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Ambasciatori Palace

4.0 star property

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Photo gallery for Ambasciatori Palace

Seasonal outdoor pool, pool umbrellas, pool loungers
Interior entrance
Bar (on property)
Classic Double Room | Living area
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Viale IV Novembre, 12, Montecatini Terme, PT, 51016
  • Place, Terme Excelsior
    ‪3 min walk‬
  • Place, Terme di Montecatini
    ‪5 min walk‬
  • Place, Terme Tettuccio
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

Premium bedding, minibar, in-room safe, desk

Double Room Single Use

  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Ambasciatori Palace

This smoke-free hotel features a restaurant, a bar/lounge, and a poolside bar. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a meeting room.
Ambasciatori Palace offers 70 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Ambasciatori Palace. During your stay, you're just a quick walk from Terme di Montecatini. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes bike rentals
  • Just a 4-minute walk from Terme di Montecatini and 5 minutes by foot from Terme Excelsior
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A seasonal outdoor pool, a terrace, and an arcade/game room are also featured at Ambasciatori Palace. Parking is available for a fee.

This 4-star Montecatini Terme hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10 AM.
Onsite venue - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (EUR 10 per night)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between July 1 and March 15.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 31 January, EUR 2.40 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 February - 30 November, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 10.00 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Ambasciatori Montecatini Terme
Grand Hotel Ambasciatori Montecatini Terme
Grand Ambasciatori Hotel Montecatini Terme
Ambasciatori Palace Hotel Montecatini Terme
Ambasciatori Palace Montecatini Terme
Ambasciatori Palace Hotel
Grand Ambasciatori Montecatini Terme
Ambasciatori Palace Montecatini Terme
Grand Ambasciatori Hotel Montecatini Terme
Ambasciatori Palace Hotel Montecatini Terme

Ambasciatori Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 28 out of 66 reviews
Rating 8 - Good. 28 out of 66 reviews
Rating 6 - Okay. 4 out of 66 reviews
Rating 4 - Poor. 5 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location both for staying in Montecatini, as well as lolacation for goint out seeing attractions in the region. Most interesting cities within an hour from hotel. Super nice staff, great breakfast, and hotel well maintained.
Stayed 6 nights in Aug 2023
Verified

8/10 Good

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The room was huge, very comfortable and clean. The location is nice, close to many restaurants and also the city center. Breakfast was good enough, with some options, but not many. Staff is very friendly. I recommend
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where courtesy reigns supreme. My partner and I wanted to express a heartfelt thank you to all the staff for their kindness and for always satisfying our requests with a smile: from the breakfast personnel to the reception staff, including the lady who served us some beers in the afternoon at the bar. We do recommend this hotel for its cleanliness, staff, and proximity to the center of Montecatini Terme. The only drawback, if we can call it that way, is the air conditioning, as it cools very little.
Stayed 2 nights in Jul 2023
Verified

2/10 Terrible

BARBARA GAIL

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We stayed here in October for 3 nights. Check in was not very friendly at all. I had to ask about the parking as we had parked on the road and she said it was at another hotel when it says they have parking on site. I had to ask about breakfast, when and where it was and then we get to our room and there is no information about a wifi code. I called the receptionist and she said there isn't one, just look for the hotel's name as an option in the choices of networks. There was no restaurant open other than breakfast and I have no idea where or if there is a bar. The breakfast was good and the workers in there were friendly. Also it rained one day and we were very wet so we asked at the reception how to turn on the heat because we couldn't get it to come on and we were told there is no heat until Nov. 1st. So our jackets are soaking wet and our towels are cold and wet because the room is cold. Again no mention of this in the room, it's like they don't want to tell you anything and you'll only find out when and if you need it. The bathroom needed some hooks that weren't 10 feet away from the shower and a couple shelves to put your things on. I would never recommend this hotel.
Verified

10/10 Excellent

Owe Bjoern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jeg bodde her 1 natt ifm bilferie i Italia. Rommet og badet hadde meget bra størrelse og var meget godt rengjort og vedlikeholdt. Jeg spiste både bufetfrokost (inkludert) og middag (ekstra) på hotellet - ALT smakte meget godt 😋😋😋 Hotellet har utendørs svømmebasseng i øverste etasje. Bassengområdet virket neglisjert og rotete - og været innbød heller ikke til bruk Vedr parkering så er det KUN parkometer plasser tilgjengelig i hotellets nærområde. Hotellet har samarbeid med annet hotell (ca 500 m unna) - der tilbys parkering i garasje (10 Euro/natt) eller på gaten (gratis) De ansatte var meget hyggelige og serviceinnstilte 👍👍👍 God verdi for pengene
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Are

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk opphold.

