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PrideInn Hotel Diani

3.5 star property

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Photo gallery for PrideInn Hotel Diani

Outdoor pool
Breakfast, lunch and dinner served
Memory-foam beds, individually furnished, desk, blackout curtains
Outdoor pool
Outdoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Diani Beach Road, Ukunda, Diani Beach, 66969 0200
  • Place, Diani Snake Park
    ‪2 min walk‬
  • Place, Diani Beach
    ‪12 min walk‬
  • Place, Nyali Beach
    ‪50 min drive‬
  • Airport, Mombasa (MBA-Moi Intl.)
    ‪49 min drive‬

Room options

View all photos for Superior Room, 1 Single Bed, Non Smoking

Memory-foam beds, individually furnished, desk, blackout curtains

Superior Room, 1 Single Bed, Non Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, Pool View

Superior Room, Pool View

Superior Room, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking

Memory-foam beds, individually furnished, desk, blackout curtains

Superior Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

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About this property

PrideInn Hotel Diani

Along with an outdoor pool, this smoke-free hotel has a restaurant and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.
PrideInn Hotel Diani offers 40 air-conditioned accommodations with complimentary bottled water and slippers. Rooms open to balconies. These individually furnished accommodations include desks. Beds feature memory foam mattresses. This Diani Beach hotel provides complimentary wireless Internet access. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at PrideInn Hotel Diani, you're just a quick walk from Diani Snake Park. Free WiFi in public areas, free self parking, and a free manager's reception are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Steps from Diani Snake Park and 11 minutes by foot from Diani Beach
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. A free manager's reception is offered. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and barbecue grills are also featured at PrideInn Hotel Diani. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Diani Beach hotel is smoke free.

The hotel hosts a free manager's reception on select days.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 8 AM to 10 AM for a fee: KES 1,000 for adults and KES 1,000 for children
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Terrace

Accessibility

  • Lift

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1993
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 23-inch TV

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at PrideInn Hotel Diani

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately KES 1000 for adults and KES 1000 for children
  • Airport shuttle fee: KES 5000 per vehicle (roundtrip)
  • Airport shuttle fee per child: KES 5000 (roundtrip), (up to 3 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
PrideInn Hotel Diani offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

PrideInn Hotel Diani Ukunda
PrideInn Express Diani Diani Beach
PrideInn Express Diani
PrideInn Hotel Diani Hotel
PrideInn Hotel Diani Diani Beach
PrideInn Hotel Diani Hotel Diani Beach

PrideInn Hotel Diani Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 47 reviews
Rating 8 - Good. 17 out of 47 reviews
Rating 6 - Okay. 9 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 8 out of 47 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay the manager and staff are very attentive and extremely accommodating! Alex the server did a great job with our food!
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Warren Jim Zachary

Accessible, modest, budget friendly.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Joseph K

Liked: Cleanliness, staff & service, property conditions & facilities
People were very nice and , good customer service. I can’t wait to visit again.
Verified

8/10 Good

Arin

Liked: Cleanliness, property conditions & facilities
Nicest most helpful staff anywhere you can find. The breakfast is buffet style and excellent, definitely worth adding to your stay. Only issues were that it took a long time for warm water to flow and the water pressure was weak. The room was small but very clean. Decent location to beach activities, but definitely not in the heart of things.
Stayed 7 nights in Jun 2025
Verified

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the buffet breakfast and the option that i didn't have to wake up so early to make it. The staff was very friendly and helpful . The rooms were clean my only issue was abit with hot water was not sometimes available but they did offer to change the rooms but we prefered to stay there. This is a hotel i would definitely recommend and would personally go back to .
Stayed 3 nights in Jul 2021
Verified

8/10 Good

geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, and a great value for the quality of the property, staff, and pool. My only complaint is that the bed was a bit too firm; but I’ve found this very often in traveling. AC seemed to struggle a bit, never got cool enough in the room.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Winifred the waitress, was always there to help you with food choice or drinks, And always smiling. Also Top chef, Thomas would always come out of kitchen and ask if your food was ok and not fergetting mzungu the other chef with his lovely pasta. Will definetly return.Graeme and Ross
Stayed 4 nights in Jan 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer care was terrible . The amenities are over hyped
Stayed 3 nights in Aug 2021
Verified

