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Hotel Plaza de Oro

3.5 star property

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Photo gallery for Hotel Plaza de Oro

A multi-level hotel lobby with dining areas, chandeliers, and a central staircase.
A hotel room with two beds, a desk with a chair, a TV, and a small table with a vase of flowers.
A hotel with a grand entrance, large windows, and flags.
A lobby with a glass table surrounded by a floral arrangement, a stained glass ceiling, and a wooden door.
A pool area with lounge chairs, a hot tub, and a table with fruit and drinks.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av Hidalgo 461, Poniente, Monterrey, NL, 64000
  • Place, Alameda
    ‪10 min walk‬
  • Place, Auditorium Pabellón M
    ‪12 min walk‬
  • Place, Macroplaza
    ‪3 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪28 min drive‬

Room options

View all photos for Double Room

A hotel room with two beds, a desk with a chair, a TV, and a small table with a vase of flowers.

Double Room

9.2 out of 10
Wonderful
(24 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Habitación Sencilla

A hotel room with a large bed, a desk, a chair, a mirror, and a vase of flowers.

Habitación Sencilla

9.4 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

A bedroom with a large bed, a bedside table with a lamp, a television, and a window with curtains.

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room Standard

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Plaza de Oro

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Hotel Plaza de Oro offers 53 air-conditioned accommodations with private pools and safes. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
During your stay at Hotel Plaza de Oro, you're just a quick walk from Basilica Parroquia La Purisima. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Santa Lucia Riverwalk and a few minutes from Macroplaza
Hotel Plaza de Oro offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and a meeting room are available. The business-friendly Hotel Plaza de Oro also features a front-desk safe and an elevator. Self parking is free.

This 3.5-star Monterrey hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Hotel Plaza de Oro has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 100 to 250 for adults and MXN 100 to 250 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Private pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Private pool

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 100 to 250 for adults, and MXN 100 to 250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Plaza de Oro Hotel
Hotel Plaza de Oro Monterrey
Hotel Plaza de Oro Hotel Monterrey

Hotel Plaza de Oro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 293 out of 439 reviews
Rating 8 - Good. 96 out of 439 reviews
Rating 6 - Okay. 33 out of 439 reviews
Rating 4 - Poor. 9 out of 439 reviews
Rating 2 - Terrible. 8 out of 439 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Juan

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great we got the buffet we payed a dissent amount and Breakfast was delicious!!! The parking was great and safe
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

hector javier de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exelente servicio
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Santiago

Excelente
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Personal amable
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dagoberto

Excellent
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Javier

..
Stayed 1 night in May 2026
Verified review

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente trato
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good! But the menu could be better! Also, food was cold Menudo was good! please keep it!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

JIL

Liked: Cleanliness, staff & service, property conditions & facilities
excelente
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Cynthia Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All service is very good
Stayed 1 night in Oct 2024
Verified review

8/10 Good

ENRIQUE

😁
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Erasmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is absolutely great 👍💯👌 The breakfast buffet is not appealing. I didn't have a good experience with the kitchen food. I will put it to you this way so, I won't sound unprofessional. The majority of the employees won't even eat food from the breakfast buffet nor the menu.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
The
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Florisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is the best part. I traveled with my family. The front desk needs to be more friendly with customers. I didn't like the way they talk to us.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service at restaurant poor, not well organized!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Reyes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
F
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Pamela

Disliked: Cleanliness, staff & service
They did not provided me with breakfast and the room had a leak, did not fix it!
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Blanca

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Plaza de Oro doesn’t allow you to have visitors in your room, the front desk girl was so rude; I had planned for a 10 day stay but left after the second day to a different hotel
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Ulises

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, quite a walk from the centre and the area around it is not very nice specially at night. Room was clean but noise fron the next room leaks through the connecting doors. The staff was not as nice as they could be but not rude either. I would consider somewhere closer to Macroplaza if you plan on walking most of your trip; if you have a car for your trip then this hotel is good since it has onsite parking.
Stayed 3 nights in Dec 2024
Verified review

2/10 Terrible

Jennifer

Disliked: Cleanliness
The personnel was not courteous at all. They charged me for an additional adult even though I had added the correct number of adults on our reservation. If we didn’t pay, we would forfeit what we had already paid for our reservation. We had to keep asking for towels for three people (just like they charged us) and then they came to clean room and took towels we had just requested. Before we could check out, they had to check room to confirm we hadn’t taken anything. The “free” breakfast included in the room charge is only a plate of fruit and a cookie. Needless to say, we will never stay at this hotel again.
Stayed 2 nights in May 2023