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DH Rooms Castello

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Photo gallery for DH Rooms Castello

Front of property
Exterior
Deluxe Room
Deluxe Room
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Piazza Castello 5, Milan, MI, 20121
  • Place, Castello Sforzesco
    ‪2 min walk‬
  • Place, Piazzale Cadorna
    ‪3 min walk‬
  • Place, Piazza del Duomo
    ‪12 min walk‬
  • Airport, Milan (LIN-Linate)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.6 out of 10
Excellent
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

DH Rooms Castello

Guesthouse in Milan, near Piazza del Duomo
Express check-in, express check-out, and free WiFi in public areas are available at this smoke-free guesthouse. Other amenities include multilingual staff assistance.
DH Rooms Castello offers 11 air-conditioned accommodations with safes and slippers. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Milan guesthouse provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at DH Rooms Castello, you're just a quick walk from Castello Sforzesco. You'll find features like free WiFi in public areas.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Amenities include a multilingual staff
  • Within a 15-minute walk of Piazza del Duomo and Cathedral of Milan
As a guest of DH Rooms Castello, you'll find multilingual staff, express check-in, and express check-out. Public spaces have free WiFi.

This Milan guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 9.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
The front desk at this property is open daily from 10:00 AM - 6:00 PM.
Guests will receive key retrieval information. Guests are recommended to download the property's whatsapp mobile app before check-in.
Property Registration Number 015146-ALB-00555
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

The Couper Castello Milan
The Couper Castello Guesthouse
The Couper Castello Guesthouse Milan

DH Rooms Castello Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 60 out of 116 reviews
Rating 8 - Good. 27 out of 116 reviews
Rating 6 - Okay. 14 out of 116 reviews
Rating 4 - Poor. 6 out of 116 reviews
Rating 2 - Terrible. 9 out of 116 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is minimal human interaction setup. So you get a web link to open doors, limited front desk presence, etc. But as far as it goes, it’s well implemented. State of hotel is pretty basic, essentially it’s rooms in a beautiful old building bundled together, not really a hotel as such. The location is amazing, safe, loads of eating options, and well communicated for exploring the central part of the city. Also close to two underground stops, so ideal for getting to airports or other parts of the city.
Stayed 6 nights in Sep 2025

10/10 Excellent

Tristan

Stayed 3 nights in Sep 2025

10/10 Excellent

Tricia

Stayed 1 night in Sep 2025

6/10 Okay

Theodore

Liked: Staff & service
Disliked: Property conditions & facilities
Strange and esoteric, but good location and pleasant. Cell phone needed for entry
Stayed 1 night in Sep 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for a short stay. Highly recommended. Staff very pleasant. Wonderful neighborhood.
Stayed 1 night in Sep 2025

2/10 Terrible

michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here! Lots of issues. More of a guesthouse, this is not a real hotel. Nice room photos but it stops there. No signage outside with no key for door other than wifi-passcode...another guest outside crying when we came back from late dinner as she had no signal. This guesthouse shares with offices in same building, dirty with mold in bathroom, water not draining in shower, not secure with easy access by public, bag storage in open hallway. Staffed only from 10AM-6PM (Cristina working desk was lovely and affirmed hotel has issues). EX: No hot water during our stay...AC not functioning, etc Hotel left us out of our last night reservation and promised reimbursement/refund. We have yet to receive refund. We are avid European travelers and i used to live in Europe...worst experience I've had for the money by far.
Stayed 1 night in Sep 2025

4/10 Poor

Laurie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs A LOT of help. There is no signage outside of the building to understand where the hotel even is. You go through a nondescript door and take the stairs to the 2nd floor where there is a regular single door with a small sign of the hotel hanging from the door. Totally odd. They only have one person working the front desk from 10AM-6PM. Highly inconvenient hours for the guests. We also had a cold shower. No hot water when we stayed there. The hotel is in a partially active building with other businesses in the same building. The other portion of the building is rundown and not active. It did not make us feel safe staying here. There is no key given to open up the front gate after 6PM. You must put an app on your phone in order to open up the gate of this door. Sometimes it works, sometimes it doesn't. Depending on whether their WiFi is working for your phone to be connected and use the app. The most ridiculous thing we've ever experienced at a hotel. We asked to get out of our stay a day/night earlier with refund. The manager did honor this, although we still have not received our money back. So we are now looking into that. Highly disorganized hotel. Would not recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Jack

Stayed 2 nights in Aug 2025

8/10 Good

Glyn, Leeds

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, good value
Stayed 1 night in Jun 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great once you found it. Not good signage outside and reception only open 10-4. If you arrive at different time would be very tricky to get in if big door shut. Only got info how to open it when checked in!
The main door
Castello opposite hotel
Stayed 2 nights in Jun 2025

6/10 Okay

Matthew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Jasmine

Stayed 1 night in Jun 2025

10/10 Excellent

Dion

Travelled with family
Liked: Amenities
The location of the property was across from the castle in the city center.
Stayed 1 night in Jun 2025

10/10 Excellent

Nigel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find

What a great find. Lovely location, Deborah on reception was fantastic and very helpful. The rooms were very well appointed and clean. Not the most obvious to find. If you go, head through the big door and turn right.
Stayed 1 night in May 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, property conditions & facilities
Beautiful rooms and great service! Was a little hard to find but made me feel more secure while there.
Stayed 1 night in May 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky boutique hotel

Previous reviews mention some of the quirks of this hotel - no reception in the evening, no obvious entrance, electronic key to the external door, etc. However, inside you will find a lovely, modernised room with space, good shower, and comfortable bed. The location is superb - easy walking to the Duomo, the Brera district and next to the Castello Sforzesco. They responded quickly when I had a problem with the external door key - a guy came to allow me entry with an actual key. It’s a great place to stay if you can accept there is no reception after 5pm. I would stay again.
Stayed 3 nights in May 2025

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities
Great location but though to find
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and great location

Fantastic stay, lovely location. Friendly staff. Private access to hotel. Close to attractions.
Stayed 1 night in May 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent experience with Couper Castello and would certainly come back. The room and facilities are exquisitely decorated, Debora is a fantastic host, the central location is great and you are literally across the street from Castello Sforzesco! I will mention a few things that were not negatives to me, but people should be aware prior to booking: - This is not a conventional hotel, so you should not expect 24/7 staff on site, amenities, etc. They do housekeeping daily and the host is on site during business hours. - The facility is located inside a historical building, so the elevator is dated, if that matters to you. - The room I stayed at had a window, but no view. Not sure about others. Very memorable experience and looking forward to being back some day.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Feb 2025

2/10 Terrible

Justin

Stayed 1 night in Feb 2025

10/10 Excellent

Angeiglys

Stayed 1 night in Feb 2025

6/10 Okay

DIANA

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024