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Sea Shell Palms

2.5 star property

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Photo gallery for Sea Shell Palms

Relax by the inviting pool surrounded by lush greenery and a low wall.
Kitchen features a stainless steel sink, granite countertop, and glass-fronted upper cabinets.
Stunning palm tree stands tall in front of a modern building with a spacious balcony.
Restful retreat with a comfortable bed, nightstand, and lamp.
Sit and unwind in this peaceful garden oasis, surrounded by lush greenery and a tranquil tree.

Popular amenities

  • Bar
  • Hot tub
  • Laundry
  • Air conditioning

Explore the area

Map
Pompano Bay, Tower Isle, St Mary, Ocho Rios, Tower Isle
  • Rio Nuevo Battle Site
    ‪3 min drive‬
  • Mystic Mountain
    ‪16 min drive‬
  • Dunn's River Falls
    ‪18 min drive‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪9 min drive‬

Room options

View all photos for Twin Two Bedroom Suite (4 Single Beds)

Twin Two Bedroom Suite (4 Single Beds)

Twin Two Bedroom Suite (4 Single Beds)

  • 46 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Twin One Bedroom Suite (2 Single Beds)

Twin One Bedroom Suite (2 Single Beds)

Twin One Bedroom Suite (2 Single Beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room (1 King Bed)

Deluxe King Room (1 King Bed)

Deluxe King Room (1 King Bed)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Two Bedroom Suite (1 King + 2 Single Beds)

King Two Bedroom Suite (1 King + 2 Single Beds)

King Two Bedroom Suite (1 King + 2 Single Beds)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for King One Bedroom Suite (1 King Bed)

King One Bedroom Suite (1 King Bed)

King One Bedroom Suite (1 King Bed)

  • Sleeps 2
  • 1 King Bed

Twin Two Bedroom Suite (6 Single Beds)

  • Sleeps 6
  • 6 Twin Beds

View all photos for Two Bedroom Apartment (2 Full Beds)

1 bedroom, down duvets, individually decorated, individually furnished

Two Bedroom Apartment (2 Full Beds)

10.0 out of 10
Exceptional
(1 review)
  • 74 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room (1 Full Bed)

Deluxe Double Room (1 Full Bed)

Deluxe Double Room (1 Full Bed)

7.0 out of 10
Good
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room (2 Single Bed)

Deluxe Twin Room (2 Single Bed)

Deluxe Twin Room (2 Single Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double One Bedroom Suite (1 Full Bed)

1 bedroom, down duvets, individually decorated, individually furnished

Double One Bedroom Suite (1 Full Bed)

  • 46 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Sea Shell Palms

Suburban hotel with free breakfast connected to a shopping center in Tower Isle
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, conference space, and concierge services. Weekly housekeeping is available.
Sea Shell Palms offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. 42-inch Smart televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and rice cookers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages and irons/ironing boards can be requested. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sea Shell Palms. During your stay, you'll be connected to a shopping center, and within walking distance of Coral Reef. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • Just a 3-minute drive from Rio Nuevo Battle Site and 13 minutes from Island Gully Falls
  • Airport shuttle service available for a fee
Sea Shell Palms offers its guests an outdoor pool and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 1300 square feet (121 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Sea Shell Palms. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Tower Isle hotel.

Guests are served free local cuisine breakfast daily from 8:00 AM to 10:00 AM.
Dubplates Rest. & Grill - Onsite diner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dubplates Rest. & Grill

Things to do

  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • 1,300 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Couples treatment rooms
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical sockets in bathroom
  • No lift
  • Smooth flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1990
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Freezer
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Rice cooker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Sea Shell Palms

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 70 per accommodation, per stay
  • Service fee: USD 7 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 20 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Sea Shell Palms offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 5:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 57966414
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

SEA SHELL PALMS Hotel
SEA SHELL PALMS Tower Isle
SEA SHELL PALMS Hotel Tower Isle

Sea Shell Palms Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 87 out of 170 reviews
Rating 8 - Good. 52 out of 170 reviews
Rating 6 - Okay. 12 out of 170 reviews
Rating 4 - Poor. 9 out of 170 reviews
Rating 2 - Terrible. 10 out of 170 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Stayed 1 night in Apr 2025

8/10 Good

GLENROY

Liked: Property conditions & facilities
Accessibility
Stayed 6 nights in Apr 2025

