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Hotel Monterrey Macroplaza

3.5 star property

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Photo gallery for Hotel Monterrey Macroplaza

Experience the classic charm of this urban hotel, featuring a flat roof and symmetrical facade.
Creator video
Stylish interior space with a polished floor, staircase, and textured wall.
Enjoy a refreshing swim in our pool, complete with a diving board and comfortable lounge seating.
Relax in a classic hotel room with two single beds, a sofa, and a small table.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Laundry
  • Breakfast available
  • Gym
  • Parking included

Explore the area

Map
Morelos 574 Ote Col. Centro, Monterrey, NL, 64000
  • Macroplaza
    ‪3 min walk‬
  • Auditorium Pabellón M
    ‪7 min walk‬
  • Fundidora Park
    ‪2 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

View all photos for Executive Double Room, 1 Double Bed

Enjoy a comfortable stay in this well-appointed room with a single bed, bedside tables, and a convenient work area.

Executive Double Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 2 Double Beds

Enjoy a comfortable stay in this stylish room with two single beds, a flat-screen TV, and a city view.

Superior Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Relax in a stylish room with two single beds, a desk, and a flat-screen TV, offering a city view.

Executive Double Room, 2 Double Beds

7.6 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 1 Double Bed

Relax in a cozy retreat with a large bed, bedside table, and comfortable chair.

Standard Double Room, 1 Double Bed

7.6 out of 10
Good
(27 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

Two single beds with white linens, a small table and chair, and a wall-mounted lamp are featured in this well-maintained room.

Standard Double Room, 2 Double Beds

7.6 out of 10
Good
(61 reviews)
  • Sleeps 4
  • 2 Double Beds

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Relax in the hotel lobby, surrounded by a stunning mountain landscape mural and comfortable seating.

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, (1953)
The price is €89
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includes taxes & fees
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About this property

Hotel Monterrey Macroplaza

Hotel with free parking, steps from Macroplaza
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and a meeting room.
Hotel Monterrey Macroplaza offers 201 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of Hotel Monterrey Macroplaza's great location. During your stay, you're just a quick walk from Monterrey Metropolitan Museum. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests speak favorably about the value of their stay and the helpful staff
  • Steps from Macroplaza and a 5-minute drive from Fundidora Park
Hotel Monterrey Macroplaza offers its guests an indoor pool and a fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Monterrey Macroplaza also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available.

This 3.5-star Monterrey hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Hotel Monterrey Macroplaza has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 125 for adults and MXN 125 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 125 for adults and MXN 125 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number HMO650310GK4
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Macroplaza
Monterrey Macroplaza
Monterrey Macroplaza Monterrey
Hotel Monterrey Macroplaza Hotel
Hotel Monterrey Macroplaza Monterrey
Hotel Monterrey Macroplaza Hotel Monterrey

Hotel Monterrey Macroplaza Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 394 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 124 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gamaliel

Liked: Cleanliness, staff & service, property conditions & facilities
All is close by and accessible
Stayed 3 nights in Apr 2025

2/10 Terrible

Eduardo

I
Stayed 1 night in Apr 2025

10/10 Excellent

Calli

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 5 nights in Feb 2025

2/10 Terrible

Antonio

Disliked: Cleanliness
Limpieza terrible, mala experiencia con plagas
Stayed 3 nights in Apr 2025

2/10 Terrible

Antonio

Stayed 3 nights in Apr 2025

10/10 Excellent

Alejandro

Stayed 2 nights in Mar 2025

8/10 Good

Reynaldo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk to and from anywhere downtown. Close to places to eat and hangout and to transportation to events.
Stayed 5 nights in Apr 2025

4/10 Poor

Mario, WOOD DALE

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was old and dirty. The bathroom door handle was falling off, as was the one where the towels were placed. The chair in the room was extremely dirty and stained, and it looked more like a motel than a hotel. The sheets were torn and the towels had holes in them. The experience was simply bad for all of the reasons mentioned here.
Stayed 3 nights in Mar 2025

6/10 Okay

Haywood

Business traveller
Liked: Cleanliness, staff & service
The water never really heated up in the shower. The AC in the room did not cool well. There were no electrical outlets near the bed /night stand. That added up to a not so pleasant stay
Stayed 2 nights in Mar 2025

2/10 Terrible

Blanca E.

Disliked: Cleanliness, property conditions & facilities
Old, humid and dirty
Stayed 1 night in Mar 2025

10/10 Excellent

Adonai, Weslaco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen valor. Excelente ubicación.
Stayed 2 nights in Feb 2025

10/10 Excellent

Reynaldo Estrada

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked everything around and very safe t walk around the area
Stayed 7 nights in Mar 2025

8/10 Good

Ericka

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good stay

I have stayed at this hotel before. I like the area because its right across from Macroplaza. Easy courtesy parking, walkable, shopping and dining options galore. The hotel itself is fine but it is somewhat run down, management needs to pay attention to that.
Stayed 1 night in Mar 2025

8/10 Good

Anibal

Liked: Cleanliness, staff & service, property conditions & facilities
The AC makes was noise
Stayed 1 night in Mar 2025

8/10 Good

ISMAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs update.
Stayed 4 nights in Feb 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
El AC hace mucho ruido
Stayed 1 night in Mar 2025

6/10 Okay

Eric

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Feb 2025

8/10 Good

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2025

6/10 Okay

veronica

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is being renovated in the lobby and some areas, to these took good, but the rooms need to be renovated. The second night they gave me a better room. Rooms are clean are clean but carpets and furniture and old. I will suggest just to renovate these.
Stayed 1 night in Feb 2025

6/10 Okay

Rafael

Stayed 1 night in Feb 2025

4/10 Poor

veronica

Business traveller, Travelled with group
Disliked: Property conditions & facilities
The furniture is old and damage. Beds are hard and pillows too high for the neck. No comfortables for me. People in and out making noise in the wall in the middle of the nite.
Stayed 1 night in Feb 2025

6/10 Okay

Billy

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Convenient but needs updates

The staff were friendly and helpful. However, facilities needed some fixes and updates. My first room had a leak under the bathroom sink. The replacement room had a toilet that was lopsided and needed to jiggle the handle so it doesn't keep running. The shower didn't have any place to put the soap and other toiletries. I think it fell off before and wasn't replaced. The AC and heat can run for hours but is very load so you can't really hear the TV or talk on the phone with it on. But it was centrally located and very good for logistics
Stayed 4 nights in Feb 2025

6/10 Okay

Adrián

Liked: Cleanliness, staff & service
.
Stayed 4 nights in Jan 2025

2/10 Terrible

JESSICA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was dirty. Smelled bad. Infestation of roaches. Staff was aware and related we would be reimbursed for cancelling the accommodations and was ultimately charged for a room we did not stay in for several days.
Stayed 3 nights in Nov 2024

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay started off bad. Paid for a high end room and was put in one that the bed barely fit in there. We had to step aside of each other to move around the room. Paid for breakfast to be included and front desk said it didn’t show and we would have to check the next morning. After we went down to complain front desk said that was a superior room. Told him I wouldn’t take it and to move us. Was then changed to a 2room suite that was spacious. If I hadn’t complained we would have been stuck in a 12x12 room. The young lady at front the next day was very pleasant and accommodating. She found our breakfast passes right away and she was really the best both Saturday and Sunday morning. I will probably stay there again but will ask first if we are getting what we really paid for.
Stayed 2 nights in Jan 2025