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Palacio Hotel

3.5 star property

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Photo gallery for Palacio Hotel

Property entrance
Lobby
Reception
Superior Double Room, 1 Double Bed, Terrace | Terrace/patio
Double Room, 1 Double Bed, Balcony

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
Bartolomé Mitre 1364, Ciudad Vieja,, Montevideo, 11000
  • Radisson Victoria Plaza Casino
    ‪4 min walk‬
  • Salvo Palace
    ‪4 min walk‬
  • Puerto de Montevideo
    ‪11 min walk‬
  • Montevideo (MVD-Carrasco Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed, Terrace

Superior Double Room, 1 Double Bed, Terrace

Superior Double Room, 1 Double Bed, Terrace

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, Private Bathroom

Standard Twin Room, 2 Single Beds, Private Bathroom

Standard Twin Room, 2 Single Beds, Private Bathroom

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Ensuite

Standard Room, 1 Double Bed, Ensuite

Standard Room, 1 Double Bed, Ensuite

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Palacio Hotel

Hotel in Montevideo with a 24-hour front desk
A 24-hour front desk, tour/ticket assistance, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free.
Palacio Hotel offers 20 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Palacio Hotel. During your stay, you're just a quick walk from Peatonal Sarandí. Free WiFi in public areas is available.
  • Free WiFi
  • Amenities include a front-desk safe and an elevator
  • Steps from Peatonal Sarandí and Louvre Antiques
As a guest of Palacio Hotel, you'll find tour/ticket assistance, a front-desk safe, and an elevator. WiFi is free in public spaces.

This 3.5-star Montevideo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palacio Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property from November 15 to the day after Easter: Uruguay value-added tax (10%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Palacio Hotel Hotel
Palacio Hotel Montevideo
Palacio Hotel Hotel Montevideo

Palacio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 120 out of 180 reviews
Rating 8 - Good. 36 out of 180 reviews
Rating 6 - Okay. 13 out of 180 reviews
Rating 4 - Poor. 4 out of 180 reviews
Rating 2 - Terrible. 7 out of 180 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Charming, old-fashioned, but very cozy, close to restaurants and shops; they serve great coffee in the mornings. I highly recommend it. Couple from Port Charlotte, FL, USA. JC and CM
Stayed 5 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

It was a nice little hotel, the bed was confortable and the room was clean. If you want to be close to the historic center, this is a good choice.
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located in the Ciudad Vieja and close to all of the surrounding attractions. The antique elevator works well and the staff are very nice and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Meredith

Everywhere we usually stay was booked. This was a pleasant surprise. It's the best buy you'll find. Our room had very large terrace with beautiful view
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate the old architecture !
Stayed 1 night in Apr 2025

4/10 Poor

Yamile

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No enough coffee and pastries for breakfast.
Stayed 6 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Jerry, High Wycombe

Liked: Cleanliness, staff & service
The hotel had character and was in a good location to see the city centre. The centre of Montevideo is a bit run down and lacking in sights compared to Colonia or other countries. If you go to Montevideo this hotel is cheap and makes a comfortable base to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Belen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming place, old and special, with an amazing balcony and wonderful service.
Stayed 1 night in Mar 2025

6/10 Okay

Bernard

Stayed 3 nights in Mar 2025

10/10 Excellent

Pranjali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel and friendly staff. Had a very nice view from the balcony.
Stayed 2 nights in Feb 2025

8/10 Good

Francisco

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Good location for a short visit to Montevideo

Excellent location right next to Independence Square. Ideal for a short visit to Montevideo. Staff were very friendly and helpful. The original old elevator was fantastic!
Stayed 4 nights in Feb 2025

10/10 Excellent

dixie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Bryson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel
Stayed 1 night in Feb 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff are really helpful. The place oozes character with antique lift and furniture. Coffee lounge with free coffee if you are waiting for departure or in my case waiting for a room to be ready for my early check in. Noisy at night. Hotel backs onto a little plaza used by skateboarders and others. But this may be expected in any central hotel.
Stayed 3 nights in Feb 2025

6/10 Okay

Andrea

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We were yelled up because we had left the door opened. During checking out, we were silenced by the receptionist when we said “good morning” because there was someone sleeping there. We were also scolded because we had left the elevator door opened.
Stayed 3 nights in Feb 2025

8/10 Good

Jian-ping, Cary

Liked: Cleanliness, staff & service, amenities
The staff were very nice. They cleaned room really well. They helped me with taxi, water, etc.
Stayed 7 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has tons of charm. The building is beautiful, the staff are exceptionally friendly, and it located within walking distance to all the major sites, but on a fairly quiet street.
Stayed 2 nights in Jan 2025

10/10 Excellent

D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es pequeño y decente, bien situado no esperen lujos. Suficiente para ir de visita a Montevideo para hacer sus gestiones, tiene TV y aire acondicionado y un ventilador de techo. Esta bien situado diagonal a Starbucks. No causa buena impresion pero conforme fui conociendo el area me senti tranquila y segura.
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2025

10/10 Excellent

Leslie, Lake Country

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An historic older hotel, a block from the central plaza, and close to restaurants, shops, museums and tourist attractions. The building, in spite of its age, was very well maintained and super clean. Recommended without hesitation, and I would definitely stay at the Palacio Hotel again in future.
Stayed 3 nights in Jan 2025

8/10 Good

luz

Stayed 1 night in Dec 2024

8/10 Good

roland, auburn

Liked: Amenities
Old-fashioned hotel with a birdcage lift Located two minutes from the mainSquare Very good value for money
Stayed 4 nights in Dec 2024

8/10 Good

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Competitively priced old fashioned hotel but with excelent modernisd bathroom on the edge of the Ciudad Vieja a few yards from the Plaza del Independencia
Stayed 5 nights in Nov 2024