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Sea Shell Palms

2.5 star property

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Photo gallery for Sea Shell Palms

A clear blue swimming pool with a stone border, surrounded by trees and a building in the background.
A tall palm tree with a clear blue sky in the background.
A white building with multiple windows and doors, surrounded by a well-maintained lawn and palm trees.
A neatly made bed with a blue blanket, a wooden nightstand with a lamp, a wicker chair, and a painting on the wall.
A garden area with a stone table and benches, surrounded by large banana leaves and trees.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Pompano Bay, Tower Isle, St Mary, Ocho Rios, Tower Isle
  • Place, Coral Reef
    ‪2 min drive‬
  • Place, Mystic Mountain
    ‪19 min drive‬
  • Place, Dunn's River Falls
    ‪22 min drive‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Double Room (1 Full Bed)

A hotel room with a bed, a nightstand, a lamp, a painting on the wall, and red curtains.

Deluxe Double Room (1 Full Bed)

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double One Bedroom Suite (1 Full Bed)

A hotel room with a bed, a nightstand, a lamp, a painting, and red curtains.

Double One Bedroom Suite (1 Full Bed)

  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Two Bedroom Suite (2 Full Beds)

A hotel room with a bed, a nightstand, a lamp, a painting, and red curtains.

Double Two Bedroom Suite (2 Full Beds)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe King Room (1 King Bed)

A bedroom with a bed, pillows, a nightstand, a mirror, a wardrobe, and a painting on the wall.

Deluxe King Room (1 King Bed)

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room (2 Single Bed)

A hotel room with two beds, each with a red headboard, white bedding, and colorful striped pillows. There is a painting on the wall, a nightstand with a lamp, and an air conditioning unit above the window.

Deluxe Twin Room (2 Single Bed)

8.6 out of 10
Excellent
(7 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for King Two Bedroom Suite (1 King + 2 Single Beds)

A hotel room with a bed, a TV mounted on the wall, a mirror, a small desk with a microwave, and red curtains.

King Two Bedroom Suite (1 King + 2 Single Beds)

  • Garden view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Two Bedroom Suite (4 Single Beds)

A hotel room with two beds, a nightstand with a lamp, a painting on the wall, and a wardrobe with louvered doors.

Twin Two Bedroom Suite (4 Single Beds)

  • Garden view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for King One Bedroom Suite (1 King Bed)

A neatly made bed with a blue blanket, white pillows, and striped pillows in blue and pink.

King One Bedroom Suite (1 King Bed)

  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin One Bedroom Suite (2 Single Beds)

A hotel room with two beds, a red headboard, a painting on the wall, and an air conditioning unit.

Twin One Bedroom Suite (2 Single Beds)

  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Twin Two Bedroom Suite (6 Single Beds)

  • Garden view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 6 Single Beds
  • Free Wi-Fi

King Two Bedroom Suite (2 King Beds)

  • Garden view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Double Two Bedroom Suite (4 Full Beds)

  • Garden view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

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About this property

Sea Shell Palms

An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, conference space, and laundry facilities. Weekly housekeeping is available.
Sea Shell Palms offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site.
Our customers tell us they can't get enough of the helpful staff at Sea Shell Palms. During your stay, you'll be connected to a shopping center, and within walking distance of Coral Reef. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free local cuisine breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include 2 meeting rooms, conference space, and laundry facilities
  • Just a 3-minute drive from Rio Nuevo Battle Site and 13 minutes from Island Gully Falls
  • Airport shuttle service available for a fee
Sea Shell Palms offers its guests an outdoor pool and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 1300 square feet (121 square meters) and includes conference space. A terrace, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Sea Shell Palms. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Tower Isle hotel.

Guests are served free local cuisine breakfast daily from 7:00 AM to 10:00 AM.
Dubplates Rest. & Grill - Onsite diner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dubplates Rest. & Grill

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Trampoline

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • 1,300 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • Couples treatment rooms
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1990
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Freezer
  • Limited room service
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 5:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sea Shell Palms

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 70 per accommodation, per stay
  • Service fee: USD 10 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 150 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 20 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Sea Shell Palms offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
  • Monday - Saturday: 8:00 AM - 5:00 PM
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 57966414
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

SEA SHELL PALMS Hotel
SEA SHELL PALMS Tower Isle
SEA SHELL PALMS Hotel Tower Isle

Sea Shell Palms Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 130 out of 257 reviews
Rating 8 - Good. 76 out of 257 reviews
Rating 6 - Okay. 20 out of 257 reviews
Rating 4 - Poor. 14 out of 257 reviews
Rating 2 - Terrible. 17 out of 257 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

vanessa

Liked: Staff & service
Breakfast, Hot water, Cable Tv Excellent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and healthy breakfast showcasing local produce. Great staff.
Stayed 28 nights in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great I do wish there was more available for the Continental breakfast but still great food. Staff are excellent very safe area
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Breakfast
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kristen

Liked: Cleanliness, staff & service
The room was clean and quiet . The breakfast was cold but it was ok .
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Courtney G

Liked: Cleanliness, property conditions & facilities
Everything was great 👍💯
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always excellent and easy to deal with
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The staff nice and the room was clean.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Kashmere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were priced great there was ac the shower was beautiful and the complimentary breakfast was authentic Jamaican food delivered to your door at the appointed time you request. The staff was amazing. The incidental deposit was reasonable $70 refundable with a $10 non refundable processing fee. Would defiantly recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
First time in Jamaica I came to have a great time for my birthday I really like the view, the room was clean ,staff’s were friendly,food was so tasty I can’t wait to go back again
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Tonika

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean staff was friendly and helpful
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Patrick

I felt safe, room člen staff courteous and helpful.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
The rooms was very spacious and clean the shower was amazing… The Manager Mr Brooks very courteous and genuine greets each guest with a smile but the main security is very professional (my wife said he need a raise or bonus) we’re definitely visiting back in July
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Orayne

Liked: Cleanliness, amenities, property conditions & facilities
It’s was ok I have a relaxing time
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Bobbette

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Melrose

Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms and Courteous staff. Breakfast delicious and delivered promptly. I will definitely visit again.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t take any of the breakfast. The facet has no hot water, not much amenities in the suite.
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Clas

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place and staff
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

elonda

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great everyone was really really friendly and kind. Food was excellent. The entire stay was perfect. Thank you Sea Shell Palms. Keep up the great work
Stayed 8 nights in Dec 2025
Verified review

8/10 Good

Sharni

Liked: Cleanliness, amenities, property conditions & facilities
Super clean rooms. Pleasant staff, especially Ricardo.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Jowena

Liked: Amenities, property conditions & facilities
I had a really good stay only fault was just the water in the shower and the WiFi
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay, the pool is big and nice. I enjoyed the breakfasts and the staff is very friendly and accommodating.
Stayed 8 nights in Jul 2025
Verified review

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
On Travelocity website stated, dining areas, that is untrue. Breakfast is delivered to your room. Room and bathroom very clean, sheets smells heavily of bleach. But clean. The driver from destination service for transfers was soooo arrogant, he was driving like 100 miles per hour. He broke my suitcase, and lied about it. Destination services for transport i would try to avoid them. Not helpful at the airport, they add on more anxiety to traveling, .
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Claston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always. Exceptional staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

jumaane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to be
Stayed 1 night in Aug 2025