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Stay Express Inn & Suites - Mobile AL

2.5 star property

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Photo gallery for Stay Express Inn & Suites - Mobile AL

Front of property
Standard Room, 2 Queen Beds, Non Smoking
Seasonal outdoor pool
Reception
Deluxe Room, 1 King Bed, Non Smoking | Living area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
5170 Motel Ct, Mobile, AL, 36619
  • Place, Westgate Plaza
    ‪8 min walk‬
  • Place, Mobile Cruise Terminal
    ‪12 min drive‬
  • Place, University of South Alabama
    ‪13 min drive‬
  • Airport, Mobile, AL (MOB-Mobile Regional)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(16 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 Queen Bed, Mobility Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Stay Express Inn & Suites - Mobile AL

Hotel in Mobile with free breakfast and a seasonal outdoor pool
A seasonal outdoor pool, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free full breakfast and free self parking are also provided. Additionally, a computer station and gift shops/newsstands are onsite.
Stay Express Inn & Suites - Mobile AL offers 77 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 3-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at Stay Express Inn & Suites - Mobile AL, you're just a quick walk from Westgate Plaza. Features include free breakfast and free self parking, plus laundry facilities.
  • Free full breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a gift shop, a computer, and laundry facilities
  • 9 minutes by foot from Westgate Plaza and a 4-minute drive from Theodore Oaks
  • Cats and dogs welcome for a fee
Free breakfast is available daily. A seasonal outdoor pool, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Stay Express Inn & Suites - Mobile AL. Free self parking is available.

This Mobile hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 3-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.

Stay Express Inn & Suites - Mobile AL Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 106 out of 238 reviews
Rating 8 - Good. 56 out of 238 reviews
Rating 6 - Okay. 35 out of 238 reviews
Rating 4 - Poor. 16 out of 238 reviews
Rating 2 - Terrible. 25 out of 238 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is good and always provided. I had to extend my stay because i love it. Everyone is sweet and attentive. Clean hotel. Both inside and out. The rooms are also spacious with a/c
Stayed 1 night in Sep 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 2 nights in Sep 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, the best customer service.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Room looked good and was spacious. Only complaint was the hot tub was down. I know it’s not their fault. Would stay again.
Stayed 2 nights in Sep 2025

8/10 Good

Brenda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 2 nights in Sep 2025

6/10 Okay

Nykea

Stayed 3 nights in Sep 2025

4/10 Poor

Mitchell

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Firstly, the property may be in the middle of new owner. They may be working on the property. The cockroaches and cockroach eggs were not what we were expecting. The cockroaches were alive, and the eggs were in the furniture drawers. We had dogs. We paid the fee as usual but they ended up double charging us. Called the office and they said they couldn’t change the charge. We’ll dispute the charge with the cc company. It’s not a big deal but it takes time. We would choose anywhere else to stay in mobile.
Stayed 1 night in Sep 2025

8/10 Good

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Nothing to drink at breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Sushil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and clean
Stayed 1 night in Sep 2025

6/10 Okay

James

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Decorian

Stayed 1 night in Sep 2025

10/10 Excellent

Elizondo R.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Nicholas

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room needs a deep cleaning. Dust everywhere, musty smell and just overall feels like it was cleaned half hearted.
Stayed 2 nights in Sep 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Served its purpose

Staff is very friendly! The room was hot and the fridge was not working when we go there. We turned the air down and it worked fine to cool the room. They fixed the fridge issue quickly while we were out. They serve a good breakfast, but get there early. Breakfast is supposed to be till 10, but at 9 pickings we’re slim, it was not replenished and fully available until 10. We were only there for one night and it was decent for the price and purpose of our stay.
Stayed 1 night in Sep 2025

2/10 Terrible

Cielita

Disliked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was excellent the room was nice mixed emotions about the jacuzzi not functioning but the only complaint about anything else was one of the pillows had hair on it. That was gross we threw it in the floor. And on the first floor the door at the end of the hall My room 101 was loud and squeaky and I heard it every time it opened and closed.
Stayed 1 night in Aug 2025

8/10 Good

Victoria

Travelled with family and small children, Travelled with partner
The staff at this hotel exhibited exceptional customer service. The ladies who checked us in were kind and helpful when needed. I could tell our room had been cleaned but the carpets need to be pulled. There was a slight sour smell. Our refrigerator didn't work, which was a slight inconvenience and they are short staffed. The breakfast was pretty good and they tried to stay on top of replenishing items as they got low. The customer service alone can cause this hotel to soar with the proper assistance. Ultimately, we enjoyed our stay. I definitely felt safe on the property and in the area.
Stayed 3 nights in Aug 2025

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly Surprised!!!

Stayed 2 nights in Aug 2025

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Paul

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Don't like it. Everything need repairs and cleaning.
Stayed 1 night in Aug 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a go to

Always a pleasant stay.
Stayed 2 nights in Aug 2025

2/10 Terrible

Oleksii

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel has bed bugs in the beds, horrible place with horrible service
Stayed 1 night in Aug 2025

6/10 Okay

J. Everton

Stayed 1 night in Aug 2025

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the front desk hosts was all so friendly and made you feel at home
Stayed 4 nights in Aug 2025