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Best Western Plus Monterrey Colon

3.0 star property

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Photo gallery for Best Western Plus Monterrey Colon

Indoor pool
Lobby
Lobby
Reception
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Av. Colon No. 1768 Pte., Col. Centro, Monterrey, NL, 64000
  • Place, Alameda
    ‪15 min walk‬
  • Place, UANL School of Medicine
    ‪3 min drive‬
  • Place, Galerias Monterrey
    ‪6 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(42 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds, Non Smoking, Kitchenette

Superior Room, 2 Double Beds, Non Smoking, Kitchenette

Superior Room, 2 Double Beds, Non Smoking, Kitchenette

8.6 out of 10
Excellent
(8 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking, Kitchenette

Superior Room, 1 King Bed, Non Smoking, Kitchenette

Superior Room, 1 King Bed, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(11 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Non Smoking, Kitchenette

Junior Suite, 1 King Bed, Non Smoking, Kitchenette

Junior Suite, 1 King Bed, Non Smoking, Kitchenette

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Double Beds, Non Smoking, Kitchenette

Junior Suite, 2 Double Beds, Non Smoking, Kitchenette

Junior Suite, 2 Double Beds, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for 1 King Bed,Non-Smoking,Handicap Room

Down duvets, in-room safe, desk, laptop workspace

1 King Bed,Non-Smoking,Handicap Room

  • Sleeps 2
  • Free Wi-Fi

2 Double Beds, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

2 Double Beds, Non-Smoking, Junior Suite, Kitchenette

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 King Bed, Non-Smoking, Junior Suite, Kitchenette

Dining

1 King Bed, Non-Smoking, Junior Suite, Kitchenette

  • Sleeps 2
  • Free Wi-Fi

Superior King Room With Kitchen Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

2 Double Beds, Non-Smoking, Superior Room, Kitchenette

  • Sleeps 4
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Best Western Plus Monterrey Colon

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Best Western Plus Monterrey Colon offers 68 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature down comforters. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they enjoy the helpful staff at Best Western Plus Monterrey Colon. During your stay, you'll be within walking distance of UANL School of Medicine. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy Mexican cuisine while dining at La Cuchara
  • Take a swim in the indoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from UANL School of Medicine and a few minutes from Galerias Monterrey
  • Free theme park, shopping center, and bus station shuttle service
Best Western Plus Monterrey Colon offers its guests a children's pool, an indoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. A vending machine, an arcade/game room, and multilingual staff are also featured at the family-friendly Best Western Plus Monterrey Colon. An area shuttle within 10 kilometers, a theme park shuttle, and a bus station shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 3-star Monterrey hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
La Cuchara - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Free bus station shuttle
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Cuchara

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free theme park shuttle
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bus station shuttle
  • Front entrance ramp
  • Lift (381 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Roll-in shower (200 centimetre wide)
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 01 to October 31:
  • Bar/Lounge
  • Fitness facilities
  • Swimming pool
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Colon
Best Western Colon Monterrey
Best Western Monterrey Colon
Best Western Plus Colon
Best Western Plus Colon Hotel
Best Western Plus Colon Hotel Monterrey
Best Western Plus Monterrey
Best Western Plus Monterrey Colon
Colon Monterrey
Monterrey Plus
Best Western Plus Monterrey Colon Hotel
Plus Monterrey Colon Monterrey
Best Western Plus Monterrey Colon Hotel
Best Western Plus Monterrey Colon Monterrey
Best Western Plus Monterrey Colon Hotel Monterrey

Best Western Plus Monterrey Colon Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 498 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 119 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Oscar Bruno

Stayed 1 night in Jan 2026

10/10 Excellent

Marcos

Stayed 1 night in Jan 2026

2/10 Terrible

Silvia Leticia

Disliked: Cleanliness, amenities
The room look just clean but the bathroom smells pretty bad and had drain flyers
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean and staff were VERY helpful and friendly throughout our 4 day visit.
Stayed 4 nights in Dec 2025