2/10 Terrible

Sonya

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Doesn’t look anything like the photos. The water coming out of the shower smells like sewage. I paid for 3 nights, but I couldn’t stay. It was horrible.
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Once I had to be moved in the middle of the night due to mosquitoes, (the hotel DOES NOT supply mosquito nets) then I had to endure cold showers for at least 4 nights because the hot water system was NOT working.
Stayed 6 nights in Aug 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unhappy ending

For the price it was an okay stay, rooms are clean and in good condition. Unfortunately, in the restaurant we did not always get what we ordered and at the end of our stay they wanted to charge us additionally. The staff tried to make us to resolve the matter and seemed uncaring for the whole situation. Which ended with an long and annoying conversation.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Gibson

Disliked: Staff & service
Gave staff a lower rating because one of them spoiled it for the rest , instead of spraying the room against mosquitoes as requested he went in ransacked bags and personal belongings looking for something to take i believe, at the end he left without doing what took him there in the first place . Please lock everything when you go to this place some characters that work there have no integrity
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

Holger

Disliked: Staff & service

Very bad Supervisior Alex

The Supervisior Alex Treath me and shout me about one botthle what i want outside he make big Drama to me i have paid but he say not allowed taking outside.I tell him i make bad comment he say no problem what is this for Supervisior make the Hotel down the same Security will check my car and look i have gun i have feel very bad in this Hotel i come never back
Stayed 1 night in Feb 2025
Verified

6/10 Okay

willem

Liked: Cleanliness, staff & service, amenities
Heb het hotel ervaren als een net, schoon hotel met zeer hulpvaardig personeel, bediening en eten in het restaurant vond ik prima. Helaas toch ook wel wat minder goede punten: het is een familie hotel, dus best wel veel kleine kinderen die spelen in en rond het zwembad, die VEEL geluid maken (daar had ik natuurlijk bij het boeken zelf op moeten letten), de kamer die ik had was erg gehorig, al vanaf s'morgens 06:00 uur waren de personeelsleden bijna woordelijk te verstaan, en veel dichtslaande deuren. Ook duurt het erg lang (soms wel 5 minuten) voor er warm water is in de douche. Dit zijn voor mij geen klachten, maar wel aandachtspunten voor het hotel management.
Stayed 11 nights in Oct 2025
Verified

8/10 Good

Laetitia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hébergement agréable, literie très confortable
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Loren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel needs painting and alot of other general repairs They do not have a Wardrobe to keep clothes The rooms are stuffy The bedsheets dont look clean The swimming pool has cracks The food is bad Customer service is very slow What is listed in the catalogue available in the rooms is not what the hotel offers
Stayed 4 nights in Dec 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was pretty awesome however the booking process wasn't the advertised price was Ksh 2,870.00 per person per room but when we made the booking I was charged 62 Euros which translates to about Ksh 8,200.00 which wasn't what I was expecting.
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Abdikhafar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra

Väldigt nöjd
Stayed 3 nights in Dec 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhige Lage in Stadt Ukunda,freundliches Personal,
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mycket bra

Mycket bra service, vänlig personal
Stayed 10 nights in Mar 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
I was taken to the first room and the A/C system was not working. Got moved to another room which was working perfectly. Terrible WiFi; couldn’t get anything done while I was there. The bathroom needs some work. The place needs some renovating because becoming a part of the PrideInn chain it is behind. The staff was amazing and were attentive to everything. They made the stay better.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location close to beach and shopping. Staff is mega friendly. Would come back.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

gaijin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, excellent staff and great location. Did I also mention a great buffet breakfast? Only downside is the Bed is not comfortable
Stayed 3 nights in Jan 2018
Verified

8/10 Good

Jens

Liked: Cleanliness, staff & service

Gutes Hotel, zentrale Lage, tolles Persaonal

Sehr gutes Hotel, um von dort aus etwas zu unternehmen
Stayed 8 nights in Dec 2017