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Koora Hotel by Sandglass

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Breakfast, lunch and dinner served
Vista Junior Suite
Breakfast, lunch and dinner served
Front of property
Breakfast, lunch and dinner served

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Cerro Plano, 300m Noreste del BCR, Monteverde, Puntarenas, 60109
  • Place, The Bat Jungle
    ‪11 min walk‬
  • Place, Children's Eternal Rain Forest Bajo del Tigre
    ‪14 min walk‬
  • Place, Monteverde Orchid Garden
    ‪19 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Grand Vista Suite

Grand Vista Suite

Grand Vista Suite

  • Mountain view
  • 120 sq m
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi

View all photos for Vista Junior Suite

Vista Junior Suite

Vista Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 90 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Cloud Forest Bungalow

Cloud Forest Bungalow | Mountain view

Cloud Forest Bungalow

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 90 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Forest Junior Bungalow Deluxe

Forest Junior Bungalow Deluxe

Forest Junior Bungalow Deluxe

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Forest Junior Bungalow

Forest Junior Bungalow | View from room

Forest Junior Bungalow

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Forest King Room

Forest King Room | View from room

Forest King Room

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Forest Double Room

View from room

Forest Double Room

  • Mountain view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Forest Signature Suite with Plunge Pool

Forest Signature Suite with Plunge Pool | View from room

Forest Signature Suite with Plunge Pool

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Forest Suite

View from room

Grand Forest Suite

  • Mountain view
  • 88 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

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About this property

Koora Hotel by Sandglass

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities.
Koora Hotel by Sandglass offers 26 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with digital channels and Netflix.

Bathrooms include showers and hair dryers. This Monteverde hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Koora Hotel by Sandglass. During your stay, you're just a quick walk from Children's Eternal Rain Forest Bajo del Tigre. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Fusion cuisine at Aguti, a family restaurant with garden views
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Guests have great things to say about the helpful staff and the restaurant
  • Within a 15-minute walk of Children's Eternal Rain Forest Bajo del Tigre and The Bat Jungle
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the luxury Koora Hotel by Sandglass. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Monteverde hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
Aguti - Overlooking the garden, this family restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aguti

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 185 per vehicle (one-way)
  • Airport shuttle fee per child: USD 185 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Koora Hotel by Sandglass offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Aguti Lodge Reserve Monteverde
Hotel Aguti Lodge Reserve
Aguti Reserve Monteverde
Aguti Reserve
Koora Hotel
Hotel Aguti Lodge Reserve
Koora Hotel by Sandglass Hotel
Koora Hotel by Sandglass Monteverde
Koora Hotel by Sandglass Hotel Monteverde

Koora Hotel by Sandglass Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 317 out of 331 reviews
Rating 8 - Good. 13 out of 331 reviews
Rating 6 - Okay. 0 out of 331 reviews
Rating 4 - Poor. 0 out of 331 reviews
Rating 2 - Terrible. 1 out of 331 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rebeccah

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous property, rooms are well appointed and clean with great views. The grounds are incredible, we saw more wildlife around the grounds of the property than at the national park. Highly recommend the restaurant, the views and the food are great.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, property conditions & facilities
We loved the room and the view! The restaurant was wonderful - delicious food and friendly service.
Sunset from the dining room.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The room was faultless and the staff throughout the hotel were so helpful and made our stay a joy.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

roushanara

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sanjai

Liked: Cleanliness, staff & service, amenities
Clean room Staff polite Excellent activities arranged by Concierge Great food
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great views, wild life and trails
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Koora hotel was fantastic! The rooms were great, the food was delicious, and the staff was extremely friendly and helpful. It was amazing to witness agutis, coatis and monkeys in the hotel area. The pools were nice and warm, and a lot of fun for the kids. We would definitely recommend this hotel to anyone travelling to Monteverde!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Our room was beautiful and very comfortable and the food was fantastic. But the staff were the outstanding part of the visit. We will certainly come back to the Koora House
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MALINI

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless, spacious, bathrooms clean Towels were replaced every day Staff were super nice!
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Felix

Liked: Cleanliness, staff & service
Hi this is wonderfull boutique hôtel, staff is super friendly they call you by name. The restaurant is really good the the breakfast included makes a big difference. I would say they the rooms and amenities need updating but are still very good. Beautiful view of the valley at the restaurant. You see birds monkeys etc at the hotel. Super stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities
The room was amazing and very private Not totally private. The staff are so nice and courteous, the restaurant is delicious and the wait staff went out of there way at every chance. Pura Vida
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities
Staff were attentive and courteous. The room was spacious and clean. The property was gorgeous. Meals at the hotel were consistently outstanding.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Arun

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean & comfortable- a little walk from the Reception! Staff at Reception & dining hall are very helpful & courteous.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Niranjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Mohammad

Liked: Property conditions & facilities, room comfort
This is great hotel with natural beauty and excellent food
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent welcome, staff always handy to meet customers' needs
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Antonia

Liked: Cleanliness, amenities, property conditions & facilities
We loved our time at the Koora hotel!! The staff and property were wonderful. A 5 star experience. Would definitely be back next time in Montaverde. Wish we could have stayed longer!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Vimal

Liked: Amenities
Amazing location and hospitality
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Excellent service. Great food! Everything was perfect
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Doug

Liked: Cleanliness, amenities, property conditions & facilities
Great place! Fantastic staff! Beautiful views! Really enjoyed it, Koora. Thanks!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Remy

Liked: Cleanliness, staff & service
Nice view from the hotel
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Mayze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly staff, clean and modern decor
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean resort on the mountains. We enjoyed our 2 night stay.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is gorgeous! The room was wonderful. All the staff, from Jason at check in, to the folks who helped us with supplies for s'mores, and those who served us breakfast - everyone was so friendly and helpful.
Stayed 1 night in Oct 2025