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Balmoral Plaza Hotel

4.0 star property

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Photo gallery for Balmoral Plaza Hotel

Lobby
Porch
Restaurant
Deluxe Suite, Terrace, City View
Deluxe Suite, Terrace, City View | Bathroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
Plaza Cagancha 1126, Centro, Montevideo, 11100
  • Place, Cagancha Square
    ‪1 min walk‬
  • Place, Independence Plaza
    ‪11 min walk‬
  • Place, Salvo Palace
    ‪11 min walk‬
  • Airport, Montevideo (MVD-Carrasco Intl.)
    ‪37 min drive‬

Room options

View all photos for Executive Room, Accessible, Ensuite

Minibar, in-room safe, desk, laptop workspace

Executive Room, Accessible, Ensuite

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, Terrace, City View

Deluxe Suite, Terrace, City View

Deluxe Suite, Terrace, City View

  • City view
  • 40 sq m
  • 3 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Single Bed, Ensuite

Standard Single Room, 1 Single Bed, Ensuite

Standard Single Room, 1 Single Bed, Ensuite

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room, Private Bathroom

Minibar, in-room safe, desk, laptop workspace

Classic Double Room, Private Bathroom

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room, 3 Single Beds

Minibar, in-room safe, desk, laptop workspace

Classic Triple Room, 3 Single Beds

  • City view
  • 32 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Triple Room, 1 Bedroom

View from room

Classic Triple Room, 1 Bedroom

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Superior Twin Room, 1 Bedroom

Superior Twin Room, 1 Bedroom

Superior Twin Room, 1 Bedroom

  • City view
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Single Room

Minibar, in-room safe, desk, laptop workspace

Classic Single Room

  • City view
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Balmoral Plaza Hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a conference center, and coffee/tea in a common area. Housekeeping is available on request.
Balmoral Plaza Hotel offers 96 accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the overall property condition at Balmoral Plaza Hotel. During your stay, you're just a quick walk from Palacio Piria. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a sauna, and bike rentals
  • Steps from Cagancha Square and 4 minutes by foot from Fountain of Locks
  • Airport and local-area shuttle service available for a fee
Balmoral Plaza Hotel offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1346 square feet (125 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Balmoral Plaza Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Balmoral Plaza Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 339 per day)
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,346 square foot of space)
  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 29-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Balmoral Plaza Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 11 years of age.
  • You may be asked to pay the following charges at the property: Uruguay Value-Added Tax (VAT) at 10%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Uruguay. Note if you are a resident of Uruguay and your stay is between 15 November to the day after Easter you will be asked to pay VAT. For any stays outside these dates, you are exempt from VAT.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way)
  • Nearby parking fee: USD 339 per day(164 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Balmoral Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Balmoral Plaza
Balmoral Plaza Hotel
Balmoral Plaza Hotel Montevideo
Balmoral Plaza Montevideo
Hotel Balmoral Plaza
Balmoral Plaza Hotel Hotel
Balmoral Plaza Hotel Montevideo
Balmoral Plaza Hotel Hotel Montevideo

Balmoral Plaza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 106 out of 345 reviews
Rating 8 - Good. 150 out of 345 reviews
Rating 6 - Okay. 62 out of 345 reviews
Rating 4 - Poor. 17 out of 345 reviews
Rating 2 - Terrible. 10 out of 345 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Marcia

Liked: Cleanliness

bem

Relativamnetr bem, no inicio nao gostei o atendimente mas depois ouve troca de funcionario y melhorou 100℅
Stayed 2 nights in Aug 2020
Verified

2/10 Terrible

Beatriz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I worst experience ever. I was there mid march 2020, while I was in Uruguay, I find out that within 24 hrs USA was closing the boarders and all flights were cancel due to COVID 19. I was very lucky that America Airlines refunded my ticket and I was able to come back to USA in 24 hrs using COPA Air last flight. The hotel refused to refund 6 night that I didn't use, contacting a mger to explain the situation was impossible, also Expedia contacted them numerous times about the refund with no reply. This was an involuntary situation, that they didn't care to help !
Stayed 11 nights in Mar 2020
Verified

6/10 Okay

luis

Disliked: Cleanliness, property conditions & facilities, room comfort
La ubicación Apropiada en el centro de la Ciudad
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

MARCIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento

Agradeço muito o atendimento prestativo dos funcionários do hotel.
Stayed 6 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã muito bom. Limpeza geral também. Localização ótima, perto do centro mesmo a pé.
Stayed 5 nights in Dec 2019
Verified

8/10 Good

JUAN CARLOS

Liked: Staff & service, property conditions & facilities

No tienen todo lo que dicen

la unica cosa que debo reclamar, es que en el site de hoteles decía una cosa y en realidad el hotel no tenia esos servicios, como por ejemplo tina de baño.
Stayed 9 nights in Jan 2020
Verified

