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Hotel Chelsea

3.0 star property

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Photo gallery for Hotel Chelsea

Restaurant
Lobby sitting area
Premium bedding, down duvets, pillow-top beds, minibar
Exterior
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
944 Washington Ave, Miami Beach, FL, 33139
  • Place, Collins Avenue Shopping Area
    ‪1 min walk‬
  • Place, Art Deco Historic District
    ‪1 min walk‬
  • Place, Ocean Drive
    ‪3 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible Standard Queen Room

Premium bedding, down duvets, pillow-top beds, minibar

Accessible Standard Queen Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

King Room

  • Sleeps 2

Accessible King Room

  • Sleeps 2

View all photos for Junior King Suite

Premium bedding, down duvets, pillow-top beds, minibar

Junior King Suite

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior King Suite

  • Sleeps 2

Junior King Suite

  • Sleeps 2

Two Double Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, down duvets, pillow-top beds, minibar

Standard King Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Chelsea

A restaurant, a snack bar/deli, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance. Weekly housekeeping is available.
Hotel Chelsea offers 42 accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Chelsea. During your stay, you're just a quick walk from Collins Avenue Shopping Area. You'll find features like free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, a computer, and a multilingual staff
  • Guests speak favorably about the beach and the clean accommodations
  • Just a 3-minute walk from Collins Avenue Shopping Area and 4 minutes by foot from Ocean Drive
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the boutique Hotel Chelsea.

This 3-star Miami Beach hotel is smoke free.

Habana Vieja - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Habana Vieja

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual fire alarm
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 1936
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels
  • IPod dock

Food and drink

  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 34.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Concierge service
  • Housekeeping
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chelsea Miami Beach
Chelsea Hotel Miami Beach
Hotel Chelsea Miami Beach
Hotel Chelsea Miami
Hotel Chelsea Hotel
Hotel Chelsea Miami Beach
Hotel Chelsea Hotel Miami Beach
Hotel Chelsea a South Beach Group Hotel

Hotel Chelsea Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 400 out of 1000 reviews
Rating 8 - Good. 255 out of 1000 reviews
Rating 6 - Okay. 157 out of 1000 reviews
Rating 4 - Poor. 80 out of 1000 reviews
Rating 2 - Terrible. 108 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Rose

Stayed 1 night in Dec 2025

8/10 Good

doug

The rooms needed some work. We’re not the cleanest. Cuban restaurant in front of the hotel was great.
Stayed 1 night in Nov 2025

10/10 Excellent

CAROL

Liked: Cleanliness, amenities, property conditions & facilities
As a returning traveler to Miami for Art Basel and a returning guest at Hotel Chelsea, I would have to rate my stay at the hotel as EXCELLENT! The centralized location can't be beat, the food at the attached restaurant is excellent, and the Management and staff are friendly, welcoming and accommodating! Many thanks to the hotel's Manager Zaira, and the wonderful Luis and the helpful Eric at the front desk! I can't wait to stay at the Hotel Chelsea again and I would highly recommend this hotel to any of my friends or family!!! C. Wilkinson
Stayed 3 nights in Dec 2025

10/10 Excellent

Lola

Liked: Cleanliness
Stayed 3 nights in Dec 2025

8/10 Good

Aimee, Henderson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. The restaurant had amazing dishes. Erick and the rest of the staff were great!!!
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

6/10 Okay

courtney

Stayed 3 nights in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
It was a decent hotel for the one night we stayed
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 2 nights in Nov 2025

10/10 Excellent

Gaudy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services
Stayed 3 nights in Oct 2025

2/10 Terrible

charity

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby smells weird, almost like mildew. Bathroom fan is loud. Employees look mad especially the hostess. No where to sit in lobby hardly while waiting in my ride. I asked for a blanket and received a mattress cover.
Stayed 1 night in Nov 2025

8/10 Good

Home

Liked: Staff & service
Disliked: Cleanliness
Staff friendly and great location for reasonable price although resort fee a bit odd as there were no amenities except access to beach towels Bathroom shower was not clean
Stayed 2 nights in Nov 2025

4/10 Poor

Ginamarie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness definitely a 1 star, we called down to the front desk to tell them our sheets were dirty and they told us they would deal with it in the morning. The floors were so sticky our shoes were sticking to the floors. Beds were hard as a rock I’ll never recommend this place to my clients.
Stayed 1 night in Nov 2025

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms near the Lanny, you could hear so much noise from staff. It takes so long to get your deposit back
Stayed 1 night in Oct 2025

6/10 Okay

Jorge

Stayed 1 night in Oct 2025

10/10 Excellent

Roger Estuardo, Fair Lawn

Liked: Cleanliness
Nice place
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and space
Stayed 1 night in Nov 2025

8/10 Good

Nichole

Stay was nice, food was blah
Stayed 1 night in Oct 2025

4/10 Poor

Brandon, Lynnwood

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While this place is in the center of everything and a few blocks from the beach… it’s a hole. Floors are wildly slanted, soft spots in some areas that make you think maybe you’ll fall through. Elevator is the most terrifying thing. The smell of mildew and mold hit you like a ton of bricks the moment you walk through the doors from the cute restaurant front they have. Let’s start there… walked in and was greeted by a nice gentlemen and the scent of mildew and humidity covered window panes - who then answered a call about blood on the sheets - he reassured me many times it was make up; the staff “takes their jobs very seriously about cleanliness”. I chuckled and thought oh my - what have I signed myself up for? I get my card key and room number. I go up, neither key works, door doesn’t even have power to it. I go down, reassigned room. I go up, filthy. Mysterious smudges on sheets so we head back down. Once again given keys to the room where the door isn’t working and instructions that maybe I was swiping the key wrong… nope. He comes up, nothing. We go back down. Reassigned AGAIN. At this point I should have taken the sign but it was so late getting a room anywhere else would have been impossible. Finally in a room, sheets - passable but refused to sleep in them just on the comforter. The beds are old, uncomfortable and every spring makes the comical boing sound. 3 nights of this hell - looking back the best part was the restaurant out front. 2/10 don’t do it.
Stayed 3 nights in Oct 2025

4/10 Poor

Leena

Liked: Amenities
Disliked: Staff & service
I recently stayed at Hotel Chelsea, and while the property itself shows promise, the overall guest experience was disappointing. The location is convenient, and the rooms are adequately appointed, but the hospitality and service standards did not meet expectations. During my visit, I encountered a lack of attentiveness from the restaurant staff, who appeared disengaged and more focused on their phones than on guest service—even for hotel patrons. The hostesses, in particular, were not warm or welcoming, which ultimately led me to dine elsewhere despite being an overnight guest. Hotel Chelsea has the infrastructure to offer a memorable stay, but it urgently needs investment in staff development and customer service training. With improved hospitality and a renewed focus on guest engagement, this property could truly elevate its reputation and encourage repeat visits.
Stayed 3 nights in Oct 2025

10/10 Excellent

Eddie

Stayed 1 night in Sep 2025

6/10 Okay

Terry

Liked: Cleanliness
Disliked: Staff & service
The hotel was a bit old. There was no TV. We could not watch TV at all. We asked the gentleman to come up to fix it. And he said there was nothing he could do. You did have to pay for parking which was an inconvenience. The hotel was a bit old. There was a price for breakfast. Some of the employees were friendly and some were not. We would definitely not stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Stayed 3 nights in Sep 2025

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for one night before a cruise and it was cute and clean. Nice restaurant and bar in the front and the rooms did not have any noise which was nice. Cold ac!
Stayed 1 night in Sep 2025