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Hotel Monterrey Macroplaza

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Monterrey Macroplaza

Property entrance
Creator video
A breakfast setting with plates of food, a coffee cup, and a juice glass on a table.
Interior
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Morelos 574 Ote Col. Centro, Monterrey, NL, 64000
  • Place, Macroplaza
    ‪3 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪7 min walk‬
  • Place, Auditorium Pabellón M
    ‪9 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a large bed, two bedside tables, a chair, a small table, and a window with curtains.

Standard Double Room, 1 Double Bed

7.2 out of 10
Good
(37 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a small table, a chair, and two wall-mounted lamps.

Standard Double Room, 2 Double Beds

7.8 out of 10
Good
(85 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Double Room, 1 Double Bed

A hotel room with a bed, bedside tables, a chair, a desk, and a window.

Executive Double Room, 1 Double Bed

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a television, and artwork on the walls.

Executive Double Room, 2 Double Beds

7.6 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 2 Double Beds

A hotel room with two beds, a TV, a small table, a chair, and a window with a view of buildings.

Superior Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room Executive

In-room safe, desk, soundproofing, free cots/infant beds

Double Room Executive

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room Superior

In-room safe, desk, soundproofing, free cots/infant beds

Double Room Superior

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room Executive

In-room safe, desk, soundproofing, free cots/infant beds

Double Room Executive

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Monterrey Macroplaza

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and a meeting room.
Hotel Monterrey Macroplaza offers 201 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of Hotel Monterrey Macroplaza's great location. During your stay, you're just a quick walk from Macroplaza. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests speak favorably about the value of their stay and the helpful staff
  • Just a 4-minute walk from Macroplaza and 10 minutes by foot from Santa Lucia Riverwalk
Hotel Monterrey Macroplaza offers its guests an indoor pool and a fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Monterrey Macroplaza also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available.

This 3.5-star Monterrey hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Hotel Monterrey Macroplaza has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 125 for adults and MXN 125 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from July 10 2026 to July 24 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 125 for adults and MXN 125 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number HMO650310GK4
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Macroplaza
Monterrey Macroplaza
Monterrey Macroplaza Monterrey
Hotel Monterrey Macroplaza Hotel
Hotel Monterrey Macroplaza Monterrey
Hotel Monterrey Macroplaza Hotel Monterrey

Hotel Monterrey Macroplaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 434 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 150 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 110 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

wendy yuridia

Liked: Cleanliness, property conditions & facilities
Excelente hotel
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Lara

Disliked: Cleanliness, property conditions & facilities
not in great condition, but in a great location.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Staff and room were great
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very safe!
Stayed 3 nights in Aug 2025
Verified

4/10 Poor

laith

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms need major renovations. However the staff was amazing and the location was good
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great center point of the city!
Stayed 3 nights in Oct 2025
Verified

8/10 Good

cipriano

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Will stay again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rosy G

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Juanita

Liked: Cleanliness, property conditions & facilities
Clean, staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

osbaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great safe a lot of walkable places
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

JOSE ALBERTO ALMANZA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2026
Verified

8/10 Good

JUDITH

Liked: Cleanliness, staff & service, amenities
The location is great. The room was clean, but not soundproof. I could hear a couple next door arguing late at night.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Alejandra Montserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Jeraldine

Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

JUDITH

Liked: Cleanliness, staff & service, amenities
The room was clean, but was missing a hair dryer and hand towels. Also, the rooms are NOT soundproof. But the location is great.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Nasario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly. This place needs a renovation bad. Our restroom had mold everywhere and Expedia refused to give us a refund. Staff was kind enough to move us rooms but the carpets are super old and the rooms smell bad
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel Is aging and It shows, the rooms aré clean
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Alma O

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the macroplaza with all the shopping and restaurants, great place for everyone!!
Stayed 3 nights in May 2025
Verified

8/10 Good

Fernando

was ok
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Carlos

Liked: Staff & service, property conditions & facilities
The blankets and sheets were very itchy. I reported it to the receptionist and didn’t hear back from them.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Francisco Javier

Liked: Cleanliness, amenities, property conditions & facilities
Greatest
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gamaliel

Liked: Cleanliness, staff & service, property conditions & facilities
All is close by and accessible
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Haniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks that place was very helpful
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Mario Perea

Disliked: Property conditions & facilities
Rooms need to be updated, pillows terrible very hard and old, hard time opening the door to the room and a very terrible smell in the room and the halls. A lot of noice. They don’t have iron and blow dryer in the rooms. I do not recommend this hotel.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk team was wonderful. I believe was Alan one of them and he went far and beyond to accommodate. Thank you
Stayed 3 nights in Sep 2025