8/10 Good

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación y servicio

El hotel está muy bien, excelente ubicación (cerca de la Ciudad Vieja y del Mercado del Puerto) y atención. Muy amables todas las personas de la recepción. El lugar estaba limpio y el WiFi funcionaba muy bien. La habitación resultó cómoda sin ser extraordinaria, lo mismo respecto del desayuno: cumple con lo prometido, sin destacarse demasiado. Algo para mejorar es el estacionamiento, muy incómodo y limitado a la disponibilidad del momento. Mi reserva incluía estacionamiento y al llegar al hotel me enteré de que en el caso de que no hubiera lugar solo ofrecían descuentos en parkings cercanos. En general nuestra experiencia fue muy buena, una ciudad muy linda y hospitalaria que vale la pena visitar!
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Juan

Disliked: Amenities
La ubicacion exelente y el desayuno solo aceptable
Stayed 18 nights in Jan 2020
Verified

8/10 Good

Eliene

Liked: Cleanliness, property conditions & facilities, room comfort

Amamos Montevidéo

Em nossa 1a. viagem a Montevideo, há cerca de 8 anos, ficamos neste Hotel. É um 4 estrelas muitissimo bem situado, quartos enormes 33m² com janelas antiruido, cama confortável e lençois de cerca de 250 fios. Um variado cafe da manha. Entretanto os funcionários, especialmente as mulheres não são simpáticas. Necessitam de treinamento urgente. Um agradecimento muitissimo especial ao metre que fez um cafe da manhã especial para o meu esposo, que tem restrição alimentar por ser diabético. Ele foi extremamente gentil e solícito TODOS os dias.
Stayed 4 nights in Dec 2019
Verified

8/10 Good

NB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Right on a major city artery, with numerous points of interest in an easy walking periphery. Staff were fun in accommodating my practice of español, and the breakfast buffet was great. My expectations were met.
Stayed 9 nights in Dec 2019
Verified

10/10 Excellent

jose carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima experiência

Foi muito boa porém foi extraviado uma camiseta minha que não foi encontrada
Stayed 4 nights in Nov 2019
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
absolument nul et la photo que vous montrez ne correspond en rien à l'état véritable
Stayed 5 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Hotel con muy buena ubicacion en zona centrica

Excelente atencion. Personal muy amable.
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

KAPI

Disliked: Staff & service, amenities, property conditions & facilities
場所と朝食は良かった。 壊れかけのカギの部屋をそのまま使うのは如何なものか。 ランドリーサービスが無いと言われ、教えてもらったクリーニング店の場所が間違ってた。地図に間違った場所を書き込まれた。
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota 9,O. Muito bom hotel

O hotel atendeu minhas expectativas. Localizado no centro, confortável e limpo. Café da manhã razoável, atendimento em geral atencioso. Infelizmente não disponibiliza garagem, porém tem estacionamento conveniado perto e com preço bom. Nota 9,0
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Maria

Liked: Cleanliness

Buen hotel, pero necesita ser remozado.

Hotel bien ubicado, el sector es tranquilo y central, pero requiere ser remozado. Sin duda tuvo mejores tiempos.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, el estacionamiento es chico.
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not recommended. Very dated.
Stayed 3 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
Très bien localisé sur une des rues les plus animées de la ville. Le tout est correct de façon générale pour le prix. Toutefois, l’hôtel aurait bien besoin d’être rafraîchi. La chambre était propre mais les rideaux sont sales et le mobilier est minimal.
Stayed 15 nights in Sep 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service

Looks nice, horrible front desk staff towards fore

Couldn't even stay here. Front desk was incredible how they were treating the dozen or so people trying to get a room when check-in started. They had some computer issue, or too many down rooms, so they said all our reservations were invalid. I peeked at this screen system, it seemed they had at least three "better" rooms available, but said they were not or they could not allow. We have video of this one guy finally exploding after the staff tried to ignore everyone until they just left. People prepaid for these rooms and some came from different countries. This place as a dozen country flags outfront yet was the most unfriendly place we have encountered in all sorry Americas how they treat Spanish speaking and non Spanish speaking foreigners. They insisted we did not prepay, even after showing credit card statement. We were forced to leave and stay with local couch surfer. We contacted Hotels.com and still no action or refund. We never stayed, we never signed or filled legal foreign guest documents, we are not in their security footage. Disgraceful
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Tomaz

Liked: Cleanliness, property conditions & facilities, room comfort

Ótima localização. Bom custo / benefício.

Localização ideal em Montevidéu. Estacionamento um pouco apertado mas tranquilo para estacionar. Hotel precisa de manutenção melhor e mais ativa. Tivemos pequenos problemas com o atendimento - em um dia não limparam o quarto.
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Salvo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Es war sehr laut und der tranafer hat nicht geklappt. Musste ein taxi nehmen
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good for bsiness, but dont have place to a coffe and work with the laptop.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tienen Bar. Y un elevador no funcionaba. Ademas de que no tienen en recepción saca corchos.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Thomas

Liked: Staff & service, room comfort

Séjour à Montevideo

Chambre correct, silencieuse et confortable. Emplacement idéal pour visiter la ville.
Stayed 1 night in Aug 2019