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Crowne Plaza Monterrey by IHG

4.0 star property

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Photo gallery for Crowne Plaza Monterrey by IHG

Indoor pool, pool loungers
Property video
Exterior
Property entrance
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000
  • Place, Auditorium Pabellón M
    ‪2 min walk‬
  • Place, Macroplaza
    ‪10 min walk‬
  • Place, Alameda
    ‪17 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪34 min drive‬

Room options

View all photos for Premium Room

Premium bedding, down duvets, in-room safe, desk

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Club lounge access

Standard Room, 2 Queen Beds, Club lounge access

Standard Room, 2 Queen Beds, Club lounge access

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

Standard Room, 2 Queen Beds (Low Floor)

Standard Room, 2 Queen Beds (Low Floor)

9.6 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(83 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(152 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Club lounge access

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

Standard Room, 1 King Bed (Low Floor)

Standard Room, 1 King Bed (Low Floor)

8.4 out of 10
Very good
(21 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Monterrey by IHG

Hotel with 3 restaurants, 3-minute walk to Auditorium Pabellón M
3 restaurants, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Crowne Plaza Monterrey by IHG offers 403 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Monterrey by IHG. During your stay, you're just a quick walk from Auditorium Pabellón M. Features include free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Las Ventanas, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Auditorium Pabellón M and 11 minutes by foot from Macroplaza
Crowne Plaza Monterrey by IHG offers its guests a children's pool, an indoor pool, a sauna, and a 24-hour fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 12 meeting rooms. Event space at this hotel measures 893 square feet (83 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Monterrey by IHG. Limited free parking is available on a first-come, first-served basis.

This 4-star Monterrey hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to noon.
Las Ventanas - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Golf Experience - This theme restaurant specializes in Tex-Mex cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lobby Bar - This bar specializes in international cuisine and serves dinner only. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 449 for adults and MXN 169 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Las Ventanas
  • Lobby Bar
  • The Golf Experience

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 893 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 13 2026 to February 22 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from January 13 2026 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 238 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 449 for adults and MXN 169 for children
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: MXN 238 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Crowne Plaza Monterrey by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1073 out of 1648 reviews
Rating 8 - Good. 327 out of 1648 reviews
Rating 6 - Okay. 143 out of 1648 reviews
Rating 4 - Poor. 53 out of 1648 reviews
Rating 2 - Terrible. 52 out of 1648 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Uriel

Stayed 1 night in Sep 2025

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worse service I had - Make sure you don't take a hot shower you will sound the fire alarm!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jorge Ivan

Stayed 1 night in Oct 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't have breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria Esther

Everything was good
Stayed 3 nights in Oct 2025

10/10 Excellent

nelly

Stayed 3 nights in Oct 2025

6/10 Okay

Daniel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pictures on the listing are completely different than what you would get. Place is OLD ABD OUTDATED
Stayed 1 night in Oct 2025

8/10 Good

jose

Stayed 1 night in Oct 2025

10/10 Excellent

balder

Stayed 1 night in Oct 2025

10/10 Excellent

Socorro

Stayed 3 nights in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
The Hotel was really good its just the breakfast and dinner was $25 each person. Online it said it was included. The room was nice after they fixed the ac. Also there is allot of traffic going up and down the elevators . OVERALL GOOD HOTEL FOR THE MONEY. They just gappend to be remodeling when i visted. The staff was great, english and spanish speaking.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hector

Stayed 2 nights in Sep 2025

10/10 Excellent

Irlay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jorge Ivan Garcia

Stayed 3 nights in Oct 2025

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice I recommend for tourists guys need to visit Monterrey book with Expedia app and save $$$ very affordable and easy and the motel Crown Plaza was a must place to stay
Stayed 2 nights in Oct 2025

6/10 Okay

Ray

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Staff was nice and helpful. The water issues seem to be ongoing with construction in the lobby. Hot water and pressure was hit or miss.
Stayed 3 nights in Oct 2025

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malo

En remodelacion, todo lleno de polvo, y con mucho moivimiento de trabajadores de construccion por todo el hotel, cuarto sucio, almohadas sin lavar, con mal olor
Stayed 1 night in Oct 2025

10/10 Excellent

Ivonne

Stayed 1 night in Oct 2025

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

uriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Oct 2025

6/10 Okay

Nohemi

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great service
Stayed 1 night in Oct 2025

10/10 Excellent

Blanca

Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service
La alberca estaba sucia así que no pudimos usarla, es una lástima porque está muy bonita. Y también la entrada estaba en remodelación. Aún así es muy buena opción en el centro de Monterrey
Stayed 3 nights in Sep 2025

10/10 Excellent

Rosario

Stayed 2 nights in Sep 2025