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Holiday Inn Monterrey Valle by IHG

3.5 star property

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Photo gallery for Holiday Inn Monterrey Valle by IHG

Breakfast, lunch, dinner served; Mexican cuisine, garden views
Property amenity
Exterior
Point of interest
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av. Lazaro Cardenas 2305, San Pedro Garza García, NL, 66260
  • Place, Fashion Drive
    ‪3 min walk‬
  • Place, Showcenter Complex
    ‪5 min walk‬
  • Place, Plaza Fiesta San Agustin
    ‪9 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(97 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Double Beds (High Floor)

9.0 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Down duvets, minibar, in-room safe, desk

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(44 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

7.8 out of 10
Good
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Premium Room

Down duvets, minibar, in-room safe, desk

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Bathroom

Standard Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View (High Floor)

Suite, 1 King Bed, Garden View (High Floor) | Room amenity

Suite, 1 King Bed, Garden View (High Floor)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
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includes taxes & fees
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About this property

Holiday Inn Monterrey Valle by IHG

Hotel with a seasonal outdoor pool, near Plaza Fiesta San Agustin
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free wired internet in public areas and a free area shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Holiday Inn Monterrey Valle by IHG offers 198 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels and pay movies.

This San Pedro Garza García hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Holiday Inn Monterrey Valle by IHG's great location. During your stay, you're just a quick walk from Metropolitan Center. A free area shuttle, free wired internet, and a restaurant are available.
  • Free wired Internet
  • Enjoy Mexican cuisine and garden views while dining at Los Alcatraces
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes by foot from Plaza Fiesta San Agustin and a 3-minute drive from Galerias Valle Oriente
  • Free local-area shuttle service
Holiday Inn Monterrey Valle by IHG offers its guests a seasonal outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and wired Internet is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3358 square feet (312 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Monterrey Valle by IHG. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. A free area shuttle within 10 km is available. Parking is available for a fee.

This 3.5-star San Pedro Garza García hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:30 AM.
Los Alcatraces - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Free area shuttle up to 10 km
  • Valet parking on site (MXN 30 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 365 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Alcatraces

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Free area shuttle
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,358 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from June 25 2025 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Elevator

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities
  • Health club
  • Outdoor pool
  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Monterrey Valle by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 365 for adults and MXN 120 for children
  • Valet parking fee: MXN 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in October and close in July.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Monterrey Valle
Holiday Inn Monterrey Valle Garza Garcia
Holiday Inn Monterrey Valle Hotel
Holiday Inn Monterrey Valle Hotel Garza Garcia
Holiday Inn Valle
Holiday Inn Valle Monterrey
Holiday Inn Monterrey Valle Hotel San Pedro Garza Garcia
Wyndham Casa Grande Monterrey Hotel San Pedro Garza Garcia
Holiday Inn Monterrey Valle San Pedro Garza Garcia
Holiday Inn Monterrey Valle Mexico/San Pedro Garza Garcia
Inn Monterrey Valle Hotel

Holiday Inn Monterrey Valle by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 816 out of 1197 reviews
Rating 8 - Good. 242 out of 1197 reviews
Rating 6 - Okay. 87 out of 1197 reviews
Rating 4 - Poor. 27 out of 1197 reviews
Rating 2 - Terrible. 25 out of 1197 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

ANGEL

Travelled with partner
Liked: Cleanliness, amenities
El agua de la regadera salía con muy poca presión
Stayed 1 night in Nov 2025

10/10 Excellent

Ramon A

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent customer service, variety of food during breakfast time, and great location. Highly recommend!
Our view!
Stayed 1 night in Nov 2025

4/10 Poor

Maria Diana Guadalupe Kawas

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The cleaning and mantain of the room was not good. there were fungus in the bathroom. very poor cleaning of the rug BROKEN ONE OF THE BEDS, I WAS DURING 11 DAYS AND I THOUGHT IT WAS A 4 STAR HOTEL COMENT: THE BREAKFAST IS NOT FREE
Stayed 11 nights in Oct 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Location is pretty good close to the mall and shops and foods.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eduardo

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

LORENA, RACINE

Stayed 2 nights in Oct 2025

10/10 Excellent

Martha Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Oct 2025

6/10 Okay

Hernan

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Poor service. One elevator for a large building, long waiting or forced to use stairs. Lacks proper management
Stayed 3 nights in Oct 2025

10/10 Excellent

Jesus

Liked: Staff & service, property conditions & facilities
Clean room
Stayed 3 nights in Oct 2025

10/10 Excellent

Israel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, muy comodo el cuarto y las camas
Stayed 1 night in Oct 2025

10/10 Excellent

Eduardo

Stayed 1 night in Oct 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Lo unico que esta muy mal es que para el tamaño del Hotel solo hay 1 Elevador para los huéspedes!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Eduardo

Stayed 1 night in Oct 2025

2/10 Terrible

Maria Jose

Stayed 1 night in Oct 2025

6/10 Okay

Mildred

Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 3 nights in Dec 2024

10/10 Excellent

Maria Elena De La, Corpus Christi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great view
Stayed 5 nights in Aug 2025

10/10 Excellent

Raul

Stayed 3 nights in Aug 2025

8/10 Good

Cristina

Stayed 1 night in Sep 2025

10/10 Excellent

damian, Boynton Beach

Stayed 3 nights in Aug 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and clean room Lots of restaurants and shopping nearby
Stayed 1 night in Aug 2025

10/10 Excellent

Angelica

Stayed 1 night in Jul 2025

10/10 Excellent

Silvia

Stayed 2 nights in Aug 2025

10/10 Excellent

Marysol

Stayed 4 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 1 night in Jul 2025