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City Express Plus By Marriott Monterrey Centro

4.0 star property
VIP Access

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Photo gallery for City Express Plus By Marriott Monterrey Centro

Property amenity
Junior Suite, 1 King Bed
Property amenity
Exterior
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Melchor Ocampo, Monterrey, NL, 64000
  • Place, Auditorium Pabellón M
    ‪5 min walk‬
  • Place, Macroplaza
    ‪14 min walk‬
  • Place, Fundidora Park
    ‪4 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

City Express Plus By Marriott Monterrey Centro

A restaurant, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and a free area shuttle are also provided. Additionally, valet parking, a business center, and dry cleaning are onsite.
City Express Plus By Marriott Monterrey Centro offers 140 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at City Express Plus By Marriott Monterrey Centro, you're just a quick walk from Escenario GNP Seguros. You'll find features like free breakfast, free WiFi in public areas, and a free area shuttle.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Café Plus, a family restaurant that serves Mexican cuisine
  • Valet parking and self parking available for a fee
  • Amenities include a 24-hour business center, meeting rooms, and convenience store
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Macroplaza and 5 minutes from Monterrey Institute of Technology
  • Free local-area shuttle service
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, meeting rooms, and coworking spaces. A free area shuttle within 10 kilometers is available. The business-friendly City Express Plus By Marriott Monterrey Centro also features a fitness center, dry cleaning/laundry services, and a convenience store. Parking is available for a fee.

This 4-star Monterrey hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Café Plus - This family restaurant specializes in Mexican cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Parking on site (MXN 100 per day)
  • Covered valet parking on site (MXN 100 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Restaurants on site

  • Café Plus

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (150 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 100 per day
  • Covered valet parking fee: MXN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Express Plus By Marriott Monterrey Centro Hotel
City Express Plus By Marriott Monterrey Centro Monterrey
City Express Plus By Marriott Monterrey Centro Hotel Monterrey

City Express Plus By Marriott Monterrey Centro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 73 out of 138 reviews
Rating 8 - Good. 31 out of 138 reviews
Rating 6 - Okay. 14 out of 138 reviews
Rating 4 - Poor. 16 out of 138 reviews
Rating 2 - Terrible. 4 out of 138 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rudy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety and great facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth Guadalupe Renteria

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Dec 2025

10/10 Excellent

Myrna, Humble

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location - Booked last minute due to a funeral and no hassle to check in and relax
Stayed 1 night in Nov 2025

10/10 Excellent

WOONG

Stayed 1 night in Nov 2025

2/10 Terrible

Carlos

Stayed 1 night in Oct 2025

10/10 Excellent

Victor

Stayed 5 nights in Oct 2025

4/10 Poor

Jose Angel

Liked: Cleanliness
Disliked: Staff & service
the young male at check in desk was very rude not accommodating to our group
Stayed 3 nights in Oct 2025

6/10 Okay

Susy, Westchester

Liked: Cleanliness
Disliked: Amenities
Stayed 4 nights in Oct 2025

4/10 Poor

Omar

Travelled with family and small children, Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The room didn't get serviced until we called to complain around 12 or 1. The rooms, bathroom or hallways didn't get mopped at all. The floors are extremely dusty and dirty. The continental breakfast was not good at all. Staff not friendly and gentleman at front desk are very rude.
Stayed 5 nights in Oct 2025

10/10 Excellent

Alejandra Montserrat, San Francisco

Stayed 1 night in Aug 2025

4/10 Poor

Heriberto

Travelled with family
Liked: Cleanliness, property conditions & facilities
Las camas eran comodas. Sin embargo la distribucion del cuarto y como esta ubicado el baño lo hace incomodo, por que vez la regadera desde las camas. El internet no se pudo conectar a los celulares y fallo al principio en la television. No es todo el personal, pero la experiencia del lobby no es lo que uno espera, sientes que te hacen el favor al responderte dudas no te atendian de la manera adecuada. Lo que realmente molesto es que al acudir al desayuno te encuentras lo normal para un desayuno continental. Pero encuentras ollas con guisos y nadie te informa que es cobro extra por consumirlos y no estaban del todo ricos. La señorita que atendio entendio la situacion y no se cobro, pero el proceso lo hace incomodo. Son puntos a mejorar pero personalmente creo no me hospedaria denuevo y por su precio puedes encontrar mejores opciones.
Stayed 1 night in Jun 2025

2/10 Terrible

Katherine

They were
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel didnt have a driver to support the 10km shuttle promise
Stayed 3 nights in Feb 2025

6/10 Okay

John, Port Washington

Disliked: Staff & service, amenities, property conditions & facilities
The hotel room is too small and very simple, the breakfast food is pitiful, I don't know how it is rated as a four-star hotel. The quality is poor and the price is high, not worth it!
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Humberto

Travelled with family

Good accommodations

Hotel was nice, only issue the internet will disconnect every 90 or 120 minutes
Stayed 4 nights in Jan 2025

10/10 Excellent

Ismael, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a brand new building, everything is clean and is right in the downtown area. My room was on the fifth floor, it was very quiet and comfortable. WiFi worked well.
Stayed 4 nights in Nov 2024

10/10 Excellent

Eric

Stayed 1 night in Dec 2024

10/10 Excellent

José, San Luis Potosí

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to rest, so very confortable and new instalations
Stayed 1 night in Dec 2024

6/10 Okay

KARINA

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was clean. To get to the actual lobby was strange. You park in the garage, you take an elevator down to the street level, you walk into the building, take the elevator up to the lobby, about 5 floors or so, check in, then up to you room which for us was 2 floors up. The elevator said floor 2, in reality we were 7 to 8 floors up. In my opinion, this is a safety hazard as you really don't know where in the building you are, which in case of a fire or emergency could be a problem. Their is not much privacy for the restroom as their is no real separation, it is glass doors and open at the top, with no vents. Though the hotel was nice, I would not stay here again unless I was staying solo.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Stayed 4 nights in Sep 2024

10/10 Excellent

Joaquin P

Stayed 1 night in Sep 2024

6/10 Okay

Sergio

Stayed 2 nights in Aug 2024

10/10 Excellent

Sergio

Stayed 1 night in Jan 2026