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Splash Universe Resort

3.0 star property

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Photo gallery for Splash Universe Resort

Water park
In-room dining
Exterior
Exterior
Blackout curtains, iron/ironing board, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
100 Whitetail Drive, Dundee, MI, 48131
  • Place, Holiday Inn Dundee-Waterpark
    ‪1 min walk‬
  • Place, Russell Stover Candies
    ‪5 min walk‬
  • Place, Old Mill Museum
    ‪1 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪38 min drive‬

Room options

View all photos for Family Studio Suite, Multiple Beds

Family Studio Suite, Multiple Beds

Family Studio Suite, Multiple Beds

  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Family Suite, 2 Bedrooms

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Signature Double Room, 2 Queen Beds

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Signature Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Studio Suite

Signature Studio Suite

Signature Studio Suite

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Basic Room, 2 Queen Beds

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Basic Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 Queen Bed with Sofa bed

Basic Room, 1 Queen Bed with Sofa bed

Basic Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Suite

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Suite

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Single Bunk Beds and 1 Single Sofa Bed

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The price is €66
includes taxes & fees
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About this property

Splash Universe Resort

Family-friendly hotel with a water park and a lazy river
Along with a water park (surcharge), this smoke-free hotel has an indoor pool and a lazy river. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a microwave in a common area, and laundry facilities. Housekeeping is available on request.
Splash Universe Resort offers 75 accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels.

This Dundee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a water park (surcharge) and a lazy river.
Our customers tell us they can't get enough of the helpful staff at Splash Universe Resort. During your stay, you're just a quick walk from Holiday Inn Dundee-Waterpark. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Splash around at the water park with a lazy river or swim in the indoor pool
  • Amenities include 4 meeting rooms, a computer, and laundry facilities
  • 6 minutes by foot from Russell Stover Candies
Splash Universe Resort offers its guests a water park (surcharge), a lazy river, and a waterslide. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 4 meeting rooms available. An indoor pool, a hot tub, and a vending machine are also featured at the family-friendly Splash Universe Resort. Self parking is free.

This 3-star Dundee hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Hot tub
  • Indoor pool
  • Lazy river
  • Splash pad
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Splash pad
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool cabanas (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 2007
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50.00
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Pool hours are 10 AM-9 PM on Friday-Sunday.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Splash Universe Resort Dundee
Splash Universe Dundee
Splash Universe
Splash Universe Resort Hotel
Splash Universe Resort Dundee
Splash Universe Resort Hotel Dundee

Splash Universe Resort Reviews

Reviews

6.8
Rating 10 - Excellent. 116 out of 361 reviews
Rating 8 - Good. 74 out of 361 reviews
Rating 6 - Okay. 55 out of 361 reviews
Rating 4 - Poor. 41 out of 361 reviews
Rating 2 - Terrible. 75 out of 361 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The swimming area was fun for the kids and it was clean. The hotel rooms were clean as well, some things like shampoo and Kleenex box empty, but overall our family had a good time at this facility and would return!
Stayed 1 night in Sep 2025

4/10 Poor

antonia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was up to date. Elevator was out of order. So was the vending machines. My room wasn’t cleaned properly. I found a vape under my bed and beads. At the actual water park, the jacuzzi was out of order, the lockers were out of order. The wet bar wasn’t open. Definitely was a disappointment.
Stayed 2 nights in Sep 2025

6/10 Okay

Richard

Stayed 1 night in Sep 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good.
Stayed 2 nights in Sep 2025

2/10 Terrible

tonisha

Travelled with family
I never checked in. The property looks abandoned.The landscape is overgrown and not kept period the inside.Looks abandoned.Bending machines are empty comma they do not serve breakfast comma there is a fifty dollar fee to get into the water park area regardless.If you are swimming or not, which is a waste of money, because I had a little baby in my group as well as my husband who was leaving in a few hours to go to work.And there was no need to pay for both of them just because we were going to be in the area with the other kids.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2025

10/10 Excellent

Alisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and peaceful area
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty and unkept facilities

Upon arrival I was notified that the water park hours were from 3pm-9pm, which was upsetting because the website does not reflect this. Very frustrated because I always like to have my little go before check out next day. The room was dirty. There were fresh brown/red stains on the bed. Floors and fridge was dirty. The phone didn’t work and had missing buttons (couldn’t call front desk). Spoke to the front desk attendant and they flat out told me the owner has several properties and he does not invest into this one at all. They said the carpet and facility hasn’t been fixed or updated since purchase precovid. Again relayed the owner just does not care. The water park was nice but the bathrooms in there were absolutely disgusting. Poop on the walls and toilets. Toilet paper shreds, left behind clothes, and wet towels all over-all left from days prior, as we were the only visitors that day. The staff was nice but the facilities and uncleanliness are not worth the $. You’re better off going to Great wolf lodge
Stayed 1 night in Sep 2025