Vi hadde et fantastisk opphold med fantastisk service. Polen er utrolig.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Hamit

Liked: Cleanliness, staff & service
Sehr freundliches und zuvorkommendes Personal, das Hotel bedarf aber einer deutlichen Modernisierung, die besten Jahre hat es hinter sich. Ansonsten aber in einer netten und relativ ruhigen Umgebung gelegen, überschaubares Frühstück (hat uns aber gereicht). Parken in unmittelbarer Umgebung ist kostenpflichtig, allerdings gibt es in 600m Entfernung einen großen ,kostenlosen Parkplatz. Insgesamt vom Preis-Leistungsverhältnis her OK
Stayed 6 nights in Jun 2025
Verified

6/10 Okay

Ted

Liked: Staff & service
Disliked: Property conditions & facilities
+ Fint läge - Hotellet lever inte upp till **** Renovering behövs av interiör, hååler inte måttet. Frukosten har för litet utbud, dårlig kvalite på råvaror.
Stayed 1 night in May 2025
Verified

4/10 Poor

Giulio

Disliked: Staff & service, property conditions & facilities
Mi dispiace, ma questo hotel è fermo agli anni 70/80 e non è mai stato rinnovato. non può mantenere un livello da 4 stelle. Pareti e finestre molto sottili e si sentono molto rumori nei corridoi e dall'esterno. Stanza 305: letto con materasso non comodo e un leggero odore maleodorante dal bagno.Lampadine di illuminazione con colori diversi (luca bianca e luce gialla affiancate nella stessa lampada). L'hotel è pulito, ma purtroppo è veramente vecchio e si nota molto. Colazione con offerta basica e minima (affettati chiaramente confezionati e di poco sapore). Mi dispiace, ma non lo consiglierei nemmeno per chi come me, si è fermato per una notte sola durante una trasferta lavorativa. Unica nota positiva: bella zona e facilità di parcheggio.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が素晴らしい。4つ星ホテルなのに夏のハイシーズンで相当お得に泊まれた。受付もフレンドリーで早めにチェックインできた。屋上プールからの眺望もなかなか。
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Marion

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Décevant

Assez décevant, comparé aux photos. Chambre petite, peu d’équipement (même pas de mouchoirs, encore moins de café à disposition !). Décoration de mauvais goût (tableau). L’hôtel est mal entretenu, tout à l’économie (la piscine ferme à 19h, climatiseur difficile à régler) Décevant, mais pas d’incident majeur : le ménage est correct et aucun problème de sécurité.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Michela

Liked: Cleanliness
Hotel nella media. Camera abbastanza spaziosa. Letto comodo pareti tra le camere troppo sottili. Rumorosa
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquillità e relax
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel posizionato in centro Montecatini; personale gentile e camere molto comode. L'arredo non è modernissimo ma è tenuto tutto in ordine e in ottimo stato. Ottima colazione a buffet con vasta scelta tra dolce e salato.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War eine gute Wahl. Gut erreichbar. Zentral gelegen.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Maura

Liked: Cleanliness, staff & service, property conditions & facilities
Il soggiorno è stato piacevole, personale gentile e disponibile
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo albergo , personale gentile e disponibile, colazione ottima e varia
Stayed 1 night in Jun 2023
Verified

8/10 Good

fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personale gentile. colazione nella norma. hall cosi e cosi. ma tanto si usa poco, ascensori piccoli, camere pulitissime
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Ivano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Ottimo hotel l'unica pecca l'arredamento delle stanze un po' retro per il resto ottima location e valore aggiunto la piscina con super vista.
Stayed 1 night in Aug 2019
Verified

8/10 Good

JEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TRES BON ACCUEIL
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno (due pernotti a fine maggio) in occasione di un Congresso Nazionale. Camera comodissima e ampia. Servizi pulitissimi e molto comodi. Pulizia ottima. Forse schermo TV piuttosto piccolo in posizione troppo elevata. WiFi disponibile e velocissimo. Prima colazione continentale non molto varia ma adeguata. Posizione centrale. Zona molto tranquilla. Su mia richiesta orario del Check Out spostato secondo le mie esigenze (alle ore 15). Personale gentilissimo e molto disponibile. Tornando a Montecatini, soggiornerò ancora in questa struttura.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In realtá sono stato al Vittoria. A due passi dal centro e dagli stabilimenti termali
Stayed 4 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Discreto

Hotel accogliente, reception distratta.
Stayed 1 night in Oct 2018
Verified

4/10 Poor

lili

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
la habitacion es exajeradamente pequeña , la habitacion tiene un aspecto mas o menos nuevo pero hay cosas en mal estado , los servicios son minimos , mucho ruido en los pasillos . muy mal elevador . sabanas limipias , toallas no tan limpias
Stayed 5 nights in Aug 2018
Verified

6/10 Okay

Verified traveller

Centralt beliggende

Centralt beliggende hotel - men receptionen havde ikke styr på vores booking = at vi havde betalt på forhånd
Stayed 7 nights in Jul 2018