayed 2 nights in May 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Had a good one night stay at the Best Western, Gateway to the Keys Hotel. The staff were friendly, the room was fine and breakfast was great.
Stayed 1 night in May 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was very clean and quiet. Staff was very helpful. Only problem was the mattress on one bed was very worn. But livable, great people would definitely stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Samantha

Stayed 4 nights in May 2025

10/10 Excellent

Eric

Stayed 1 night in May 2025

8/10 Good

SUBRAT

Liked: Cleanliness, amenities, property conditions & facilities
Very good facility to stay. Friendly staff and overall good experience.
Stayed 3 nights in May 2025

10/10 Excellent

Christene

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, easy check in and out, room was very clean.
Stayed 1 night in May 2025

10/10 Excellent

Willear

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place, the employees are polite, helpful and friendly. The breakfast offers a good variety of goodies with ample time for a relaxed meal. The pool is inviting and provides a family atmosphere.
Stayed 3 nights in May 2025

2/10 Terrible

yue, Buffalo Grove

Stayed 1 night in May 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not fancy but had everything you need and our room and service was great. Good value for the price and very conveniently located for everything in the area( Everglades, Biscayne Bay, and the Florida Keys)
Stayed 4 nights in May 2025

10/10 Excellent

Katelyn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The area around was nice, the property was clean and the rooms were clean. The pool was nice. Breakfast area was very crowded and small. All in all I enjoyed our stay and recommend.
Stayed 1 night in May 2025