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Mermaid Suites at Sandcastles

3.0 star property

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Photo gallery for Mermaid Suites at Sandcastles

Property grounds
Gazebo
Front of property
Outdoor pool, pool loungers
Exterior

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Main Street, Ocho Rios, 00000
  • Place, Ocho Rios Clock Tower
    ‪3 min walk‬
  • Place, Turtle River Park
    ‪11 min walk‬
  • Place, Turtle Beach
    ‪12 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪20 min drive‬

Room options

View all photos for Comfort Studio Suite, Multiple Beds

Comfort Studio Suite, Multiple Beds

Comfort Studio Suite, Multiple Beds

  • Partial ocean view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed and 2 Single Beds

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About this property

Mermaid Suites at Sandcastles

Guests at this beach hotel will appreciate convenient onsite amenities such as a playground and a picnic area.
Air-conditioned accommodations at Mermaid Suites at Sandcastles offer safes and bathrobes. Rooms open to balconies or patios. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mermaid Suites at Sandcastles, you're just a quick walk from Ocho Rios Clock Tower. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a playground
  • Just a 3-minute walk from Ocho Rios Clock Tower and 5 minutes by foot from Mahogany Beach
  • Airport and local-area shuttle service available for a fee
Mermaid Suites at Sandcastles offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at Mermaid Suites at Sandcastles. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Mermaid Suites at Sandcastles has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Boat tours
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 150.00 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Mermaid Suites Sandcastles Apartment Ocho Rios
Mermaid Suites Sandcastles Apartment
Mermaid Suites Sandcastles Ocho Rios
Mermaid Suites Sandcastles
Mermaid Suites at Sandcastles Hotel
Mermaid Suites at Sandcastles Ocho Rios
Mermaid Suites at Sandcastles Hotel Ocho Rios

Mermaid Suites at Sandcastles Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

4.0/10

Cleanliness

2.0/10

Amenities

Reviews

2/10 Terrible

Matt, USA

Travelled with partner
Disliked: Cleanliness, amenities
I don’t really know where to begin but to say DON’T DO IT! First of all, there really is no “Mermaid Suites at Sandcastles” We asked a taxi where it is. They didn’t know and we were 1 block from the place. The name of the hotel is Sandcastles. The front desk at Sandcastles were confused when we asked about Mermaid suites. It’s a marketing ploy and it worked on us. (Fool me once...) Each “suite or room” is privately owned and managed by a management company NOT the front desk. I reserved an ocean view suite and apparently, they let the previous tenant stay an extra day so we ended up in an old dumpy dumpster view room. The sad part was that they had someone escort us to the “room” and never told us about the change hoping we would forget what we reserved. The “room” was falling apart in front of us and we had no choice but to stay the night and leave. Don’t let the pictures fool you, they were taken 40 years ago when the place was new. Told the front desk it wasn’t what we reserved and there was no other ocean view suites so they offered us a very small refund. I wouldn’t pay that for the room. The 4 people in the lobby with us were dealing with the same issue and there was NO communication. The only redeeming factor in it all was that Expedia gave us a coupon to cover the cost of the room. Terrible first day in Jamaica. DON’T DO IT!!
Stayed 1 night in Jan 2020