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Wyndham Monterrey Ambassador Centro

3.5 star property

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Photo gallery for Wyndham Monterrey Ambassador Centro

Exterior
Deluxe Room, 2 Queen Beds, Non Smoking
Lobby sitting area
Dining
Business centre

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
Av Hidalgo 310 Oriente, Monterrey, NL, 64000
  • Auditorium Pabellón M
    ‪3 min walk‬
  • Macroplaza
    ‪7 min walk‬
  • Fundidora Park
    ‪2 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Master)

Suite, 1 King Bed, Non Smoking (Master)

Suite, 1 King Bed, Non Smoking (Master)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking

Family Suite, 2 Queen Beds, Non Smoking

Family Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Wyndham Monterrey Ambassador Centro

Hotel with a restaurant, a short walk to Macroplaza
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Wyndham Monterrey Ambassador Centro offers 229 air-conditioned accommodations with laptop-compatible safes and hair dryers. Pillowtop beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

During your stay at Wyndham Monterrey Ambassador Centro, you're just a quick walk from Macroplaza. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, luggage storage, and wedding services
  • 7 minutes by foot from Macroplaza and a 5-minute drive from Fundidora Park
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 11 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9688 square feet (900 square meters) and includes conference space. The business-friendly Wyndham Monterrey Ambassador Centro also features multilingual staff, concierge services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Monterrey hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:00 AM.
Wyndham Monterrey Ambassador Centro has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (MXN 140 per stay; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: MXN 375 for adults and MXN 160 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • 9,688 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Renovated entire property - November 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 500.00 per pet, per stay
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 375 for adults and MXN 160 for children
  • Self parking fee: MXN 140 per stay (in/out privileges)
  • Pet fee: MXN 500.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Breakfast rate categories do not include breakfast for children. A separate breakfast fee may apply to extra persons below 18 years and is payable onsite.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Wyndham Monterrey Ambassador Centro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 544 out of 1251 reviews
Rating 8 - Good. 238 out of 1251 reviews
Rating 6 - Okay. 199 out of 1251 reviews
Rating 4 - Poor. 137 out of 1251 reviews
Rating 2 - Terrible. 133 out of 1251 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Martha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

William

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I STAYED AT AMBASSADOR HOTEL 30 YEARS AGO WHEN IT WAS A STELLAR HOTEL, UNFORTUNATELY, THE OWNER HAS FAILED TO INVEST CAPITAL AND IT SHOWS! I WOULD NOT RETURN.
Stayed 3 nights in Mar 2025

6/10 Okay

Josue

Stayed 2 nights in Mar 2025

6/10 Okay

Adonai, Weslaco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para la tarifa, esperaba más. La ducha tenía problemas de drenado lento que reportamos desde la primera mañana, pero no se resolvió. La botonera del elevador en nuestro piso tampoco funcionaba, pero sí se reparó en seguida.
Stayed 3 nights in Mar 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Jose Francisco

Liked: Staff & service
Disliked: Room comfort
There are mold in the shower , high noise when the water works into the WC The restroom door do not close The amabilidad from the front desk people was perfect. The air conditioner sistem is trow “chill “ ( cools weather) it have to much humidity
Stayed 2 nights in Mar 2025

2/10 Terrible

Jesus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have to say the photos do not reflect the actual conditions of the hotel. The room that I was given 1008 was very damaged, stains on the carpet, hand print stains on the wall, a crawl space under the bathroom sink was open, the shower hot/cold knob was broken and fell off multiple times, tv wasn’t connected to the internet, the sink spout was broken and moving loosely, toilet had very visible stains. Please read this review and use it as your maintenance list.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rodolfo, Edinburg

Liked: Cleanliness, staff & service, property conditions & facilities
No comments
Stayed 1 night in Feb 2025

6/10 Okay

Rick, Columbus

Liked: Cleanliness
Overall, the hotel was ok. The restaurant was good and the staff were polite and helpful, but the cleaning staff stole items from the room when they came in to clean.
Stayed 5 nights in Feb 2025

10/10 Excellent

Abraham

Stayed 3 nights in Jan 2025

8/10 Good

Alfredo

Stayed 2 nights in Feb 2025

6/10 Okay

jesus

Everything was ok
Stayed 2 nights in Feb 2025

2/10 Terrible

Claudia, Houston

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old facility. Very small shower.
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Antonio

Stayed 2 nights in Jan 2025

10/10 Excellent

Brenda

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

fidel

Stayed 3 nights in Nov 2024

4/10 Poor

jaime, GRAND PRAIRIE

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Nathan

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Griselda

Liked: Amenities
Perfect
Stayed 4 nights in Nov 2024

10/10 Excellent

Abraham

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very nice staff. Downside is the ac control is locked but it was set to "automatic", so adjusting the temperature should be enough.
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Adria, Houston

Disliked: Cleanliness, amenities, property conditions & facilities
I have been coming to this hotel for years. It has a very good location. This time I got one of the rooms that are not renovated and it is not the first time I have stayed in that type of room, but it is not the room that they show you on Expedia and the one I selected. I would not have complained, but the facilities in the room were too neglected, stains on the carpet, many long hairs in the bathroom (they were not mine), many hairs in the shower, the hair dryer did not work, the closet door was fallen and they just left it leaning against the wall in the room, the furniture was battered, old and stained plugs and switches, the bed was sunken and although the sheets and pillowcases looked clean, the pillows smelled dirty, I had to put a towel on the pillow to be able to sleep.
Stayed 1 night in Nov 2024

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024