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CHENDA INTERNATIONAL HOTEL

3.0 star property

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Photo gallery for CHENDA INTERNATIONAL HOTEL

Hot springs
Restaurant
Lobby lounge
Traditional Room, Non Smoking
Traditional Room, Non Smoking

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

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927-1 Minamiuonuma, Minamiuonuma, Niigata, 949-6372
  • Place, Ishiuchi Maruyama Ski Resort
    ‪4 min walk‬
  • Place, Gala Yuzawa
    ‪3 min drive‬
  • Place, Ishiuchihanaoka Ski Area
    ‪3 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

  • 39 sq m
  • Sleeps 7
  • 2 Single Beds, 2 Double Beds and 1 Single Sofa Bed

View all photos for Room, Non Smoking (Japanese western room for 5)

Room, Non Smoking (Japanese western room for 5)

Room, Non Smoking (Japanese western room for 5)

  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Futons

View all photos for Traditional Room, Non Smoking

Traditional Room, Non Smoking

Traditional Room, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Room, Non Smoking (Japanese western room for 4)

Desk, free WiFi, bed sheets

Room, Non Smoking (Japanese western room for 4)

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons

View all photos for Room, Non Smoking (Japanese western room for 3)

Desk, free WiFi, bed sheets

Room, Non Smoking (Japanese western room for 3)

  • 17 sq m
  • Sleeps 3
  • 1 Single Bed and 2 Single Futons

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking

Triple Room, Non Smoking

  • 17 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

CHENDA INTERNATIONAL HOTEL

Along with a restaurant, this hotel has a microwave in a common area and concierge services. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, laundry facilities, free train station drop-off, and a vending machine are onsite. Change of towels is available on request.
CHENDA INTERNATIONAL HOTEL offers 29 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and toothbrushes and toothpaste. Change of towels and change of bedsheets can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at CHENDA INTERNATIONAL HOTEL, you're just a quick walk from Ishiuchi Maruyama Ski Resort. Features include free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Amenities include locker space, laundry facilities, and an elevator
  • Onsite recreation includes ski equipment rentals
  • Just a 5-minute walk from Ishiuchi Maruyama Ski Resort and a 4-minute drive from Gala Yuzawa
  • Free train station pick-up and train station drop-off shuttle service
There's a restaurant on site. WiFi is free in public spaces. A train station pick-up service and a train station drop-off service are free. A vending machine, ski storage, and concierge services are also featured at CHENDA INTERNATIONAL HOTEL. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Minamiuonuma hotel.

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 9:00 AM.
CHENDA INTERNATIONAL HOTEL has a restaurant on site.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 8:30 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,500 per person
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 3,500

Things to do

  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 steps to reach entrance
  • Lift (119 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Heating (climate-controlled)
  • Laundry detergent
  • LED lighting
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from December 8 2024 to October 31 2026 (dates subject to change).

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately JPY 1500 per person
  • Hosted evening meal: JPY 3500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

CHENDA INTERNATIONAL HOTEL Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 4 out of 11 reviews
Rating 4 - Poor. 3 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

7.8/10

Cleanliness

5.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

4/10 Poor

Matthew

Disliked: Staff & service
Very poor service. Amenities not as advertised.
Stayed 2 nights in Feb 2024

8/10 Good

VALERIE

Travelled with family
Liked: Cleanliness, staff & service

Value for money

Fast and easy self check in when we arrived on the 21st Dec. Room is clean with views, we stayed in traditional tatami room type. The hotel should have a regular and frequent bus service even though the ski resort is not open yet so as to convenient the guests who stay there. There is no family mart nearby. The hotel is near to Ishiuchi Maruyama ski Resort (Hatsukaishi entrance) and it's just about 5 mins walk and it's also near to some public onsen. The staff is friendly and can speak very good English.
Stayed 5 nights in Dec 2023

6/10 Okay

なえみ

Stayed 1 night in Aug 2024

6/10 Okay

耕平

Travelled with family
Liked: Cleanliness, property conditions & facilities
送迎があってよかった。
Stayed 1 night in Aug 2024

6/10 Okay

かずし

Stayed 1 night in Mar 2024

4/10 Poor

MU HSUAN

Disliked: Staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Masashi

Travelled with group
Liked: Cleanliness
Disliked: Staff & service

Bad booking experiense

Overall, I’m dissatisfied with my experiense at this hotel. In particular, this hotel didn’t approve my date change request, even it was made within the change period. I requested reducing a night for stay. So that should be refunded. Allow me to advice to other guests that your booking for this hotel won’t be editable with any reasons. Second point is almost hotel staff don’t understand neither English nor Japanese. They can speak Chinese only. The room, lobby, …etc accomdations are clean enough. Buffet style Breakfast&Dinnerwill be served as options. They are almost Japanese cuisine. The quality of food is not bad. Especially, the rice is very tasty! It would be great if booking experiense is improved.
Stayed 3 nights in Feb 2024

10/10 Excellent

Hsiuhung, Hsinchu County

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently & cozy staying for ski since hot spring & shuttle bus station nearby. But lacking of food choice though their breakfast & dinner buffet are delicious.would booking again next time.
Stayed 3 nights in Jan 2024

8/10 Good

あかね

Travelled with family
Liked: Property conditions & facilities
今回は家族でスキー場に行くのに宿泊しました。裏には温泉、すぐ近くにはスキー場とっても便利でした
Stayed 1 night in Jan 2024