The Springs Resort and Spa at Arenal

5.0 star property
VIP Access

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Photo gallery for The Springs Resort and Spa at Arenal

Villa Palacio | Living area
5 restaurants, breakfast, lunch, dinner served; sushi
Meeting facility
Breakfast area
Outdoor wedding area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

View in a map
9 Km West and 3.5 km North of La Fortuna, Centre, Arenal Volcano area, Monterrey, Alajuela, 21007
  • Arenal Volcano
  • Arenal Natura Ecological Park
    ‪10 min drive‬
  • Baldi Hot Springs
    ‪13 min drive‬
  • La Fortuna (FON-Arenal)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Vista Grande Double Queen

10.0 out of 10
Exceptional
(13 reviews)
  • 85 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Villa Palacio

  • 425 sq m
  • 5 bedrooms
  • Mountain view
  • Sleeps 18
  • 7 King Beds and 1 Double Trundle Bed

Alta Vista Guestroom

9.8 out of 10
Exceptional
(7 reviews)
  • 68 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 116 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 8
  • 2 King Beds

Vista Guest Room

9.6 out of 10
Exceptional
(18 reviews)
  • 67 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Honeymoon Vista Guest Room

10.0 out of 10
Exceptional
(1 review)
  • 68 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Three Bedroom Premier Suite

10.0 out of 10
Exceptional
(1 review)
  • 237 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 11
  • 1 King Bed, 3 Queen Beds, 1 Twin Bed and 1 Twin Sofa Bed

Vista Grande Guest Room

10.0 out of 10
Exceptional
(4 reviews)
  • 85 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

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About this property

The Springs Resort and Spa at Arenal

Riverfront resort with 5 restaurants and 15 outdoor pools
This smoke-free resort features 5 restaurants, 15 outdoor pools, and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
The Springs Resort and Spa at Arenal offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Monterrey resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

15 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sanctuary Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily. There are 15 hot springs open between 6:00 AM and 9:00 PM.
Our customers tell us they can't get enough of The Springs Resort and Spa at Arenal's great location. During your stay, you'll be close to Arenal Natura Ecological Park. Features include free WiFi in public areas and free valet parking, plus 15 outdoor pools.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include 5 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Splash around at the waterslide or swim in the 15 outdoor pools
  • Treat yourself to body scrubs, deep-tissue massages, or manicures and pedicures at Sanctuary Spa
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes hot springs, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 11 minutes by car from Arenal Natura Ecological Park and 12 minutes from Arenal Volcano National Park
  • Airport and local-area shuttle service available for a fee
As a guest of The Springs Resort and Spa at Arenal, you'll find a full-service spa, hot springs, and 15 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this resort measures 2313 square feet (215 square meters) and includes a conference center. A children's pool, a hot tub, and a fitness center are also featured at the luxury The Springs Resort and Spa at Arenal. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available.

This 5-star Monterrey resort is smoke free.

Tres Cascadas - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Las Ventanas - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Ginger Sushi - This restaurant specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ginger Sushi
  • Las Ventanas
  • Tres Cascadas

Things to do

  • 15 hot springs
  • 15 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Rafting
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 15 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,313 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 15 hot springs
  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot springs open from 6:00 AM - 9:00 PM
  • Hot springs water temperature - 37 ºC
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Springs Resort and Spa at Arenal

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CRC 35000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 96000 per vehicle (one-way)
  • Rollaway bed fee: CRC 35000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The Springs Resort and Spa at Arenal offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 6:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Arenal Springs
Arenal Springs Resort
Springs Resort Arenal Monterrey
Springs Arenal Fortuna
Springs Arenal Monterrey
Springs Resort Arenal Fortuna
Springs Resort Arenal La Fortuna
Springs Arenal La Fortuna

The Springs Resort and Spa at Arenal Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 926 out of 1005 reviews
Rating 8 - Good. 53 out of 1005 reviews
Rating 6 - Okay. 16 out of 1005 reviews
Rating 4 - Poor. 6 out of 1005 reviews
Rating 2 - Terrible. 4 out of 1005 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Edwin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The AC on the room it didn’t work and they not even offer me another room or the manager took the time to talk to me
Stayed 2 nights in May 2025

