Crowne Plaza Suites MSP Airport - Mall of America by IHG

3.5 star property

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Photo gallery for Crowne Plaza Suites MSP Airport - Mall of America by IHG

Indoor pool
Breakfast, lunch and dinner served
Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
3 Appletree Square, Bloomington, MN, 55425
  • Place, Mall of America
    ‪19 min walk‬
  • Place, Great Wolf Lodge Water Park
    ‪2 min drive‬
  • Place, Nickelodeon Universe
    ‪3 min drive‬
  • Airport, Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪5 min drive‬

Room options

Premium Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(71 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

7.8 out of 10
Good
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 Double Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Premium Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

Crowne Plaza Suites MSP Airport - Mall of America by IHG

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Crowne Plaza Suites MSP Airport - Mall of America by IHG offers 430 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 43-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Suites MSP Airport - Mall of America by IHG. During your stay, you'll be within walking distance of Mall of America. Enjoy features like free WiFi in public areas and a free roundtrip airport shuttle, plus an indoor pool. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi
  • Enjoy American cuisine while dining at AiRECraft Bar and Grill
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a porter, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Nickelodeon Universe and a few minutes from Mall of America
  • Free airport shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Crowne Plaza Suites MSP Airport - Mall of America by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 11 meeting rooms are available. Event space at this hotel measures 8937 square feet (830 square meters) and includes conference space. A vending machine, an arcade/game room, and multilingual staff are also featured at the business-friendly Crowne Plaza Suites MSP Airport - Mall of America by IHG. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

This 3.5-star Bloomington hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10 AM.
AiRECraft Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 4:00 AM to midnight at scheduled times
  • Uncovered parking on site (USD 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10 AM for a fee: USD 12 to 30 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AiRECraft Bar and Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • 8,937 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per night, plus a deposit of USD 75 per stay
  • Only dogs are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults, and USD 10 to 15 for children
  • Uncovered self parking fee: USD 10.0 per night
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Suites MSP Airport - Mall of America by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Minneapolis Int'l
Crowne Plaza Minneapolis Int'l Airport Mall America
Crowne Plaza Minneapolis Int'l Hotel
Crowne Plaza Minneapolis Int'l Hotel Mall Airport America
Crowne Plaza Aire MSP Airport Mall America Hotel Bloomington
Crowne Plaza Aire MSP Airport Mall America Hotel
Crowne Plaza Aire MSP Airport Mall America Bloomington
Crowne Plaza Aire MSP Airport Mall America

Crowne Plaza Suites MSP Airport - Mall of America by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 477 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 129 out of 1003 reviews
Rating 4 - Poor. 91 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I needed, very friendly staff and convenient to the airport!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Great staff and room was very comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities
Everything was great. Will definitely be staying there again.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Chris

Liked: Cleanliness, amenities
The hotel seemed dated, but the staff were nice and it has a restaurant on site.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities
Rooms were nice and clean, bed fairly comfortable. We like to stay here the night before we fly out on vacation. Have a great restaurant and long term parking if you want to do that. Very convenient to the airport and reasonable rates!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Marcella Roline

Liked: Cleanliness
Disliked: Amenities
Room was clean, staff was very good.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Leon

Liked: Cleanliness, property conditions & facilities
Great nice an clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Leon

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities
Nice staff, clean I will stay there again. Great restaurant!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
Front desk staff were wonderful- very helpful and friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Noah

Liked: Cleanliness, amenities, property conditions & facilities
The room was great, and the staff were extremely helpful. Especially at the restaurant.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine - stayed as we flew out in the morning.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
Nice rooms. Good food shuttle g ood for flying out
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. I would recommend it snd would come back again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

JuWanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compassionate. First hotel Bestwestern turned me and my family away at 3:20am coming in from Indiana for a funeral because i was 20 minutes late due to travel conditions. Crown Plaze Staff came to rescue and allowed me to check in early so my family and I would not have to sleep in our car. Thank You Staff at Crown Plaza😁
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Scott

Disliked: Amenities, property conditions & facilities
Spend a little more to get a better product
Stayed 1 night in Feb 2026
Verified

8/10 Good

Danette

Room was clean and comfy. Hotel is outdated. Restaurant/bar was not open until 5 pm. That was a bummer however We waited as we didn’t want to leave or drive anywhere else. Food was good so glad we waited.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
Well done hotel staff and restaurant staff! You helped salvage a 22yr anniversary when we got bumped to the next day on our flight. Appreciate you!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort

Another great stay.

Staff and hotel were great. The parking lot/garage was being worked on with lead to some congestion.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

tory

Disliked: Amenities
Hot tub wasn't working. Room was rundown and shabby.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Nancy J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before. Close to airport, park n fly and Mall of America
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, quiet, friendly staff, easy check in and check out
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Shay

Liked: Cleanliness, staff & service
Slightly outdated hotel that could use many upgrades but all staff were friendly and room was clean upon arrival.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Arrived early and was able to check-in, everything was clean, staff friendly, food at the on-site restaurant was good.
Stayed 1 night in Jul 2025