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Diplomat Diani Beach Resort

3.5 star property

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Photo gallery for Diplomat Diani Beach Resort

Studio
Meeting facility
Lobby sitting area
Outdoor pool
Terrace/patio

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Pool
  • Room service
  • Laundry

Explore the area

View in a map
Diani Beach Road, Diani Beach, Kwale County
  • Diani Beach
    ‪1 min drive‬
  • Galu Kinondo Beach
    ‪4 min drive‬
  • Tiwi Beach
    ‪20 min drive‬
  • Mombasa (MBA-Moi Intl.)
    ‪54 min drive‬

Room options

View all photos for Apartment, 3 Bedrooms

Premium bedding, free WiFi, bed sheets

Apartment, 3 Bedrooms

  • 60 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Studio

Studio

Studio

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Diplomat Diani Beach Resort

Hotel with 2 restaurants, a quick walk to Diani Beach
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a snack bar/deli, a rooftop terrace, and a conference center are onsite.
Diplomat Diani Beach Resort offers 40 accommodations, which are accessible via exterior corridors and feature slippers and complimentary toiletries. Beds feature premium bedding. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include showers with rainfall showerheads.

This Diani Beach hotel provides complimentary wireless Internet access. 28-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Diplomat Diani Beach Resort, you're just a quick walk from Diani Beach. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 0.2 mi (0.4 km) from Diani Beach and 9 mi (14.4 km) from Tiwi Beach
  • Airport shuttle service available for a fee
There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A business center and meeting rooms are available. An outdoor pool, a rooftop terrace, and barbecue grills are also featured at Diplomat Diani Beach Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Diani Beach hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

More

  • Access via exterior corridors
  • Ceiling fan

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KES 5000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
Diplomat Diani Beach Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Diplomat Diani Beach
Diplomat Diani Diani
Diplomat Diani Beach Resort Hotel
Diplomat Diani Beach Resort Diani Beach
Diplomat Diani Beach Resort Hotel Diani Beach

Diplomat Diani Beach Resort Reviews

Reviews

6.6
Rating 10 - Excellent. 5 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 5 out of 18 reviews

6.6/10

Cleanliness

6.4/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Manon

Travelled with family
Liked: Cleanliness, staff & service

This is not a resort

Ok for 3 nights. The breakfast included is minimal We didn’t have hot shower but was ok because it was hot too. Lots of power breakdown during the stay. The swimming pool is ok but sunbed very old. The staff is friendly. Room clean. No mosquito net during our stay. Just 10 minutes walk from the beach.
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel didnt have my reservation placed so I had a problem in the beginning.But the supervisors was friendly and helped us sort out the issue. Overall the other days run smoothly once we had our room the next day.
Stayed 3 nights in Dec 2019

6/10 Okay

Bergitte Imbatu

Travelled with family
Disliked: Cleanliness
Stayed 5 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not resorts, most bad service in my life

I don't know where to start. First at all, it is not resort. It is like apartment village. When we checked in, they tried to give us a tiny room with single bed without fan (we booked studio with kitchen). We did not accept it, they gave us another one. Room was dirty. Fan or wifi did not work. Kitchen had 2 plates and cups, no stove or even water heater. Sink did not come water. Shower comes salty water directly from ocean. Laundry service by hands, dirty towels and sheets. It is not beach front, you need to walk 7min to beach middle of bush. Breakfast. Cold beans, cold pasta, chapata, sausage, cabbage, eggs. Bread sometimes, nothing to put on. One time had raw meatballs. If you are vegetarian, there is nothing for you to eat. First day we arrived we were tired and wanted to eat in “resort restaurant". They had many pages menu, but only they could serve was chicken, rice and fries. Total 8usd plate 1 chickenleg and rice, you have to wait 1,5 hours to come. Waiters brings the bill for you at the same time with a food, and rushing you to pay before you even touch your plate. Second and third night same thing, only chicken. We spoke directly with manager, that go supermarket and buy vegetables,meat, fish.. 4 nights, had only chicken. Waiter begging, please take chicken.. We took tuktuk to ukunda and ate delicious food with 2usd/plate. We asked stove and cooked our meals rest of the days. Bar they served mojito, no ice or alcohol, most bad my life. GO SOMEWHERE ELSE!!
Stayed 7 nights in Dec 2019

