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Sentrim Castle Royal Hotel

3.0 star property

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Photo gallery for Sentrim Castle Royal Hotel

City view from property
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Meeting facility
View from room

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Moi Avenue, Mombasa, 0800
  • Place, Sikh Temple
    ‪10 min walk‬
  • Place, Mombasa Island
    ‪13 min walk‬
  • Place, Fort Jesus
    ‪2 min drive‬
  • Airport, Mombasa (MBA-Moi Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Triple Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Triple Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

Standard Triple Room

  • Sleeps 3
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Sentrim Castle Royal Hotel

A restaurant, a bar/lounge, and a conference center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and concierge services.
Sentrim Castle Royal Hotel offers 68 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Sentrim Castle Royal Hotel, you're just a quick walk from Holy Ghost Cathedral. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include a concierge, tour or ticket assistance, and a porter
  • Just a 2-minute drive from Mombasa Island and a few minutes from Fort Jesus
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly Sentrim Castle Royal Hotel. Self parking is free. A complete renovation of Sentrim Castle Royal Hotel was completed in January 2023.

Smoking is allowed in designated areas at this 3-star Mombasa hotel.

Sentrim Castle Royal Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1927
  • Colonial architecture
  • Designated smoking areas
  • Renovated entire property - January 2023

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Late check-in fee for check-in between 10:30 AM and 6:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sentrim Castle Royal Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:30 AM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Castle Royal

Castle Royal Hotel

Sentrim Castle

Sentrim Castle Hotel

Sentrim Castle Royal

Sentrim Castle Royal Hotel

Sentrim Castle Royal Hotel Mombasa

Sentrim Castle Royal Mombasa

Sentrim Royal Castle Hotel

Sentrim Royal Hotel Mombasa

Sentrim Castle Royal Hotel Hotel

Sentrim Castle Royal Hotel Mombasa

Sentrim Castle Royal Hotel Hotel Mombasa

Sentrim Castle Royal Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 30 out of 137 reviews
Rating 8 - Good. 40 out of 137 reviews
Rating 6 - Okay. 42 out of 137 reviews
Rating 4 - Poor. 18 out of 137 reviews
Rating 2 - Terrible. 7 out of 137 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Hans

Liked: Cleanliness, staff & service, amenities
Good location and very friendly and helpful staff. An old hotel with a lot of atmosphere.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Especially the friendliness of the staff was remarkable and made my stay great! Thank you to all!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nagib

Liked: Cleanliness, staff & service, amenities
Spacious rooms, outstabding staff, rain shower and large towels in bathroom.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Khepri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as advertised and super respectful front desk staff
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Katherine

Liked: Cleanliness
Rooms were clean, really appreciate the quiet AC and clean comfortable bed. Staff were very friendly checking in and at the restaurant. And the security guards at the door were really helpful pointing me to a bank and guiding me to a fantastic taxi to the airport.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jean-Marc

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful character and knowledgeable, professional staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Nagib

Liked: Cleanliness, staff & service

Central and convenient in Mombasa

Best location in Mombasa, very central to everywhere in town. Most lively area
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Alisun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property within easy distance of Fort Jesus and Old Town,even easier if you grab a nearby tuktuk for a 200 ksh ride. Aircon was powerful, wifi reliable, front desk reception was welcoming and easy, buffet breakfast had many options of Kenyan, Indian and English. Felt welcome, safe, and comfortable. Recommended for those who want to stay in Mombasa Town.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accom in downtown Mombasa!

