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The Cardiff Hotel & Spa

4.5 star property

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Photo gallery for The Cardiff Hotel & Spa

Outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Lobby sitting area
Front of property – evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • 24/7 front desk

Explore the area

View in a map
8 Riketts Ave., Runaway Bay, Saint Ann
  • Place, Runaway Bay Beach
    ‪16 min walk‬
  • Place, Ocean View Beach
    ‪3 min drive‬
  • Place, Cardiff Hall Beach
    ‪3 min drive‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪57 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Garden View

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

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About this property

The Cardiff Hotel & Spa

Stylish beach retreat with outdoor pool
Hop on The Cardiff Hotel & Spa's free shuttle to the beach or pamper yourself at the resort's full-service spa.
The Cardiff Hotel & Spa offers 56 accommodations with iPod docking stations and safes. Rooms open to furnished balconies. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Runaway Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include an outdoor pool, a steam room, and a fitness center.
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.
Our customers tell us they can't get enough of the helpful staff at The Cardiff Hotel & Spa. During your stay, you'll be within walking distance of Runaway Bay Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine while dining at Isabella's
  • Take a swim in the outdoor pool
  • Indulge with facials, body scrubs, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a steam room
  • Within a 15-minute walk of Runaway Bay Beach and Flavours Beach
  • Free beach shuttle service
For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Cardiff Hotel & Spa like an outdoor pool and a fitness center.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This luxury resort also offers a steam room, a garden, and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Runaway Bay resort.

Guests are served free full breakfast daily from 7:00 AM to 10:30 AM.
Isabella's - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Onsite venue #2 - bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Isabella's

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Cardiff Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cardiff Hotel Runaway Bay
Cardiff Runaway Bay
Cardiff Hotel
The Cardiff Hotel Spa
The Cardiff Hotel & Spa Resort
The Cardiff Hotel & Spa Runaway Bay
The Cardiff Hotel & Spa Resort Runaway Bay

Reviews

The Cardiff Hotel & Spa Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 112 out of 267 reviews
Rating 8 - Good. 97 out of 267 reviews
Rating 6 - Okay. 34 out of 267 reviews
Rating 4 - Poor. 14 out of 267 reviews
Rating 2 - Terrible. 10 out of 267 reviews

Reviews

8/10 Good

Annett Ann Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious, the staff was very friendly but the room wasn’t soundproof, I could hear the neighbors talking on their phones while I was locked up in my room. Overall I enjoyed my time there. I like the outdoor dining setup also they have a garden with vegetables which I visited daily only wish there was water to water the plants. I have a garden of my own so when I see a garden I always check it out . I love the outdoors. I also eat a lot of mango from a tree near my room.
Stayed 12 nights in Jul 2025

10/10 Excellent

natalie

Stayed 1 night in Jul 2025

10/10 Excellent

Peter-Gay

Stayed 2 nights in Jun 2025

8/10 Good

Crystal lee

Liked: Cleanliness, amenities, property conditions & facilities
The property is in close proximity to the beach. It provided a family atmosphere this was ver
Stayed 2 nights in Jul 2025

8/10 Good

Janel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
took a long time for our food to arrive during meal times
Stayed 5 nights in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent characterful hotel with lovely gardens and dining facilities, and plenty of helpful staff. A refreshing change from the formulaic modern hotels that dominate the market.
Stayed 1 night in Jun 2025

10/10 Excellent

Orville O

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you are a traveler/vacationer who needs to take pictures of your room and enjoy luxurious facilities, then cardif hotel and spa is not for you! If however, you enjoy and value authentic interactions with seasoned hospitality staff as well as those that are in training then this is the place for you! The staff are wonderful! They catered to us like a community caters to it's returning residents. Brreakfast was of the kind and quality, that even after checking out, we returned the following morning as a walking customer for take out! Overall i enjoyed the atmosphere and ambiance of the space and will definately be staying there again!
Stayed 1 night in Jun 2025

8/10 Good

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The menu was limited no seafood available
Stayed 1 night in Jun 2025

8/10 Good

Tracey-Ann

Liked: Cleanliness, amenities, property conditions & facilities
I liked everything. The only thing missing was nightly entertainment.
Stayed 7 nights in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
My fifth time staying there, gets better every time. Will be back soon. John M. Ct. , USA
Stayed 2 nights in Jun 2025

6/10 Okay

Elaine

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great stay but needs update!!

The hotel staff are extremely friendly and helpful. The hotel decor is clean but really needs updating. The are wonderfully natural, with a variety of fruit trees and plants. Food was really good and authentically Jamaican. Would stay again, but the decor and furnishings need updating
Stayed 2 nights in May 2025

2/10 Terrible

Stacy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Sashawna

Travelled with partner
Liked: Cleanliness
Nothing unique just small upgrades since I was last there
Stayed 1 night in May 2025

6/10 Okay

Easton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice getaway, suitable prices and convenience of spa.
Stayed 2 nights in May 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 4 nights in Apr 2025

6/10 Okay

Lorraine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall beautiful and well maintained property. There was no wifi available all 5 days i was there. I had to leave the room and go to the lobby which was very inconvenient. There was no luggage assiatance and i realized I had to go 2 flights of stairs with a very heavy suitcase. The dogs barking at night was very disruptive. Information is not forthcoming. I had to find out the fay before i left that i could order food from the restaurant outside of the set times for lunch, dinner etc. Coffee is not readily available, I can order room service, however for breakfast i had to find out while i was having service that there is a fee for breakfast to be brought to you. Also there is no f/u with the staff. Every staff that told me "i will inquire and let you know." Never got back to me which was frustrating. I only asked on day 3 if i could have pancakes or eggs for breakfast. There is no catering to small kids not from an island for breakfast. Which if breakfast is included (which is factored into the cost) why do i have to pay extra so my child under age 10 can eat? Ridiculous. I arrived at 6:30pm for dinner. At 645 i was told they were not ready. 10 minutes later still nothing. Suddenly i saw a guest arrived at the station and was being served. My waiter came back 20 minutes later, to say you can get food from the buffet. I said clearly. You left 45 minutes ago. Awful service. Adding to this I waited almost an hour to get checked in.
Stayed 5 nights in Apr 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay here.. the food was amazing and the staff was very accommodating and friendly.
Stayed 2 nights in Apr 2025

8/10 Good

Melton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a nice and convenient place to stay. The food was good, portions were satisfactory, and staff was helpful, especially Vladimir.
Stayed 4 nights in Mar 2025

8/10 Good

Keisha

Liked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Camille

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was huge and clean However bathroom very old and dated
Stayed 1 night in Apr 2025

8/10 Good

Denese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was very courteous and friendly. Love, Love breakfast.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kingsley, Alexandria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vladimir at the desk was great. Our staff interaction was great as well
Stayed 1 night in Mar 2025

8/10 Good

Rohan

Stayed 1 night in Mar 2025

10/10 Excellent

Ewan

Stayed 1 night in Mar 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
My overall experience was good, staff was very helpful and professional. I enjoyed the meals prepared.
Stayed 1 night in Feb 2025