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Crowne Plaza Moncton-Downtown by IHG

4.0 star property

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Photo gallery for Crowne Plaza Moncton-Downtown by IHG

Breakfast, lunch and dinner served
Property video
Reception
Point of interest
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1005 Main St, Moncton, NB, E1C1G9
  • Place, Avenir Centre
    ‪2 min walk‬
  • Place, Moncton Market
    ‪5 min walk‬
  • Place, Moncton Capitol Theatre
    ‪5 min walk‬
  • Airport, Moncton, NB (YQM-Greater Moncton Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(37 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds

9.4 out of 10
Exceptional
(14 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed (High Floor)

Premium Room, 1 King Bed with Sofa bed (High Floor)

Premium Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(15 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(5 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (High Floor)

Premium Room, 2 Queen Beds (High Floor)

Premium Room, 2 Queen Beds (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite

Family Suite

Family Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Moncton-Downtown by IHG

Hotel with an indoor pool, 5-minute walk to Moncton Capitol Theatre
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Crowne Plaza Moncton-Downtown by IHG offers 190 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Premium cable television is provided.

Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Moncton-Downtown by IHG. During your stay, you're just a quick walk from Avenir Centre. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 5-minute walk from Moncton Capitol Theatre and a 3-minute drive from CF Champlain
  • Cats and dogs welcome for a fee
Crowne Plaza Moncton-Downtown by IHG offers its guests a children's pool, an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 150695 square feet (14000 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Moncton-Downtown by IHG. Parking is available for a fee.

This 4-star Moncton hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.
Baton Rouge - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 16 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: CAD 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Baton Rouge

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 150,695 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 35 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 17.95 per person
  • Self parking fee: CAD 16.00 per night
  • Pet fee: CAD 35 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 3032948
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Moncton-Downtown
Crowne Plaza Moncton-Downtown
Crowne Plaza Moncton Downtown Hotel Moncton
Crowne Plaza Moncton Downtown New Brunswick
Moncton Crowne Plaza
Crowne Plaza Moncton-Downtown Hotel

Crowne Plaza Moncton-Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1004 reviews
Rating 8 - Good. 230 out of 1004 reviews
Rating 6 - Okay. 63 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities
great location, just across the street from Avenir Ctr. Loved the infused water in the lobby. Staff were very helpful.
Stayed 1 night in Nov 2025

6/10 Okay

MARTIN

Travelled with partner
Liked: Cleanliness
Room we stayed was quite small, breakfast was not warm enough. We appreciate the staffs during breakfast, and the surrounding restaurants which are walking distance from the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

michel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Nov 2025

10/10 Excellent

Megan

Stayed 1 night in Oct 2025

2/10 Terrible

juliana

Disliked: Cleanliness, staff & service, amenities
All of it. Jacuzzi kept going off every hour. Was demanded to pay a $50 fee that wasnt mentioned anywhere when i booked and got conformation email. Jacuzzi had dirt all thru it. Was swore at and disrespected when told i coukd have a later check out. Told them about all the issue's including the very expired yogurt parfait i was given and they wanted $17 for...and tried to charge me $46 for a $16-18 breakfast with eggs bacon and toast.. and they did nothing and was just the worst experience ever for being a fancier hotel. about anything at all for the issues.
Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Beautiful hotel. Friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

kaye

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Clenan room friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, service and room service were excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Stayed 2 nights in Oct 2025

6/10 Okay

Alison

Business traveller
Liked: Cleanliness, staff & service
The room was fine, but not amazing. The whole place just had a feel that was underwhelming. I've stayed in a number of Moncton hotels for business and this one was just not as high quality as the others. Not as modern, it didn't feel like I was being pampered. I cannot, unfortunately, put my finger on it. The breakfast was very good, and the staff at the restauraunt were lovely. The reception staff were very nice, but seemed confused about things like late checkout and told me I couldn't get a printed receipt because I'd booked through Hotels.com. It was fine. Not amazing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carolyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s literally nothing I can complain about.
Stayed 1 night in Oct 2025

10/10 Excellent

Clint

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel was bright, clean and modern. Staff were extremely friendly and helpful. Made great suggestions for local attractions and places to try.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2025

8/10 Good

Roger, Charlottetown

Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating. We chose to upgrade there was a small delay in getting checked in. We were given our original room in the meantime to relax while we waited for approx 15 to 20 min. The desk staff brought us our new key so we didnt need to return to the lobby. Friendly and pleasant service provided.
Stayed 1 night in Oct 2025

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Heather, Rothesay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were modern and upgraded. Beds were so comfortable! Hrrat location.
Stayed 1 night in Oct 2025

10/10 Excellent

Perry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. So close to event....staff were friendly, room was clean and bed was so comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was very good.
Stayed 1 night in Oct 2025

10/10 Excellent

CarrieLynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Stayed 1 night in Oct 2025

10/10 Excellent

Aaliyah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly 10/10. The Night Staff did the most when I lost my phone on a weekend away.
Stayed 1 night in Oct 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
😃
Stayed 1 night in Oct 2025