4/10 Poor

Florence

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was all a bit drab. They asked to take a security deposit. I can’t think why. The stuff is already damaged.
Stayed 1 night in Apr 2025

4/10 Poor

Letara

Liked: Cleanliness
Stayed 3 nights in Apr 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff

Comfortable space. Clean space, friendly staff. Hotel upgraded us to 2 room suite with 6 beds. Breakfast made to order was delicious.
Stayed 1 night in Apr 2025

10/10 Excellent

Philton

Liked: Staff & service, property conditions & facilities
Great place to stsy
Stayed 5 nights in Apr 2025

10/10 Excellent

Philton

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Philton

Stayed 4 nights in Apr 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT EXPERIENCE GREAT AMBIANCE STAFF PHENONMENAL
Stayed 3 nights in Apr 2025

10/10 Excellent

ariel

Liked: Cleanliness
Stayed 10 nights in Mar 2025

10/10 Excellent

maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was peaceful
Stayed 2 nights in Jan 2025

10/10 Excellent

Machel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just as advertised they lived upto expectation the staff is absolutely amazing first class service all the way around definitely coming back
Stayed 8 nights in Mar 2025

10/10 Excellent

Nichola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It felt like home away from home. I would definitely recommend.
Stayed 9 nights in Mar 2025

10/10 Excellent

Richard, Margate

Stayed 5 nights in Feb 2025

10/10 Excellent

Nadine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and easily accessible location. The only Bed and Breakfast that actually serves breakfast as part of their package!!
Stayed 3 nights in Mar 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for 2 nights then I rebooked it for another 2 nights it came with breakfast which it could be improved a little better with bacon or ham, overall it was a very nice stay also there is a small shopping Plaza there, I would stay there again highly recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

Cedric

Stayed 1 night in Jan 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Husband and I just left Sea Shell Palms and couldn’t wait until we got home to post what a magnificent experience we had at Sea Shell Palms so we are doing it while waiting for our flight!! I don’t know how anyone can write a negative review because what we experienced was ALL positive! Ms. Meeks, Mr. Damien, Mr. Green, Mr. Richard and the whole staff went above and beyond in service and demeanor!! Great conversations, advice on places to go and accommodating all the way around! The whole place was clean and in order and our room was spacious!! The Jamaican breakfast was very tasty and had an array of options to choose from. They also have grocery stores, a restaurant and an ice cream parlor with the best homemade ice cream and cheesecake we have ever had called Twist! The proximity to everything is approximately 10 minutes! They even have security and police on premises for safety! If you want a great place to stay, this is the place to be! Thanks again, Sea Shell Palms for EVERYTHING!
Stayed 5 nights in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast every morning was amazing!!
Stayed 3 nights in Jan 2025

8/10 Good

Lisa

Stayed 6 nights in Jan 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
⭐️⭐️⭐️
Stayed 3 nights in Jan 2025

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I really enjoyed our stay at Sea Shell Palms. The staff were amazing! Everyone was friendly and welcoming from security to housekeeping. They were approachable and helpful, especially Richardo, what a gentleman. Thank you guys for everything, we can’t wait to come back again. I also want to shout out Duplate restaurant on the plaza for accommodating us and preparing special meals for my husband, we appreciate your hospitality. The breakfast was wonderful every day, thank you.
Stayed 7 nights in Jan 2025

10/10 Excellent

heather David

Stayed 1 night in Jan 2025

2/10 Terrible

Yanikee

Travelled with partner
I never got the password for the wifi and was without service.
Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my second stay at Sea Shell Palms. My first experience in May was very positive, so when I returned to Jamaica, I knew I wanted to stay here again. It is near Ocho Rios. Tower Isle is quiet and Sea Shell Palms offers great value for the cost. The rooms are clean and comfortable. Guests select what they would like for breakfast the day before and it is delivered to your door in the morning- delicious and filling. Everyone at Sea Shell Palms is friendly and the balcony with chairs is a nice place to sit and relax, read, and talk with staff and other guests. In front of the hotel is a plaza with everything I needed- grocery stores, restaurant, ice cream shop, pharmacy, post office, and church. When I was at Sea Shell Palms in May, they were working on putting in a swimming pool. When I returned in November, the pool was ready and I enjoyed swimming laps. So my stay was even better this time.
Stayed 25 nights in Nov 2024