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Krystal Monterrey

3.5 star property

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Photo gallery for Krystal Monterrey

Interior
Creator video
Interior
Daily buffet breakfast (MXN 350 per person)
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Calle Corregidora 519, Centro, Monterrey, NL, 64000
  • Place, Macroplaza
    ‪5 min walk‬
  • Place, Auditorium Pabellón M
    ‪5 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪9 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite Junior

In-room safe, desk, iron/ironing board, free WiFi

Suite Junior

  • 57 sq m
  • Sleeps 2

View all photos for Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Room Deluxe

  • 33 sq m
  • Sleeps 2

View all photos for Double Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Double Room Deluxe

  • 33 sq m
  • Sleeps 4

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(98 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(105 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior with Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Double Room Superior with Mountain View

  • 33 sq m
  • Sleeps 4

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About this property

Krystal Monterrey

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service.
Krystal Monterrey offers 207 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Krystal Monterrey's great location gets high marks from our customers. During your stay, you're just a quick walk from Macroplaza. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Café Flores
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Macroplaza and 5 minutes from Fundidora Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Krystal Monterrey. For a fee, parking is available.

This 3.5-star Monterrey hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Café Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 180 per stay)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 180 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Krystal Monterrey Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1212 out of 2088 reviews
Rating 8 - Good. 419 out of 2088 reviews
Rating 6 - Okay. 216 out of 2088 reviews
Rating 4 - Poor. 115 out of 2088 reviews
Rating 2 - Terrible. 126 out of 2088 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Francisca

Stayed 4 nights in Dec 2025

10/10 Excellent

Itene

Stayed 1 night in Dec 2025

10/10 Excellent

Erasmo

Liked: Cleanliness, staff & service, amenities
Excellent customer service and the staff is very helpful and professional.
Stayed 1 night in Sep 2025

6/10 Okay

Hector, Mission

Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes! The fruit and vegetables were so fresh, the rice and bread was hot and freshly made. Everything was amazing.
Stayed 7 nights in Dec 2025

8/10 Good

Janie

Stayed 4 nights in Dec 2025

10/10 Excellent

Oswaldo

Stayed 2 nights in Dec 2025

10/10 Excellent

Benito

Stayed 2 nights in Dec 2025

8/10 Good

Janette

Stayed 3 nights in Dec 2025

10/10 Excellent

Sixto

Business traveller
Liked: Cleanliness, staff & service, amenities
Yed
Stayed 4 nights in Dec 2025

10/10 Excellent

jordan

Stayed 4 nights in Dec 2025

10/10 Excellent

LUIS, mcallen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Fidencio

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was very good. Staff was friendly. Only thing was the halls from elevator to the rooms were not clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Luigi

Stayed 8 nights in Nov 2025

10/10 Excellent

Graciela

Stayed 2 nights in Dec 2025

6/10 Okay

Benigno

Stayed 1 night in Dec 2025

10/10 Excellent

Sebastian

Stayed 1 night in Dec 2025

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff very friendly
Stayed 4 nights in Dec 2025

10/10 Excellent

Oscar

Stayed 1 night in Nov 2025

10/10 Excellent

Marylou

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent Service, and kindness Room was comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Rene

Stayed 10 nights in Sep 2025

8/10 Good

Omar

Stayed 1 night in Nov 2025

4/10 Poor

Klao V

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The rooms was not clean, towels old, bed had a stains, ibhad to clean the table, floor was not clean, they didnt clean my room until 9 pm, i call front desk i need tjem to go amd clean the room they never send anyone's until 4 hrs. Later i ask the lady i need it clean towel but front desks never call them to let them know..this hotel is bad and the price is high
Stayed 3 nights in Nov 2025

6/10 Okay

Yazmin

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Yes prety helpful
Stayed 2 nights in Nov 2025