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Auténtico Monterrey

4.0 star property

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Photo gallery for Auténtico Monterrey

Outdoor pool, pool cabanas (surcharge), pool loungers
Junior Room
Rooftop terrace
Meeting facility
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida Manuel Gómez Morín 285, Col Valle del Campestre, San Pedro Garza García, NL, 66265
  • Place, Paseo San Pedro
    ‪1 min walk‬
  • Place, Plaza Fiesta San Agustin
    ‪3 min drive‬
  • Place, Fashion Drive
    ‪3 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.2 out of 10
Very good
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

Master Suite

Master Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Lounge

Master Lounge

Master Lounge

  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room

Junior Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express & Suites Monterrey Valle by IHG
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.6 out of 5, Wonderful, 2,140 reviews
The price is €105
includes taxes & fees
1 Mar - 2 Mar
Holiday Inn Express & Suites Monterrey Valle by IHG

About this property

Auténtico Monterrey

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and concierge services are onsite.
Auténtico Monterrey offers 33 accommodations with safes and coffee/tea makers. Plasma televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of Auténtico Monterrey's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Paseo San Pedro. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • The restaurant, swim-up bar, and poolside bar offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • 5 minutes by car from Galerias Monterrey and 8 minutes from Macroplaza
  • Airport drop-off shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and concierge services are also featured at the business-friendly Auténtico Monterrey. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

This 4-star San Pedro Garza García hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 7:00 AM to noon.
Reysbar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Reysbar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Auténtico Monterrey

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 450 per vehicle
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Auténtico Monterrey Hotel San Pedro Garza Garcia
Auténtico Monterrey San Pedro Garza Garcia
Hotel Auténtico Monterrey San Pedro Garza Garcia
Auténtico Monterrey Hotel
San Pedro Garza Garcia Auténtico Monterrey Hotel
Hotel Auténtico Monterrey
Auténtico Monterrey Hotel
Auténtico Monterrey San Pedro Garza García
Auténtico Monterrey Hotel San Pedro Garza García

Auténtico Monterrey Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 429 out of 906 reviews
Rating 8 - Good. 205 out of 906 reviews
Rating 6 - Okay. 127 out of 906 reviews
Rating 4 - Poor. 79 out of 906 reviews
Rating 2 - Terrible. 66 out of 906 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sanford

Stayed 3 nights in Nov 2025

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was wonderful
Stayed 3 nights in Nov 2025

10/10 Excellent

Jorge Mario

Stayed 3 nights in Oct 2025

8/10 Good

Leonard

Business traveller
Liked: Cleanliness, staff & service, room comfort

Worn Towels

The room was very nice but wasn't impressed with the towels and placements majority of the towels seem very worn.... Those little details mean a lot.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!
Stayed 2 nights in Oct 2025

8/10 Good

Belinda

Travelled with family
Liked: Staff & service, room comfort
The room was unfortunately not properly cleaned (floor stains), smelled of very harsh cleaning products upon arrival. The hotel’s condition has deteriorated significantly since my last stay in 2021. For example, the shower tiles needed to be re-grouted, the glass door hinge for the toilet room should be re-installed/checked, and the ac was leaking onto the seating area underneath. There was also about two feet of flooring baseboard missing upon entering the room. The closets dont have hangers yet there’s hanging space… having said all this, the service / people that work there are great!!! The location is also nice!!!
Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Stayed 2 nights in Oct 2025

10/10 Excellent

Aaron

Stayed 1 night in Oct 2025

4/10 Poor

Raul

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place does not have good service. I arrived 6pm and the room wasnt ready. I had a meeting to attend at 7:30pm and only have one hour to freshenup. The staff didn’t care, nor offered compensation or anything. De real guest had the same problem
Stayed 3 nights in Sep 2025

6/10 Okay

Daniel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
This Hotel is perfect if you want to sleep at night and spend the whole day in the city. If you're looking for a place to stay and relax, this is not recommended.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gerardo

Stayed 1 night in Aug 2025

2/10 Terrible

Joaquin

Travelled with partner
Disliked: Amenities, property conditions & facilities
This is in no shape or form a 4 star hotel…. More like a 2 star hotel if anything. The location is prime but the hotel is very outdated. The room didn’t have a closet, it was the open cabinet in the bathroom with no hangers. The reception area was ghetto. The staff was friendly. For the price, i wouldn't recommend anyone to stay here
Stayed 1 night in Sep 2025

8/10 Good

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, it was walking distance from everything that’s convincingly to someone traveling alone. My room had a bad Oder I let the front desk know to check it and when I came back the Oder was less but still there. I was uncomfortable because of the Oder but after a while I just felt with it since my stay was short.
Stayed 3 nights in Sep 2025

10/10 Excellent

Martib

Bueno
Stayed 2 nights in Aug 2025

8/10 Good

Rossana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location but rooms are somewhat plain
Stayed 1 night in Aug 2025

10/10 Excellent

Fernando Espitia

Stayed 1 night in Aug 2025

2/10 Terrible

Emmanuel

Stayed 1 night in Aug 2025

2/10 Terrible

Tatiana

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel el terrible. Nada que ver con las fotos. Las sillas están rotas, las camas desportilladas, sábanas sucias, humedad en las paredes y en la ducha y ni siquiera hay jabón en la ducha. La puerta del baño ni cerraba. Las pasillos están deteriorados y la recepción parece un hostal. La verdad muy malo el hotel. Me tocó salirme después de la primera noche y perder la plata ya que tampoco accedieron a hacer una devolución parcial por las malas condiciones. No lo recomiendo ni cinco.
Stayed 5 nights in Aug 2025

8/10 Good

Estanislao

Liked: Cleanliness, property conditions & facilities

En general bien

La comida esta deliciosa. La cama se hunde un poco
Stayed 1 night in Aug 2025

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
smelled great , amazing city
Stayed 2 nights in May 2025

10/10 Excellent

Keila sarahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time every time I stay! Thank you!
Stayed 1 night in Jun 2025

8/10 Good

Isabel

Stayed 1 night in May 2025

2/10 Terrible

Christine Jill

Business traveller
Disliked: Amenities, property conditions & facilities
The common areas of this property were beat up with huge stains all over the carpets and it smelled. It was disgusting. I left the next morning.
Stayed 5 nights in May 2025

2/10 Terrible

Aurelio Jose

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

YESIKA

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mi first room was terrible. It looks like they renovated although was a cheap job. Holes in the walls where the AC unit was placed. The shower was not working properly as the water level got stuck up to your ankles. The corridors with carpet full of stain's everywhere. I request immediately to be changed room although the hotel was full booked until Wednesday. So then I was able to get a better room. Still the carpet in the corridors are dirty and full of dust and the reception area on the 3rd floor is not welcoming at all. The only good thing was Selena at the reception what an incredible person. (her professionalism and empathy was amazing).
Stayed 5 nights in Mar 2025