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Hotel Heliconia - Monteverde

3.5 star property
VIP Access

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Photo gallery for Hotel Heliconia - Monteverde

Family Suite
Gulf view King
Hair dryer, towels, soap, shampoo
View from property
Ecotours

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar

Explore the area

View in a map
Cerro plano, Monteverde, PUntarenas, 60109
  • Place, The Bat Jungle
    ‪14 min walk‬
  • Place, Monteverde Orchid Garden
    ‪16 min walk‬
  • Place, Curi-Cancha Reserve
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Rooms

Premium bedding, in-room safe, individually decorated

Family Rooms

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Heliconias Superior

Heliconias Superior

Heliconias Superior

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Gulf View Queen

Gulf View Queen

Gulf View Queen

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Suite

Family Suite | View from room

Family Suite

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 King Beds
  • Free Wi-Fi

View all photos for Gulf view King

Gulf view King | Living area

Gulf view King

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family King

Family King | View from room

Family King

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Heliconia - Monteverde

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include spa services, concierge services, and dry cleaning. Housekeeping is available on request.
Hotel Heliconia - Monteverde offers 40 accommodations with espresso makers and safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 29-inch LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.
During your stay at Hotel Heliconia - Monteverde, you're just a quick walk from Children's Eternal Rain Forest Bajo del Tigre. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy Italian cuisine while dining at Rana Roja
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Monteverde Butterfly Gardens and Monteverde Orchid Garden
  • Airport, shopping center, and bus station shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hotel Heliconia - Monteverde. An airport shuttle (available on request), a shopping center shuttle, and a bus station shuttle are available for a fee. Self parking is free. A complete renovation of Hotel Heliconia - Monteverde was completed in January 2024.

This 3.5-star Monteverde hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Rana Roja - This restaurant specializes in Italian cuisine.
Room service is available.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee

Restaurants on site

  • Rana Roja

Things to do

  • Books
  • Winery release events

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Bathroom emergency pull cord
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Grab bar in shower (99 centimetre high)
  • Handrails in hallways (99 centimetre high)
  • Handrails in stairways (99 centimetre high)
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - January 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 29-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Late check-in subject to availability
Late check-in fee charged for check-in between midnight and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Heliconia - Monteverde

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee charged for check-in between midnight and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Heliconia - Monteverde offers transfers from the airport and bus station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Heliconia Hotel
Hotel Heliconia
Hotel Heliconia Monteverde
Heliconia Monteverde
Hotel Heliconia
Heliconia Monteverde
Hotel Heliconia Monteverde
Hotel Heliconia - Monteverde Hotel
Hotel Heliconia - Monteverde Monteverde
Hotel Heliconia - Monteverde Hotel Monteverde

Hotel Heliconia - Monteverde Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 71 reviews
Rating 8 - Good. 17 out of 71 reviews
Rating 6 - Okay. 15 out of 71 reviews
Rating 4 - Poor. 5 out of 71 reviews
Rating 2 - Terrible. 5 out of 71 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a pretty good place to stay
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to downtown, friendly staff and clean room.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and the view was amazing! Short drive to Sante Elena where there are shops and restaurants.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience. Beautiful and peaceful location.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous view of Monte Verde area
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and grounds. Great location and very spacious. Our kids loved the loft space in the rooms and beds were comfortable. Staff was very friendly and helpful. On site restaurant was very good and breakfast included made an easy start to our days.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

isidoro

Liked: Cleanliness, staff & service, property conditions & facilities
very well cared. beautiful place. nice rooms.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderfully situated. Very nice wooden work. Very good beds.
Verified

10/10 Excellent

Keary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in Monteverde

We arrived late and were received with the same enthusiasm as the first customer of the day. Our rooms were clean and comfortable and the property was immaculate. Our breakfast was absolutely amazing! We loved the charm of the hotel and the staff was very accommodating. Close to everything as well.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heliconia

Very nice, clean and all the staff were friendly and helpful, especially Louiz. He was wonderful. Grounds were beautiful with a lot of birds and flowers. Restaurant food wasn’t great but the staff was very good.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Allyson

Liked: Cleanliness, staff & service
It was run down compared to other places we stayed. There was no heat/air conditioning and no way to open windows. It was just average.
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Mariano

Disliked: Cleanliness, staff & service, amenities
Be careful, they tried to ask for more money from us AT CHECKOUT. Terrible service and a really bad experience.
Stayed 3 nights in Apr 2023
Verified

2/10 Terrible

wendy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No volvería! No lo recomiendo, por las sgts razones: Las instalaciones son súper antiguas. Cero sentido de hospitalidad. El desayuno es súper limitado y poco agradable. La cama estaba como “hundida” No hay aire acondicionado y tampoco se pueden abrir las ventanas por los insectos. Los alrededores de algunas habitaciones son oscuras y solitarias. El precio, no lo vale! Hay otros hoteles en la zona que por la mitad del precio, hay un desayuno espectacular, atención al cliente excepcional, instalaciones modernas, huelen rico, se siente ese sentido de hospitalidad que le hace falta a este hotel Heliconias.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

jean claude

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Mauvais

La baignoire de fonctionnait pas, le petit dejeuner n est pas bon. Pas de riders dans la chambre L hotel est bruyant et vieillot Le prix est bien trop élevé pour le service
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Kassy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vue magnifique
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio al cliente ! La habitación muy espaciosa !
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

JOAQUIN

Liked: Cleanliness, staff & service, property conditions & facilities
Limpio, habitación amplia para una familia de 4. Tranquilo. Linda vista. Bien ubicado. Buena atención. Gracias
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen estado.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Yan

Liked: Cleanliness, staff & service, amenities
L’insonorisation était déficient. On entend les voisins, le vent.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Muy ordenada. Muy buenas vistas
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Disliked: Room comfort

It was a different experience

When we checked on, the person working the desk spoke to me as if he had an attitude. I did not feel welcomed. The needs were not comfortable and the pillows were flat. At night, it got really cold because there is no heat in the rooms. We tried to reserve the jacuzzi, but was later told that the heater was broken. I was going to plan a proposal while in the jacuzzi, but that fell through. thought about checking out a day earlier.
Stayed 3 nights in Mar 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Vi bokade detta ***hotell Redan vid incheckning började problemen, ingen nyckel på plats, efter en stund fick vi en reservnyckel. Väl uppe på rummet blev vi stående med väskorna i handen. Var detta ett rum på ett ***hotel Suite Gulf Wiev? Åter i receptionen och sa att vi inte var nöjda med rummet, blev vi erbjudna ett nytt rum till nästa dag. Bara tanken att sova en natt på rummet så bestämde vi oss för att leta annat boende. Hittade ett nytt ***hotel till ett betydligt lägre pris och betydligt högre standard . Dom erbjöd utan vi fråga att hämta oss och vårat bagage. Åter i receptionen informerade jag personalen att vi checkar ut. Utan att fråga varför eller erbjuda oss någon kompensation checkade vi ut. Detta hotel var av standarden ett *-**hotell möjligen i nivå av ett motell vi motorvägen Rekommenderar absolut ingen att boka detta hotell som utger sig och tar befallt för ett *** hotell.
Stayed 3 nights in Feb 2020