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, property conditions & facilities
This place has great service! All of their staff were friendly. The amenities helped us a lot as we extended our stay. Being able to take the shuttle they offer, washing clothes, breakfast was good, and a/c / heater helped. Would recommend this place to others!
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atención del hotel es excelente. Los puntos a mejorar serian la variedad del desayuno y que encontramos el refrigerador con olor a humedad.
Stayed 1 night in Dec 2025

6/10 Okay

Cecilia

Travelled with family
Disliked: Amenities
Is ok. But need better breakfast is horrible and need upgrade and everything.
Stayed 1 night in Dec 2025

8/10 Good

JOSE RAMON

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The first room we had there was a musty smell. The front desk changed rooms immediately and with a smile. Breakfast was awesome. 4.5 stars.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and always helping us with what we needed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Miguel, Stickney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent. The area is a little sketchy at night but overall great experience
Stayed 3 nights in Oct 2025

8/10 Good

Alyssa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shortage of parking. Limited breakfast options. Clean room.
Stayed 1 night in Sep 2025

4/10 Poor

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Victor Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ESTACIONAMIENTO, UBICACIÒN Y FACIL ACCESO
Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Josephina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We originally booked an airbnb, but let me tell you that we were so glad that we ended up canceling their service. The hotel on the inside was BEAUTIFUL. We were thoroughly impressed with their cleaning protocol. The breakfast was mid, so we ordered breakfast in bed from the restaurant located inside of the hotel. The food from the restaurant was so delicious! Everything was so close by from the hotel, and we were very impressed with the customer service. We also did a late checkout option, which we found to be very convenient and affordable.
Stayed 2 nights in Jul 2025

8/10 Good

Aaron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy conveniente ya que esta cerca de la Central de Autobuses y a 3 Cuadras del Metro Central. Sin embargo, por las noches se nota un poco la inseguridad en las calles alrededor del lugar, ya que encontramos varios indigentes/drogadictos sobre la Avenida Principal a unas cuadras, además de que la iluminación en las calles es limitada se ve muy obscuro. Me gusto que tuvieran una mini alberca en sus recintos, pero no me quise meter ya que el agua de la alberca no estaba transparente sino estaba blanquisa un sabado por la tarde y nisiquiera se alcansaba a mirar el fondo de la parte poco profunda que estaba como a 0.5m...
Stayed 2 nights in Apr 2025

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and cleanlines
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Travelled with family
Liked: Amenities
Very good stay
Stayed 7 nights in Mar 2025

6/10 Okay

Alberto

Travelled with family
Liked: Cleanliness, property conditions & facilities
Tiene una muy buena ubicación. Se escuchaba el ruido del tráfico en la recámara. Las sábanas era de muy mala calidad.
Stayed 2 nights in Mar 2025

2/10 Terrible

Brenda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! The hotel looks like a motel
Stayed 3 nights in Feb 2025

4/10 Poor

Jessica

Disliked: Staff & service, property conditions & facilities

No tenían agua caliente !!

No había agua caliente, y tuvimos que bañarnos con agua fría !! Y lo único que nos dijo la recepcionista, que ya varios clientes se habían quejado ! La piscina estaba sucia !!
Stayed 1 night in Feb 2025

4/10 Poor

Claudia

Disliked: Amenities
I booked a hadicap access roon and told the location, i had a service dog. They sent me a text to say the king accessabity room was on the 2nd floor, the syandard is only one on first floor. When i got there they said not pet friendly. I showed them the text i sent and adter much arguing they gave me the grpynd floir room snd sfter it was booked told me it had no hot water. The ypung girl at the desk was overwhrlmed with check8ns and the manager sat her butt in the office and gave her no help.f8nally i took an non accessible room on the 2nd floor so i could have a hot shower and no towels or wven a l8ght blanket in the room. It was disappointing but i blame the lady manager in duty not the desk clerk.
Stayed 1 night in Feb 2025

4/10 Poor

Josiel

Arrived after long trip … very tired and the room was not available until 3:45pm, so I had to wait … during the night lots of noise from the dining / pool area. The hotel has a pool and some tables at the center of building… people talking to loud around 11:45pm … staff didn’t nothing Food is very good but also took too long to be ready The hotel is nice … but could be much better
Stayed 1 night in Feb 2025

10/10 Excellent

Mario Cesar Figueroa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was alright
Stayed 1 night in Nov 2024