6/10 Okay

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So the front desk was pretty nice, two ladies in particular, Gina, I forget the others name, but they were really flexible w/ the hotel pool, since the splash resort pool closed at 9. There is no hot tub in the hotel pool, or even at the splash report because the “hot springs” was shut down, but even still you couldn’t be under 18 which really sucks because try going with your kids but telling your kids, “sorry can’t go in” when they’ve been going in hot tub since they were born. Anyways except from the guy( younger boy) who was still a high school or in college, on our last day was one of the ONLY ones I seen cleaning the resort area. He was very attentive to tending to the water area, but also getting the tubes up and out of the water, he swept, folded laundry. It was almost shocking because aside from the two brunettes who were working at the resort when we first arrived, I hadn’t seen anyone clean anything our whole stay (4days) There were spots on the carpet, things needed to be restocked, garbages, etc but the employees would just sit in that back office at the front desk, not even watching the front because I’d have to ring the bell to get their attention. I think the passes should be included in the stay, because the hotel side of it is a bit run down, there’s not even a microwave in room. There was the same spot on the carpet that needed to be vacuumed for days…people shouldn’t have to pay for their whole stay, just to be told at check in that they owe 180 still
Stayed 3 nights in Aug 2025

6/10 Okay

LaTricia

Travelled with family and small children
Disliked: Cleanliness, staff & service
The lady at the front desk has an horrible attitude. Her customer service skills are poor and she shouldn’t be working with anyone or the public if she doesn’t know how to be nice. Overall the room wasn’t bad, but there some areas that were over looked. The property most definitely needs a hot tub.
Stayed 1 night in Aug 2025

10/10 Excellent

Amjad

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Duane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for an incredible value!
Stayed 1 night in Aug 2025

8/10 Good

Bonnie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Landscaping still kind like it’s in the works. I thought it was an empty building at first.
Stayed 1 night in Aug 2025

8/10 Good

Xavier

Liked: Cleanliness, staff & service
had a ton of fun!
Stayed 1 night in Aug 2025

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The worker was great
Stayed 2 nights in Aug 2025

2/10 Terrible

Angela

Stayed 1 night in Aug 2025

8/10 Good

Lisa

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
More life garl
Stayed 1 night in Aug 2025

2/10 Terrible

Nikki

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff other then the manger was super nice it’s not stated that u don’t get water park tickets along with ur reservation through Expedia then they wanted $60 a person for tickets once u got there for a small unimpressive water park there was vary few life guards and they weren’t even watching the water just the door to make sure people had wrist bands and game room was not good also no food open on property and that was fine because the kitchen for the snack shack looked nasty
Stayed 2 nights in Aug 2025

4/10 Poor

Wendy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room cards didn't work to get into the pool. The vending maching weren't working. In the room the electric outlets were few and one didn't work. No microwave in the room. There wasn't even a tissue box. There was not a continental breakfast even. It was a expensive trip and common necessary items weren't provided. .
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Strange Atmosphere

All in all, my two daughters and I had fun. The place left me wondering.... There is a large banner that says "We're Now Open" although it has been open for some time. From the outside, you may not think so. It was dark. At night, nothing is lit up. During the day, all of the landscaping is overgrown. Coffee in the lobby never had stir sticks or napkins. All of the vending machines nesr the lobby were empty and out of order, including the elevator. Maid service did pick up towels outside of our door but I had the fetch my own as they never came in to clean. Side Note: if you book through Hotels.com, it does NOT include the waterpark price. Moving on to that. The Snack Shack was not open, the arcade claw machines were almost out of stock and the claws weren't strong enough to hold onto anything with the weight of what was left. Along the table areas in the pool area, there were ants due to food being left under the tables. In the souvenir shop, the A/C condenserd were driping water all along the whole back of the shop, right onto whatever was below. As for the location....Excellent! Tons of food options within walking distance as well as Cabela's. If you're not picky, it was a good getaway and not crowded at all on the weekdays.
Stayed 2 nights in Aug 2025

8/10 Good

Beverly

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was nice good small water park.
Stayed 1 night in Aug 2025

2/10 Terrible

Sharon

Travelled with family
Disliked: Cleanliness
Curtains were torn. Weeds filled the empty parking lot
Stayed 1 night in Aug 2025

8/10 Good

Daryl

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025