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Very nice hotel. Awesome breakfast, clean pool. Very friendly accomodating people . Good internet, hot water and internet
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A budget hotel that is clean. Basically, you get what you pay for; it isn't a luxury hotel and that is reflected in the price.
Stayed 8 nights in Nov 2019

8/10 Good

LenseYadete, Addis Ababa, Ethiopia

Travelled with partner
Liked: Amenities
I had a great time. Very welcoming and comforting stuff. Available 24 hours attending our needs. Property is clean and the rooms are also ok. The tap water is soo salty, couldn't even wash my mouth with it. My only disappointment is the breakfast menu. Only one or two meals are available due to lack of ingredients. But the shefs tried to make the best from what they had. But all in all, we had a great time.
Stayed 3 nights in Dec 2019

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Room is very pretty. Hot water, very cold AC, plentiful breakfast, amazing clean pool, very quiet. Very nice staff, always ready to help. Good internet
Stayed 1 night in Nov 2019

2/10 Terrible

A.K

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No mosquito net and couldn't sleep. .. We canceled but no refundation. ..
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very nice breakfast well done staff friendly,good rooms apart from bath room no cold water well equipped kitchen .
Stayed 1 night in Mar 2019

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Am Anfang gab es Schwierigkeiten wegen der Buchung, weil erst wurde ich vom Taxifahrer ins Bright Star gefahren. Nach langer Diskussion wurde ich dann in das Diplomat hotel gefahren. Da war natürlich alles super und sauber
Stayed 14 nights in Dec 2020

2/10 Terrible

Majbritt

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Virkelig dårlig service

Hotellet var overbooket, så de kunne ikke tilbyde os det vi havde booket, ej heller en seng hver. Vi har også sendt en klage til hotels.com vedrørende dette, men mangler fortsat svar.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We should have been able to predict how bad it would be by the fact that the hotel did not respond to two messages from us and repeated phone calls before we arrived. We should have cancelled then and there. We had selected the option to pay the hotel directly, and when we checked in (late at night) we were given the impression that we had to pay the full amount upfront. So we did. Huge mistake. The WiFi did not reach our room, despite being promised WiFi in our room and all public areas. Even in reception, the WiFi would keep cutting out. Electricity kept cutting out too. The fan in our room was fixed to the wall in an awkward way that did not allow us to position it to blow on us. The lights in the flat were red (yes, seriously, red!) so we couldn't even read in the evening. The breakfast was awful, and the cutlery provided was dirty (it had bits of food on it - disgusting). Turns out, we were the lucky ones. Other guests were complaining that they did not even have water in their room to shower. Other guests were turned away because they were overbooked (despite having already paid online). The manager's attitude was horrific. His response: "This is Africa." Long story short, Expedia arranged for us to relocate to another hotel. However, Diplomat Diani Beach Resort has still failed to refund us for the nights that we did not stay there, despite being instructed by Expedia to issue us with a refund. Stay away, and definitely don't pick the pay direct option.
Stayed 7 nights in Dec 2019

4/10 Poor

Ivo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad choice.

Located a bit away “from everything”. One guy at reception was very service minded, the rest terribly slow. Things not to like: Breakfast is from 7:30 to 10, but if you come after 9 half the dishes are gone including juice. On request for more I was given the same answer two days in a row; get up earlier! Seriously...? WiFi is terrible, on/off every 5 seconds. The drinkingwater they provide in rooms taste like 1942. Water in shower/tap is salty. In total quite a boring place that will never reach any form for heydays. Will not stay again.
Stayed 5 nights in Dec 2019

2/10 Terrible

Catherine

Disliked: Staff & service, room comfort

very bad no water no shower

No water shower not possible we have to find an other place to Stay
Stayed 1 night in Nov 2019

8/10 Good

HAKAN

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 9 nights in Apr 2019