Beautiful colonial style hotel. Great restaurant. Extremely helpful staff. Highly recommend!
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities
The hotel is a remarkable building and has a nice athmosphere. The bathroom is a bit dated but the rooms are spacious and well equiped. The staff is great and really friendly.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfortable stay

The stay was comfortable and the staff were cooperative. As it was in city area, i could able to visit our business related activity without delays.
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Hussain

Liked: Cleanliness, staff & service, amenities
Good property but needs upgrade n renovation.
Stayed 1 night in May 2025
Verified

6/10 Okay

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
The room was ok, but our safe and fridge did not work. Our room key stopped working twice and we had to get it replaced. Loud birds (crows?) outside all night/morning. Lower water pressure in the showers. Not the best value for money. Probably wouldn’t stay here again. Staff were pleasant.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Hussain

Liked: Cleanliness, staff & service
The property is old need restoration n upgrade. The back of the property building is next to some night club noisy on the weekends. But, the staff was nice to move me to the front of the property.
Stayed 2 nights in May 2025
Verified

4/10 Poor

Angela

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My shower did not work and front desk did nothing to resolve the problem
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliches und hilfsbereites Personal, der Pool ist sehr schön
Stayed 1 night in Nov 2025
Verified

8/10 Good

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hôtel historique,le seul bon hôtel à être ouvert en juillet 2022 dans le centre de Mombassa. Sa terrasse n’a pas changé depuis la construction de l’hôtel.Un hôtel mythique.
Stayed 3 nights in Jul 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Mir hat nichts gefallen,so kann man ein Hotel nicht anbieten!!!
Stayed 3 nights in Feb 2020
Verified

6/10 Okay

Masud

Disliked: Amenities, property conditions & facilities
Good central location to explore Mombasa island. Needs some modernisation.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
熱帯モンバサも朝夕は涼しいのだがホテルの部屋は灼熱地獄でクーラーは全く効いていない と言うかクーラーから熱風が あまりに暑いので裸で寝るしかないが裸でも眠れない暑さだった モンバサもホテルの部屋の暑さ以外はいかが 部屋の中の暑さは最悪
Stayed 1 night in Dec 2018
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service
Very convenient location with a sense of history. The property is getting tired and needs some renovation. It is good value and I will continue to stay there when I visit Mombasa.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Bemwero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

町中で便利、歴史的建造物の風格

長旅の途中で疲れをとるのに最適。なんといっても植民地時代の初期の建物なので風格があります。ここに着くとほっとします。８月４～６日、１０日と４泊しました。部屋は十分な広さがあり、落ち着けます。７日の朝は６時に出発と慌ただしかったのですが、頼むとちゃんと６時前に朝食を用意していただけました。１０日に泊まった部屋はトイレの便器から水漏れがあったのが、ちょっと残念でした。スタッフは皆フレンドリーで、テラスでの食事も美味しかったです。
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Castle ruin

The Sentrim Castle Royal Hotel is an historic place in Mombasa. Unfortunately, as castle, is breaking in pieces, and for the royal, there is nothing remaining of what it could have been. I got a room in the five floor extension built without lift !!! but was kindly moved to the old building, with a lift, but where an exhausted AC heates more than cooles the room. One of the features of these old building or new extension rooms are their dirty walls, including spots of mosquitos the clients crushed, sometimes blood included. The furniture is old, the curtains are dusty. I only got one towel in my room, for all purposes, body, hands and floor. The cold water faucet was broken and the shower water jet got no pressure, just kind of dropping ... For unknown reasons the hotel stills holds two stars and I was charged 100 USD, a scam !!! I was also charged for a cappucino I got instead of my breakfast. It is not a consolation, but the staff was nice.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for business

Ideal for business
Stayed 1 night in Feb 2018
Verified

4/10 Poor

Solo

Disliked: Cleanliness, property conditions & facilities, room comfort

Renovation Needed

I stayed 4 nights. The room furniture was outdated and needs modernizing. The bathtub fixtures were rusted, in particular the grab bars. Not little specks of rust but full-on (90%) rusted out. Didn’t feel safe even touching them to get in and out the tub. Each morning the bathtub had 3-4 centipedes in it. Water pressure and temperature weren’t adequate. The room wasn’t cleaned daily as evidenced by the bathtub ring and wash basin residue. Pay more and stay someplace else. Very disappointed.
Stayed 3 nights in Dec 2017