2/10 Terrible
Alyssa
21 Oct 2025
My room was not cleaned upon check in. There was dirt thrown under the duvet of the bedding and used/dirty napkins and garbage on the floors. The room was not move in ready. I had to wait over 6 hours (after 4 phone calls to the customer service line) for it to bed cleaned. The cleaner arrived and cleaned the room after waiting in the unit all day. She told me she had previously cleaned it but someone came in after and purposely trashed the room in attempt to get her fired. The dirt in the bed looked like some deliberately placed it there as it was a handful of soil sitting in the bed, under the sheets.
I was not offered another room and lost out on a day of my stay dealing with absolute chaos. It has been 13 days of not being followed up with. No one has returned any of my phone calls or emails. I was told on my check in day I would be offered compensation for all of these issues and it seems like the owners have disappeared.
While the building itself is great, I do not recommend renting from Global Luxury Suites at all.




Alyssa
Stayed 5 nights in Oct 2025




