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honestly we didn't know how fun this place was going to be! I barely looked at photos, just focusing on reviews and there was SO MUCH TO DO!! We were busy from sun up to sun down, though we could have rested we had so much fun in the pools and down at the river, relaxing in hammocks and just shedding the stress of normal life. This resort is absolutely amazing, and I would go back again and again! The only downside was the beds were SUPER firm, too much for me but we balanced that out with pool time and the overall relaxation made up for it. Will be back!
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
By far one of my best stays ever. The guest where all so friendly and helpful the entire stay. They helped make reservations for excursions and transportation which made it so easy for me we even extended our stay an additional two nights.
Stayed 5 nights in May 2025

10/10 Excellent

Belal

Stayed 2 nights in Jun 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't miss the sunset horseback ride with your family. Seriously, it's that good.
Stayed 3 nights in May 2025

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

william

Liked: Cleanliness, amenities, property conditions & facilities
Very relaxing Very nice and everyone was extremely helpful
Stayed 4 nights in May 2025

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The entire staff and service was top notch. They went above and beyond to accommodate us.
Stayed 1 night in May 2025

10/10 Excellent

Faby

Travelled with partner
Liked: Amenities
Overall had a wonderful stay. Beautiful resort.
Stayed 2 nights in May 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This place has plenty of hot springs and has a great atmosphere. You can enjoy hot springs and a pool or take the bus down to the “legit” springs that overlook the river - it’s a pretty magical place! The food options are limited but it is only a 10 minute drive into town
Porch
Stayed 3 nights in May 2025

10/10 Excellent

Michelle, Chesterfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is amazing with a lot of amenities. The staff went over and above to make sure our stay was wonderful.
Stayed 2 nights in May 2025

10/10 Excellent

Bryan

Stayed 4 nights in May 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of the most amazing hotel I have stayed at . The mix of nature and elegance is perfect the air is fresh and it truly will relax you
Stayed 3 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and super helpful! Views were amazing!
Stayed 4 nights in May 2025

10/10 Excellent

Pablo

Liked: Cleanliness, property conditions & facilities
Great rooms, restaurants, impecable service, good value. Everybody VERY friendly.
Stayed 4 nights in May 2025

10/10 Excellent

Joey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was amazing as far as staff and service and cleanliness. It was awesome.
Stayed 3 nights in May 2025

10/10 Excellent

Yafreisy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful resort, just wish it was all inclusive! Other than that no complaints.
Stayed 4 nights in May 2025

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow!!!! What a gen of a resort. This place overall is like Heaven on Earth. My Room even had a private hit spring. Can’t wait to cole Back. Even the valet showed us Exotic Animals on the property. They really go out of the way at this resort !! Thank you
Stayed 3 nights in May 2025

10/10 Excellent

Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! We went for our honeymoon and everyone was so kind and made it the best trip! Beautiful property and scenery!
Stayed 4 nights in May 2025

10/10 Excellent

William, Simi Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be the nicest resort I have ever stayed at! The time of year we were there (early May) wasn't busy at all so we had no trouble finding a hot springs pool all for ourselves. There is a LOT of wildlife to see on their huge property. We did a guided nighttime walk with flashlights and we saw sloths, monkeys, frogs, and (gulp) snakes! The food at their restaurants was great! I ordered something different every night but my wife insisted on getting the same "Typical Costa Rican Meal" each and every night because she liked it so much. My rental car picked up a nail in the tire during the drive there (WARNING: it was three hour drive for us from San Jose) and the Valet re-inflated the tire and gave me directions to a local tire shop to get it repaired (for five bucks - what a deal!). We really want to come back to the Springs again some day!
Stayed 9 nights in May 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Loved all the restaurants. Used the Spa and that was wonderful. Hope to return.
Stayed 4 nights in Apr 2025

10/10 Excellent

Osnely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!
Stayed 1 night in May 2025

10/10 Excellent

Assif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place
Stayed 4 nights in May 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025