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Hilton Monterrey Valle

4.5 star property

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Photo gallery for Hilton Monterrey Valle

Seasonal outdoor pool
Restaurant
Presidential Suite, 1 King Bed
Club Room, 1 King Bed
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av. Fundadores 1000, Valle del Mirador, San Pedro Garza García, Monterrey, NL, 64750
  • Place, Galerias Valle Oriente
    ‪2 min walk‬
  • Place, KidZania Monterrey
    ‪9 min walk‬
  • Place, Plaza Comercial Distrito Armida
    ‪17 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | View from room

Club Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

  • 67 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

View from room

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | View from room

Presidential Suite, 1 King Bed

  • 100 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room-2 Queen Beds

  • Sleeps 4

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 3

View all photos for Suite 1 King Room-Club Access

Interior

Suite 1 King Room-Club Access

  • Sleeps 3

View all photos for Deluxe Room 2 Queen Beds-Mountain View

Bathroom

Deluxe Room 2 Queen Beds-Mountain View

  • Sleeps 4

Executive Floor King Room

  • Sleeps 3

2 Queen Bed Executive Floor Room

  • Sleeps 4

Deluxe King Room

  • Sleeps 3

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About this property

Hilton Monterrey Valle

Luxury Monterrey hotel connected to a shopping center, steps from Galerias Valle Oriente
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. WiFi in public areas is free. Additionally, valet parking, a seasonal outdoor pool, and conference space are onsite.
Hilton Monterrey Valle offers 225 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hilton Monterrey Valle. During your stay, you'll be connected to a shopping center, and just a quick walk from Galerias Valle Oriente. You'll find features like free WiFi in public areas, plus 2 bars and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Steps from Galerias Valle Oriente and a 2-minute drive from Plaza Comercial Distrito Armida
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hilton Monterrey Valle offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include 7 meeting rooms and coworking spaces. Event space at this hotel measures 5651 square feet (525 square meters) and includes conference space. The luxury Hilton Monterrey Valle also features concierge services, dry cleaning/laundry services, and room service (during limited hours). For a fee, parking is available.

This 4.5-star Monterrey hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Hilton Monterrey Valle has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (MXN 190 per day)
  • Covered valet parking on site (MXN 190 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 475 for adults and MXN 320 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping centre

Family friendly

  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 5,651 square feet of conference space
  • 7 meeting rooms
  • Coworking space

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1200 per pet, per stay, plus a deposit of MXN 3000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 900 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 475 for adults and MXN 320 for children
  • Covered self parking fee: MXN 190 per day
  • Covered valet parking fee: MXN 190 per day
  • Pet deposit: MXN 3000 per stay
  • Pet fee: MXN 1200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 900 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in October.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Hilton Monterrey Valle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 231 out of 291 reviews
Rating 8 - Good. 26 out of 291 reviews
Rating 6 - Okay. 13 out of 291 reviews
Rating 4 - Poor. 6 out of 291 reviews
Rating 2 - Terrible. 15 out of 291 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito, limpio, bien ubicado, excelente atencion del staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, amenities
Breakfast was delicious, property was very clean and new. We loved this hotel.
Stayed 5 nights in Sep 2025

10/10 Excellent

Veronica

Stayed 2 nights in Sep 2025

10/10 Excellent

Javier, El Paso

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good location and amenities, will stay again soon
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert, Laredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Moises

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 4 nights in Sep 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and clean. Would stay again
Stayed 1 night in Aug 2025

6/10 Okay

GRACIE

Travelled with family and small children, Travelled with pets
Valet is very bad. The cars are park far away and something’s the valet people are not even there. The last night I stayed they change our sheets and they had mildew smell which was very hard for me to sleep since u am allergic. After I complained the receptionist told me is very hard to believe because they check everything so carful. Instead of being nice to me. Any reason for me to lie? My husband fell coming outside de jacuzzi cut and cut himself. The place is nice but is not well taking care of.
Stayed 1 night in Aug 2025

8/10 Good

Azenet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Aug 2025

2/10 Terrible

Armando

Stayed 3 nights in Aug 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, restaurant was very good, and the area around the hotel is amazing. Some stains on blankets, unfortunately.
Stayed 2 nights in Aug 2025

6/10 Okay

Luis

Liked: Cleanliness, property conditions & facilities
No funcionaba bien la regadera y por más que lo reporte nunca lo solucionaron!! Sin presión de agua y el agua caliente tardaba en salir!
Stayed 2 nights in Aug 2025

2/10 Terrible

Jovita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never go back to this hotel! Horrible customer service!! zero accommodations!! False advertisement!!
Stayed 6 nights in Aug 2025

10/10 Excellent

Yannick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Servicio excelente! Dormimos super a gusto y el desayuno riquísimo!!! Sin duda me volveré a quedar en este alojamiento muchas gracias por todo!
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relative new hotel and it shows. Great location near shopping and restaurants.
Stayed 3 nights in Aug 2025

6/10 Okay

Irma

Disliked: Cleanliness, staff & service
Beds are awful, too hard.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel Axel Ortega

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great booking, we will back
Stayed 2 nights in Aug 2025

10/10 Excellent

Ilsang, Yorba Linda

Business traveller
Liked: Cleanliness, staff & service, amenities
Beautiful hotel with excellent surroundings. Cannot ask for more.
Stayed 3 nights in Aug 2025

10/10 Excellent

Vikrant

Stayed 2 nights in Aug 2025

10/10 Excellent

Mireya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and very safe, the staff were very helpful and nice.
Stayed 3 nights in Aug 2025

2/10 Terrible

Edgar

Stayed 4 nights in Jul 2025

8/10 Good

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Benjamin

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Carpet had some weird smells when arrived. Shower took forever to produce warm/hot water so we had to deal with cold showers Restaurant don’t write down orders and constantly forgot or provided wrong meals. For the type of rates they have we were not expecting this many incidents.
Stayed 3 nights in Jul 2025

8/10 Good

Claus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and new hotel.
Stayed 1 night in May 2025