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Hotel Mirage, Sure Hotel Collection by Best Western

4.0 star property
VIP Access

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Photo gallery for Hotel Mirage, Sure Hotel Collection by Best Western

Daily buffet breakfast for a fee
Standard Room, 1 Single Bed
Exterior detail
Lobby
Gym

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Viale Certosa, 104/106, Milan, MI, 20156
  • Place, Bovisa Politecnico University
    ‪14 min walk‬
  • Place, Fiera Milano City
    ‪19 min walk‬
  • Place, Milan Convention Centre
    ‪4 min drive‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (with Extra Bed)

Standard Room, 1 King Bed (with Extra Bed)

Standard Room, 1 King Bed (with Extra Bed)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

8.6 out of 10
Excellent
(4 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Connecting Rooms

Premium bedding, down duvets, minibar, in-room safe

Family Room, Multiple Beds, Connecting Rooms

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Room, 1 Single Bed

Economy Room, 1 Single Bed

Economy Room, 1 Single Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Single Bed

Deluxe Room, 1 Single Bed

Deluxe Room, 1 Single Bed

  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Mirage, Sure Hotel Collection by Best Western

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking.
Hotel Mirage, Sure Hotel Collection by Best Western offers 86 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch Smart televisions come with premium satellite channels and first-run movies. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Mirage, Sure Hotel Collection by Best Western. During your stay, you'll be connected to the convention center, and within walking distance of Milan Convention Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi and wired Internet
  • Enjoy Italian cuisine while dining at INCONTRO
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 4-minute drive from San Siro Race Course and a few minutes from Milan Convention Centre
  • Local-area shuttle service available for a fee
  • Pets welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 194 square feet (18 square meters) and includes a conference center. A fitness center, a library, and multilingual staff are also featured at the business-friendly Hotel Mirage, Sure Hotel Collection by Best Western. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Milan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
INCONTRO - This restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • INCONTRO

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference centre (194 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (70 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels
  • First-run films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 10.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Covered self parking fee: EUR 25 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 015146-ALB-00287, IT015146A1UV5MYYET
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Mirage Milan
Best Western Mirage
Best Western Mirage Milan
Milan Mirage Hotel
Mirage, Sure Collection By
Hotel Mirage Sure Hotel Collection by Best Western
Hotel Mirage, Sure Hotel Collection by Best Western Hotel
Hotel Mirage, Sure Hotel Collection by Best Western Milan
Hotel Mirage, Sure Hotel Collection by Best Western Hotel Milan

Hotel Mirage, Sure Hotel Collection by Best Western Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 365 out of 729 reviews
Rating 8 - Good. 302 out of 729 reviews
Rating 6 - Okay. 37 out of 729 reviews
Rating 4 - Poor. 18 out of 729 reviews
Rating 2 - Terrible. 7 out of 729 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dara

Liked: Cleanliness, property conditions & facilities
Warm and hospitable staff. Spacious and clean room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Major

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, and the breakfast was absolutely delicious.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice and helpful staff, and great accommodations.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Renita

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Valente

Liked: Cleanliness, amenities, property conditions & facilities
Great place great service
Stayed 1 night in Oct 2025
Verified

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Zhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and comfortable room
Stayed 8 nights in Jun 2024
Verified

6/10 Okay

Nithikul

Liked: Cleanliness, staff & service, amenities
Good location. Clean and quiet room. Friendly staff. The shower box doesn’t really protect water, so be extra careful when taking a shower.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Niankoro

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is old and very far away from everything. (A 40min bus ride or 20 min cab from the station). Ac was not working when we arrived and we were told to open the windows. Breakfast is very basic. It’s not a 4 star hotel. More like a 3 star.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Gagandeep

Liked: Cleanliness, staff & service, amenities
Great location but rooms need renovation
Stayed 1 night in Jan 2025
Verified

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Friendly staff and clean room. I was there for a couple of nights for the Milan chelsea game, and had a good experience of the hotel overall
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Oct 2024
Verified

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited from CA & Enjoyed the stay at the Mirage. Rooms are clean and breakfast was included. Minor issues were addressed by staff and resolved. Good value in comparison to the neighboring hotels.
Stayed 2 nights in Nov 2022
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, but they had no clue about the Expedia VIP perk, which is not a deal breaker just a comment.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service, Comfort, and Delicious Breakfast!

Fantastic service and convenient location on Tram line 14 (one of the main ones) and a 1 minute walk from Tram line 1. Excellent breakfast as well! Beds were firm memory foam; I don't usually like a firm mattress, but these were amazing. Excellent sleep had every night, and the room was very quiet!
Stayed 5 nights in May 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mirage Milan

Great stay, friendly and helpful staff, a little dated in places. Breakfast was ok but would have liked more hot options.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Carey

Liked: Cleanliness, staff & service
Property was a little dated but clean and comfortable. Breakfast was included. The offered parking from 10€ a night but there was plenty of free parking near the hotel. Pretty básico but I would stay there again.
Stayed 1 night in May 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Nice hotel - the staff was very kind og made a good service. The rooms were ok but a little old. The breakfast was not that good.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Kazuki

Liked: Cleanliness, staff & service, property conditions & facilities
A bit away from the city centre.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Reinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend for business travel

Good service, however noisy rooms due to traffic, the earplugs provided were needed. Friendly and helpful staff. Taxi service within minutes
Stayed 4 nights in Sep 2022
Verified

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
The property is an average hotel. Nothing special, kind of old
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The property was right across from #14 which you can take to Duomo-city center. We also used it to get to our Eurail Train in Milan Central. The staff were very knowledgeable and helpful. The breakfast was excellent, Multo Bene.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Camelia

Liked: Cleanliness, staff & service

Overall good hotel

Check in fast and easy. Room very clean. Breakfast very good. Very noisy in room because of poor windows isolation. Easy acces to Duomo, Castle, Cimitiro Monumentale with tram 14, station in front of the hotel.
Stayed 3 nights in Mar 2023
Verified

6/10 Okay

Derya

Liked: Cleanliness, staff & service, amenities
It is a modest place and the room was clean, staff was friendly and helpful, but the room was so small and old-fashioned comparing to the rate I pay, and the sink was partially clogged.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Lida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff is very nice. Great breakfast. Unfortunately the location is not ideal for tourists. At least 40 minute Tram ride from all the main attractions. Closest metro station is 20 mins away. Getting to the central station was a headache with the morning traffic.
Stayed 4 nights in Sep 2023